Hotel as such looks good on the pictures and the rooms are well designed and functional. The view from our room over the harbor nice. But besides the receptionist, no one speaks English, which is not bad as such but the staff, young people, friendly could not communicate and not even ask someone to assist. That's the management issue here.
We had a coffee besides the pool- for 30 minutes no staff to be seen - no house phone to call anyone... When the staff came, friendly again but it took another 25 minutes for two cappuccini. For breakfast you can have American one with tasteless omelette, you can toast your own bread if the toaster is clean.
We tried to order coffee, two cold Americano arrived after 25 minutes and several attempts..
Small bread and condiments buffet never got refilled, only some bread after I showed them what was missing..
Male staff has longer fingernails than my last female English teacher...
The bed sheets were very spotty. Of course we found out only at 11pm when we went to bed. Too tired and too late to ask someone for assistance - or better to say, to explain that with our poor Khmer knowledge....
Anyways, they were washed but spotty and we slept well, the mattress was comfortable.
All in all not to be recommended, and no reason to return!
