Raffles Sentosa Singapore

Service Quality: Guests frequently praise the attentive and friendly service, highlighting the helpfulness of the concierge and butler services. The staff's warm hospitality and attention to detail contribute significantly to a positive experience, making guests feel welcomed and special.(based on 12 reviews)

Excellent service from check-in to room make-up, breakfast, and buggy service! All staff were friendly and helpful. Special thanks to the lady who assisted us during check-in, our personal butler Wenxin for being very helpful, the friendly security guard who took time to talk to my godson, and Carolyn for her attentive and approachable service during breakfast. We loved the room and the pool inside - the atmosphere was perfect for a peaceful and relaxing stay. We definitely appreciated the welcoming staff and will consider coming back!

I had such a wonderful stay at Raffles Sentosa. My butlers, Ronnie and Christopher, really made the experience special - they always seemed to know what I needed before I even asked. A real highlight was my 10pm bath every night, which they prepared perfectly. With all the rain during my stay, it was exactly what I needed to wind down. Breakfast at Empire Grill has really improved as well. I couldn’t go without the salmon eggs benedict and the crêpe - both were spot on every morning. I had dinner at the Empire Grill and Royal China as well this time which was perfect for hosting my guests. I also had a massage with Feifei, which was fantastic. She’s excellent and I’d highly recommend her to anyone staying at the resort. All in all, it was a memorable stay with those little touches that make Raffles feel so special.