Andaz Singapore, by Hyatt

The room layout was well-designed, and the separate toilet even had a small basin, so two people could get ready without feeling cramped. The minibar was free and replenished daily; I didn't even have time to drink all the beverages, haha! The Eureka popcorn, in particular, was absolutely amazing! It's right above the MRT station, and there's a small door on B3 that leads directly to Bugis MRT – super convenient! 🐝 If I come back, I'd definitely book the Andaz again. ☺️☺️☺️

This was my first time in Singapore. I booked 4 nights here out of an 8-day trip. Before coming, I spent a lot of time choosing among several hotels in the Marina area that were in the 2000-tier, and finally settled on Andaz. Let's start with the pros: The complimentary minibar was refilled daily, including two bottles of water, a chocolate milk drink, a can of Plus100, a can of green tea, a can of Coke, and a bottle of beer. The large cookie I received at check-in was also delicious and quite unique. The hotel is located right above Bugis MRT station. Now for the significant cons: The water pressure was very low, making showers quite uncomfortable. The staff member checking room numbers at breakfast actually showed visible impatience because they didn't quite catch what I said! This is quite rare for a hotel of this caliber. Although it's right above an MRT station, the location isn't in the core Marina area. It's one subway stop away from the main attractions, and walking in the heat, or taking a taxi/subway, all felt a bit awkward. There was a minor hiccup mid-stay, and I'm grateful to Trip.com. I had requested a high floor and no corner room when booking, but I don't know if it had the opposite effect as I was deliberately assigned a corner room on the 26th floor (the lobby is on the 25th floor). The room layout was poor and the water pressure was extremely low. After contacting Trip.com, I was moved to a standard room on the 35th floor. The water pressure improved somewhat but was still on the weaker side. The hotel doesn't have a smoking area; the closest one is outside the hotel, to the south, as shown in picture 3. The nearest large supermarket is across the street to the west of the hotel, on the B1 level.

Well-designed and spotless. The subway station is right downstairs, making it incredibly convenient to get around. The minibar is refilled daily, and the service is excellent. The elevators are fast, so no waiting. Daily housekeeping, beautiful views, and a comfortable shower. It's very quiet, with absolutely no noise, and the pillows are comfortable.

Booked a sea-view twin room. First, upon check-in, the front desk gave me the wrong room number. Then the elevator card wouldn't work, so I had to go back downstairs to sort it out again, which was really annoying. But they did give me two drink vouchers for the 25th-floor bar. Secondly, as soon as you step out of the elevator, there's a strange damp smell. Room hygiene was just okay; the floor was a bit sticky to walk on. The lobby staff on the second floor on the first day was great and very attentive. On the last day, when it was raining and we were leaving at 6:30 AM, the Indian gentleman in the lobby saw we needed help with our luggage but didn't offer any assistance. Lastly, the hotel's location is pretty average. I'd recommend the Fairmont or other hotels that are closer to places like the Raffles and Marina Bay. The pool on the 25th floor is decent, but sometimes it gets too crowded. Overall, it's not good value for money.

This hotel is excellent in all aspects, and its location is super convenient. If you're craving Chinese food, this is the place to be, as there are many Chinese restaurants nearby. You can easily walk to Boon Tong Kee (for Hainanese chicken rice) and Ah Chew Desserts (for durian chendol)! The room size is quite a selling point for Singapore. Especially the two plastic bottles in the room, which the kids absolutely loved. My friend's kids, who came to visit, also took a liking to them, and when we asked the front desk for two more, they generously provided them, which we really appreciated. From the 39th-floor terrace, we happened to catch the fireworks from the Disney cruise ship at Marina Bay. Later, on the cruise ship, the kids' bottles were perfect for holding their drinks – it all worked out seamlessly!

The location is excellent! It's directly connected to Bugis MRT station via B3, and most downtown attractions are within a 20-minute walk. The mini-bar has a great selection of drinks that are refilled daily, and they even gave us a huge cookie in the afternoon, which my daughter loved. Breakfast was pretty good, though it got a bit crowded and refills weren't always prompt. They charged a 200 SGD deposit at check-in, hoping the refund doesn't take too long.