Bukit Merah Laketown Resort Reviews

Great value for a family vacation. The hotel was comfortable and excellent!

The bathtub was a lifesaver, letting me soak and ease the pressure on my legs! The hotel is also just a five-minute walk to the lakeside, and right next to a WATERPARK.

Overall, it was okay, enjoyable, and comfortable. However, the cleanliness aspect needs to be improved to meet the expected standards. Thank you.

Overall experience is good. Just that the foods choices are very limited during this puasa period.

Easy location exit to plaza tol utara selatan…

Best tq ye

Overall, the stay was good and the staff provided very warm and soft hospitality 👍🏻👍🏻👍🏻👍🏻. We really appreciated their service throughout our visit. However, there were a few areas that were disappointing. The kettle provided in the room was not clean, and we had to wash and wipe it before using. Although the platform did mention that toothbrush and toothpaste were not provided, we were not aware of this in advance. It would be better for the hotel to consider providing it as a basic amenity. Additionally, the booking platform stated that the check-in time is 2pm, but when we arrived, we were only informed that the actual check-in time is 3pm. This was quite inconvenient and should have been communicated more clearly beforehand. The room details also mentioned a bathtub, but it was not available in the room we received. The biggest disappointment was the Lakeview expectation. We specifically booked based on the Lakeview description and photos, but later found out that the room was in a different building and did not have the expected view. This was not clearly stated in the listing, which made the experience feel quite misleading.

Comfortable room, but a bit old/ less maintenance toilet. overall 6/10

Everything was great... A perfect resort.

Good service and friendly staff.

Quiet and comfortable atmosphere

Service is absolutely amazing. I made a mistake on the arrival date, they allowed me to reschedule even last minute.

Excellent. The staff were super friendly and helpful. The room and facilities were very comfortable. The waterpark was amazing, but the lake is dry right now so we couldn't go to the orangutan island.

Excellent 👍🏽