Cheata Residence

The first night I was put in a room with an air conditioner that was running but never cooled. The next room had a family of very loud people that went most of the night. The staff is friendly and attentive, but obtrusive. I was moved to another room which had excellent air conditioning and was comfortable. I have lived extensively in SE Asia and am familiar with the culture. However, always being asked,”Where are you going,” or “What are you doing?” Made me feel very uncomfortable. Simply tell guests that if they need anything or have any questions to please ask, instead of feeling interrogated each time I walked in and out of the hotel. The girl that served in the dining room had a warm smile and was very kind and she always tried to serve well and did great. The days she was off, it was an uncomfortable awkward experience just trying to have a simple breakfast. Just trying to get salt or getting condiments so that I could eat my food while it was hot, was almost impossible. As an exercise swimmer, the pool was very unclear at first. I asked if it could be cleaned and their was resistance to do so. Eventually it was cleaned and later it was much better. I booked my room for two and my girlfriend was only able to be with me part of the time. One evening when I walked into reception with her, the guy was rude and disrespectful and interrogating us both. It was a very uncomfortable and unacceptable situation. I had booked it for two weeks. Two days before I left, one evening, there was a rat running on the soffit near the ceiling. I didn’t complain about it because my stay was nearly finished and I don’t know what they would even try to do to remedy the situation. The balconies are nice and overall it was quiet and peaceful.

The room is nice but the location is a bit from the city

My friend and I stayed at Cheata Residence during our recent trip to Siem Reap and it was one of the highlights of our journey. Tucked away in a quiet area, this cozy hotel provided a relaxing break from the busy town center while still being just a short tuk-tuk ride from all the main sights. Our room was clean, spacious, and had all the essentials. The setting was calm, with a small garden and pool to relax in the afternoons. Breakfast was fresh and the service was outstanding—staff were always helpful, kind, and attentive to details. We loved coming back to Cheata Residence after our sightseeing days. It felt safe, peaceful, and welcoming. The staff even helped us organize tours and gave us great advice on where to go and what to do. If you're traveling with a friend or family and looking for somewhere friendly, clean, and well-priced, Cheata Residence is a perfect choice. We’d love to stay again!

At Cheata Residence, I can confidently say it’s one of Siem Reap’s best-kept secrets. The property is peaceful and well-managed, located just far enough from the busy center to offer calm, but close enough to reach everything within minutes by tuk-tuk. The team here is amazing—always kind, helpful, and truly make you feel at home. From the front desk to the housekeeping staff, their service is sincere and consistent every time I return. Rooms are comfortable and clean, with good amenities. I always appreciate the quiet nights and easy mornings. It's the perfect place to rest after a day of exploring temples or working remotely. Whether it's your first visit or you're a frequent traveler like me, Cheata Residence is a wonderful place to stay. I recommend it to anyone looking for a relaxing, affordable, and memorable experience in Siem Reap.

We recently stayed at Cheata Residence as a family and had a wonderful experience. The staff were so friendly and welcoming, always going out of their way to make sure we were comfortable and had what we needed. They helped us book tours, find local food, and even organized a tuk-tuk to Angkor Wat for sunrise. The room was clean, spacious, and perfect for our family. We especially enjoyed relaxing by the pool after a day of temple visits. It’s a quiet place, which gave us the rest we needed after full days exploring. This hotel felt like a home away from home. It’s a great choice for families who want good value, excellent service, and a peaceful environment. We’re happy we chose Cheata Residence and would love to return on our next visit to Siem Reap!