Hotel Heiga

Jai Jai was a very nice girl , she was patient and very welcoming . I had a really good time with my family, the food was absolutely very delicious and the service was very warm and welcoming 10/10 experience hope to visit once again

I stayed recently at the Hotel Heiga, with my family and friends, during 21-24 Dec 25 for our year end vacation and found the hotel excellent. What I loved: Service: Right from check in to room services and responses to any of our requests, like hot water in a flask/ extra drinking water etc, everything was smooth, prompt and the staff always with bright smiles. Rooms: Spacious, clean, comfortable. One out of the 3 Deluxe rooms that we had booked was upgraded to super deluxe and that was a bonus for us. Washroom: Clean, airy, with a great centrally placed overhead fountain shower and all toiletries (hair dryer was provided promptly on request), with 24x7 availability of hot water. Amenities: Fridge, toiletries, tea coffee set, extra blanket, cupboard, bathroom slippers. A big TV with Tata Sky connectivity, Wi-Fi (they changed the password everyday which was a chore - collecting new p_words every day). Food: Just excellent. Buffet breakfast (we had booked with BF) spread and taste was too good with egg counter, sausages etc as part of non-veg spread. We had dinners on 2 nights and the taste was just great. Points to note: Location: About 2km from main bazaar (Police bazaar) - you need a taxi to get there. You will get running taxis by standing on the opposite side of the road. Final verdict: Excellent stay with superb food.

The food here was simply superb! We personally thanked the chef after the meal for how good every item we ordered was.

Easy and accessible location Nice ambiance with view to Shillongs skyline. It was very clean. Corridors were spotless. Staff were extremely courteous and quick. Very few people. The food was hot, perfect for this cold weather. It was also astonishingly flavorful.

We were three couples. booked three deluxe rooms in this hotel on agoda months in advance. As a senior contrubitor on Tripadvisor, I requested weeks earlier for rooms to be allocated next to each other ***** with complimentary upgrades subject to availability/ Was instantly denied both. Eventualy we were lucky to get the rooms next to each other. Rooms were nicer than I imagined. Check in, housekeeping, room service and cehck out was all up to mark. However one woudl need to chage lift twice to get to the rooms. There are no pool, steam sauna etc. Breakfast was often elaborate but lacked that final finesse to make it memorable. Location of the property is close to the main areas of the city.

The food was delicious, the ambience is awesome, the waiter here called Mewari was very nice and polite, really loved this place!!

My fiance and I had our wedding here at Hotel Heiga in January 2026. Every detail from the rooms to the food to the assistance from the hardworking staff helped make our wedding experience the most enjoyable and memorable day of our lives. Thank you Hotel Heiga and your wonderful staff for making our event feel so truly special. Additionally, the hotel manager and assistant manager are absolutely wonderful people and helped us with our wedding plans every step of the way. Thank you again!

A city hotel located right on the main road with excellent food and exceptionally polite staff. Whenever we called, the staff attended to our request within 2 minutes. The breakfast spread was very good. Extra water bottles were provided as and when we needed them, without any extra charge. Overall, it was a 4-star experience. Definitely recommended.

Great Service from the house keeping staff specially Edahun. Thanks for the support. Many thanks for the Service......