Jyu Capsule Hotel

+ Decent location in Chinatown + Free coffee and snacks - Tiny, cramped beds - Lockers too small to fit even carry-on luggage - Awkward bathroom/shower arrangements - Poor service, did not accommodate my minor request - Accessing upper beds is too awkward - People constantly slamming the door as they enter/exit at all times of the day/night

Nice neighbours and clean pods, generally quite peaceful.

- Good location near hawker center, bus station, MRT - Nice staff service - Good facilities (AC, bathroom, locker)

This capsule hotel has such great positive reviews that I thought to give it a shot. . But I had a difficult stay in Capsule Bed 224 (Single Mixed Lower), level 3. This capsule is directly beside the locker and baggage area, which is also used for hanging towels and clothes. It the busiest part of the room, with guests constantly opening and slamming locker doors, packing/unpacking baggage, and jostle for space while moving baggage around to get to their towels and clothes — even late into the night and early morning. The layout forces all activity to happen right in front of Capsule bed 224, constantly crowded and chaotic. . I had asked for a quieter capsule away from the door twice, and upon arrival found out they allocate me a bed next to the door. Staff were polite and the male staff member was especially helpful in assisting me with a bed change when I requested it — I really appreciated his prompt response. But later realised I was assigned the busiest spot. . I couldn’t sleep well for 3 nights, even with silicone earplugs. I experienced headaches, fatigue, loss of appetite and felt sorry for myself for not checking out after the first night and forfeit the rest of my booking. By the final night, I was in tears trying to sleep. It was mental torture. I was relieved to leave. . Approached the same male staff for help to reassign my bed after first night but was told they were fully booked for next 2 days. The worst part is I saw empty beds that could’ve been reassigned but were not over next 2 days. . While I understand space can be limited, it might help if the hotel could review capsule assignments and avoid placing guests in such high-traffic zones unless requested. . The hotel is only suitable if you're a very deep sleeper who returns late after midnight and leaves early before sunrise. . Otherwise, expect nonstop noise and zero rest.

I was concerned at first because I severed stayed in a capsule before so I only booked two night after the first night I booked the extra nights. It was clean and quiet in a great location. If you are hesitant I would say give it a go it was perfect.

Staffs were all very friendly, helpful and nice. My first time experiencing in capsules hotel. I have rebooked 3 times with them