Frasers House, a Luxury Collection Hotel, Singapore

The hotel was generally comfortable and clean, the front desk staff were very friendly, and the location was extremely convenient. Bugis MRT station is directly accessible from the mall to the hotel. There are plenty of restaurants nearby, making dining very easy. You can also take the MRT directly from the airport. This time, I stayed on the 13th floor, and Ann Han, a Chinese lady who has lived in Singapore for twenty years, was our housekeeper. She was incredibly warm and had excellent service attitude, always proactively asking when would be a good time to clean and if there was anything needed for the room. Hotel guests also get a 30% discount at Luce restaurant downstairs. Compared to many hotels in Marina Bay, I would definitely choose this one again.

Excellent stay! This hotel was just renovated in 2026. It's located in the Bugis area, making it super convenient for dining and shopping. The room was new and spacious, and they even provided bottled water, which many hotels in Singapore don't. Service was good, and housekeeping was prompt. There was a very cheerful lady at the front desk who helped us get a really satisfying room. Breakfast was also good, but make sure to go early or everything will be gone. The pool is small but lovely, perfect for sunbathing.

I really liked the hotel's style; it was perfect for photos. They provided complimentary bottled water, and the location was great too, with a fantastic roast duck restaurant nearby. This hotel offers good value for money in Singapore.

I had a very satisfying stay here. The front desk staff were warm and friendly. If I couldn't understand English, they even proactively used their phones with translation apps to help, which was really considerate. Everyone can feel at ease staying here. Although my room wasn't ready when I checked in, I didn't have to wait long, and my luggage was even taken to the room beforehand. The breakfast was quite good too, though it was crowded and required queuing, probably because I visited during the National Day holiday. The overall hotel environment is nice. It's directly connected to a mall from Bugis MRT station, so you don't even have to go outside to get to the hotel.

The twin beds were large and comfortable, and the overall ambiance was great, with a lovely Nanyang (Southeast Asian) style. Breakfast was plentiful, and the staff were very friendly. The room was spacious, and they even provided complimentary snacks and chocolates! Highly recommend! I'll definitely stay here again next time!