To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.0
Service4.1
Cleanliness4.3
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All reviews(45)
Positive reviews(37)
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Awesome stay(19)
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Negative reviews(8)
Guest User
QT King
Stayed in Sep 2024
Couples
1 reviews
4.2/5
Very Good
Posted on Sep 30, 2024
Hotel nicely designed and decorated with many instagram able spots. Staff are nice and helpful. Great food and large portion for breakfast. Very convenience location at CBD.
Response from Property: Hi, Thanks so much for the kind words. Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you?
Guest User
QT King
Stayed in Mar 2024
Other
11 reviews
5.0/5
Outstanding
Posted on Mar 29, 2024
Amazing hotel with historical appearance in very good downtown location. Walking distance to the Pier of Lion and Grand Hotel & ****** la Sands,
Hotel is only 6 story with dated renovation.
The room is comfortable and clean,The swimming pool has good view of CBD.
Walking distance to everywhere in CBD and those restaurants by the river
but those restaurants are expensive and offers invaluable food for tourists ( not recommended)
I highly recommend to those who like to eat Singaporean food we called outdoor delicacy night life to choose this hotel. the Satay Street delicacy center which is opposite to the hotel, opening to the mid night every day with variety of nice food you can taste, especially at night… beers,food and BBQ in outdoor area make it a good picture! it is really a nice place ..The sea food ( Black Pepper Mud crab is a must taste in Singapore)price is about half price than the tourist riverside area.
Nice hotel, nice location,nice food around..
Will stay there again.
马丽
QT Deluxe King
Stayed in Oct 2023
Family
31 reviews
3.7/5
Posted on Oct 6, 2023
Great location, closed to the food market. Amazing pool with view. Rooms good equipped but a bit small, better to check better is the room type suits for extra bed. Breakfast was good enough with a choice of western/chinese/Indian food.
Guest User
QT King
Stayed in Jan 2024
Business travellers
4 reviews
4.7/5
Amazing
Posted on Feb 1, 2024
The location, personnel and amenities were lovely. I had the 'no window' room and it was extremely humid, as the AC was not drying the air sufficiently.
J. Sin
QT Deluxe King
Stayed in Jun 2023
Solo travellers
3 reviews
5.0/5
Outstanding
Posted on Jul 1, 2023
Nice, cosy room. Suitable for any occasion. Lau Pa Sat is right in front of the hotel and there's a convenient store on the first floor. The rooftop bar is great too.
Anonymous User
QT King
Stayed in Dec 2023
Other
9 reviews
3.5/5
Posted on Dec 11, 2023
Very minimal service provided and interaction for a “small luxury hotel of the world” compared to those I have been to.
Overall it was a good stay. Cozy Room is small but well equipped. Old duvet and its cover has patches of red colour stains. The quality of the bedding and linens can be better.
Guest User
QT Deluxe Twin
Stayed in Oct 2023
Business travellers
10 reviews
4.7/5
Amazing
Posted on Nov 21, 2023
Great location right next to Lau Pa Sat and business area. The building itself is a historical building. Staff and service are great. But the bathtub / water pipe isn’t in the best condition. The water leak through the wall to the bedroom area sometimes. But still manageable though. The other down side is that the lighting is a bit too dark for the bedroom area. Also if you’re looking for fancy breakfast with loads of option, this might not be your type of place. Breakfast is so so here. In general it’s a good place to stay!
Anonymous User
QT Balcony Suite
Stayed in Apr 2023
Couples
19 reviews
2.2/5
Posted on Apr 15, 2023
Location wise CBD area , u know the crowd during lunchtime....best to takeout and eat in...booked the balcony suite, was super spacious but AC wasn't cold and couldn't adjust cos it's centralised, bathtub was huge and can fit 2pax, balcony is shared with 2 other units so if they're out u can see them clearly. Ice bucket was chargeable after 1st very small bucket (it's like I can't even chill our champagne) no free parking though there's space for 4 cars I felt and parking is hefty in CBD best to parallel park at boon tat street cost me $20 from 3pm-1pm next day. No Deco, nothing was done when I requested in advanced for room to have simple touch up for a birthday. Just a plate of fruits that's it. The day bed smelt of pee or whatever stains was on it. The so called motorised auto curtains didn't even work...there were gaps & was disruptive in the morning with light shining in. Ok that's besides the point. That very night, my fiance the birthday girl had cravings for Thai food which the hotel restaurant didn't have, so I ordered grabfood at 9+pm & the delivery guy left it at the concierge, Reception called, I asked if they can deliver it up to my room as I was in the shower, they replied : " sorry if it's not our restaurant food we don't deliver it up to your room, you have to come down yourself" I was appalled by such service for a SUITE, it's not a NORMAL ROOM FYI. To top it up with their service, At 1130am I had a recep knocking on my door to ask if I'm checking out at 12pm....??? Is this normal??? Do they go to every room to knock??? Like I know I have to check out at 12pm, I'm a kid. Having paid 600+ for 1night. I felt it wasn't justifiable for the service, the attitude, the disturbance I had for just that 1night stay of a not-so happy celebration I wanted to have with my fiancé alone. Pls buck up guys
Eric Lai
QT King
Stayed in Oct 2023
Business travellers
2 reviews
2.2/5
Posted on Oct 23, 2023
Terrible service, blamed us for their failure. Room missing a sofa and didn't rectify, without us making a fuss. Room was old with stained marble, don't let the room pictures fool you, the room is very narrow and there is a corridor that extends 1/2 the length of the room, wasted space. The only positive thing I can say is it's in the CBD so its convenient but I suspect that there are many nearby hotels that will fit that bill.
Last but not least, it was pretty expensive, especially for what we got won't recommend to anyone.
Alka Pillai
QT Balcony Suite
Stayed in Sep 2023
Couples
10 reviews
5.0/5
Outstanding
Posted on Oct 5, 2023
Room was spacious and bath tub was huge! The front desk people were really helpful regarding my check ins. Great food area around
Anonymous User
QT King
Stayed in Sep 2023
Solo travellers
4 reviews
1.0/5
Posted on Oct 14, 2023
I actually had a horrible experience at this establishment. The manager who I attempted to contact about my issues was rude, unprofessional, and should definitely not be managing that property. I will say that the food was excellent at the restaurant, especially the duck coffee and almost everything I had there was outstanding as long as there wasn’t any MSG in it. The door refused to lock which actually bothered me a lot because I’m a little insecure about room safety and but after double checking it numerous times I finally got it to close properly. The remote to the television didn’t work properly and I called down about it, but even the technician who came up to check it said it was a faulty unit at the receptionist, I believe her name was Anastaysia was quite rude on multiple occasions, and I found myself having a bite, my tongue and refrain from complaining. I would never go back to this restaurant I mean to this hotel. Take your chances if you want to, it does not deserve to be in the Hyatt property umbrella. It’s an inferior property. And Gary Chan the manager was ineffective, he lacked any kind of diplomacy and he had foul breath, too. So it was a gruesome experience bringing the hotels faults to his attention
Guest User
QT King
Stayed in Mar 2023
Couples
2 reviews
5.0/5
Outstanding
Posted on Mar 26, 2023
The hotel is in a great location to be able to see most of the sights of Singapore. The hotel staff were very friendly, welcoming and informative any time. All around a great weekend getaway.
Anonymous User
QT Deluxe King
Stayed in Mar 2023
Solo travellers
4 reviews
5.0/5
Outstanding
Posted on Mar 5, 2023
Had a miscommunication during the check in but its all good. My second time staying here after they rebrand to a new name. Would definitely come back again in future!
Anonymous User
QT King
Stayed in Mar 2023
Couples
23 reviews
5.0/5
Outstanding
Posted on Mar 5, 2023
Spacious and clean room. But a little bit issue with the door lock is difficult to open the door.
Comfortable bed but pillow too soft.
Guest User
QT Junior Suite
Stayed in Sep 2023
Business travellers
2 reviews
4.7/5
Amazing
Posted on Oct 1, 2023
Good location, clean well kept and great service - gym was a little basic