Vivanta Meghalaya Shillong

had a wonderful stay at Vivanta Meghalaya, Shillong, and it exceeded my expectations in many ways. The hotel’s location is one of its biggest strengths. Situated right in the heart of Shillong, it is within walking distance of shopping streets, local markets, salons, cafés, small malls, and spas. Everything I needed was conveniently nearby, making it an excellent base for exploring the city. The buffet breakfast was exceptional, with a wide variety of delicious dishes that catered to different tastes. It was one of the highlights of my stay, and I looked forward to it every morning. What truly made the experience memorable was the hospitality. Every member of the staff I interacted with was warm, polite, and genuinely helpful. Their friendliness and willingness to assist made me feel welcome throughout my stay. The rooms were comfortable, well-maintained, and provided a relaxing retreat after a day of sightseeing. The overall ambience of the hotel strikes a nice balance between modern comfort and the charm of Shillong. The only downside was the room rate, which was quite steep during the period I visited. However, considering the excellent service, prime location, quality facilities, and overall experience, I felt it was worth the price. Overall, I had an amazing stay at Vivanta Meghalaya and would highly recommend it to anyone visiting Shillong, whether for business or leisure. If you’re looking for comfort, outstanding hospitality, and a central location, this hotel is an excellent choice.

not good, As per price wise it should breakfast free but they not provided

Had a very comfortable stay at Vivanta Shillong. All the staff are very friendly. Thank you to the entire team and to Ms. Darisha from Housekeeping - she was always helpful in folding the clothes and kept the room perfectly clean. Good job

Fantastic stay at Vivanta Meghalaya, Shillong! It is a super hotel and all the services were great. The cleanliness was excellent — 10/10 overall. I would like to thank some of the staff members. Parna from F&B served us really good food — we enjoyed it a lot. And Darisha, Sonia and Rishan are very hardworking; they made sure we were comfortable. In the morning, she came to our room to check if we were fine. Thank you once again to each and everyone. We enjoyed a lot!

We enjoyed our stay at Vivanta Meghalaya, near the Police Bazar. The market and food were great 😊. All the staff were humble and helpful. I would like to mention Darisha and Lumbor, they were very helpful, and the decoration she surprised us with was awesome. Thank you so much, we will always remember you guys. We will definitely come back. Great job to all the

We had very comfortable stay. Staff at front desk was very courteous and made our stay special.

was our first time staying at Vivanta Meghalaya, Shillong. It is a very nice 5-star hotel. The service was excellent and the food was so yummy. The staff were all great, especially Phiba from Front Office and Darisha from Housekeeping. She took care of my shoes whenever needed and kept the room clean. Thank you to all the team at Vivanta.

Amazing two days at Vivanta. The location is very convinient for a quick walk to the town. Amazing team of staff.

I would like to take a moment to express my sincere appreciation for the wonderful support extended to us by the entire Vivanta Shillong team, especially Kelly and Nadeen. We had a reservation at Vivanta Shillong from 22nd to 25th August for two rooms. From the very beginning, our experience with the team was exceptional. The communication during the booking process was warm, prompt, and extremely helpful. Unfortunately, due to the uncertainty surrounding the situation in Assam and Meghalaya, we ultimately had to cancel our trip, keeping the safety of our family as our highest priority. What truly stood out, however, was the way Kelly and Nadeen supported us throughout this difficult decision. They kept us updated with the latest situation on the ground, patiently answered our questions, and went above and beyond to assist us with the cancellation. Their approach was not merely that of a hotel team handling a reservation—it reflected genuine care, empathy, and concern for the safety and well-being of their guests. In an age where customer service can often feel transactional, the humane and compassionate support demonstrated by Kelly and Nadeen was truly refreshing. They made us feel that our safety mattered more than our booking. Vivanta Shillong should be extremely proud to have colleagues like Kelly and Nadeen. Their professionalism, empathy, and integrity are a wonderful reflection of the values that a hospitality brand should stand for. Although we could not make the trip this time, our experience with the Vivanta Shillong team has left a very positive impression on us. We sincerely hope this appreciation reaches Kelly, Nadeen, and the entire team as recognition of their outstanding customer service and strong professional ethics. Thank you once again for making us feel cared for, even when we were unable to be your guests.