Guest User
January 26, 2023
Floor looks dirty with stains. No comb provided and this hotel is extremely stingy with providing toiletries. The better hotels I have booked for extended stays are willing to provide extra toiletries. But for Citadines Fusionopolis, you literally have to beg them for it. And the Chinese lady at the reception has very very bad attitude. Was rude and unhelpful. Woman, nobody wants to see your black face on what is supposed to be a relaxing holiday. And if you are not customer oriented, do us all a favour - don’t be in the service industry.
Whereas in contrast the other Filipino lady was friendlier and made me feel more at ease talking to her. The Filipino lady greeted each time we walk past. The Chinese lady has a lot to learn from her colleague.