Hotels near Northern Culture Museum & Shimizuen Garden, Shibata

Hotel service is very good

The hot springs were open for a long time and I was able to enjoy them enough. I was happy that the temperature was relatively high. The room was a rare outer corridor ＆ open door, which was uncomfortable at first, but I got used to it. The room is very small and the layout is more like a nursing care facility than a hotel. The lighting was dazzling and my eyes were tired. I think it would have been nice if it could be dimmed or light bulb color.

Since it is a sunroute brand, there is a sense of security as an inn for traveling alone. However, among the many sunroutes, the facility is quite old. The key is made of old-fashioned metal and is not automatic locking. The air conditioning is also controlled as a whole and there is no room. The bathtub is also old. It is about a 5-minute walk from Mandaiguchi, Niigata Station, and there is a convenience store right in front of you. Amenity is now a type that picks up by yourself at the front desk. I didn't use the buffet because I stayed without meals this time.

It is one of the few inns in Niigata City where you can park your bike, and you can park at a private bicycle parking lot with a roof (reservation required). It is close to Niigata Station and there are many izakaya around, so you can enjoy seafood and local sake from the Sea of Japan. The facility is convenient for large communal baths, restaurants, and convenience stores of １Ｆ to enter with indoor-equipped work clothes. Breakfast buffet is a large number of items in Japanese, Western and Chinese, and you can taste Niigata's specialties, including bristle squid sashimi, from the morning. I was able to meet a good hotel in Ku 々.

From Niigata Port, you can go through Toki Messe and go directly to the hotel! Very convenient to use before and after your trip to Sado! The night view from the free Baka-Uke Observatory is beautiful! The lights are turned off in the evening, so the night view and twilight are very beautiful and have a nice atmosphere. Recommended for couples. There is an elevator that goes directly to your room. The shop closes early! There is a bar-like place next to it, but the last order is at 19:30. It seems like they could make the atmosphere better, but I recommend Baka-Uke. The hotel shop has a limited number of items, so it is difficult to get food other than the restaurant. I wish there was a 24-hour convenience store. The front desk staff are very polite and elegant, since it is JAL. They provide children's amenities (slippers, toothbrush, towel) No pajamas Semi-double room with a bathtub It was a spacious size, which was nice! You can watch YouTube, Netflix (login required), and Amazon Prime (login required) on the TV in the room. There are ice and drink vending machines on each floor. It would have been great if there was a laundry room. If you arrive late and check out the next day, you can't use the laundry service. It was only about 7,000 yen for two people with a child, which was very much appreciated. It's cheaper than the hotels in Sado!

We stayed two nights at the JR East Hotel Mets at the Niigata station after arriving from Tokyo by Shinkansen. I think we exited to the western concourse and signs to hotel were easy enough to follow. The walkway enters level 3 of the hotel. Very conveniently, right next to a 7-Eleven. Also super convenient is the sake museum. Definitely must visit. Check-in was efficient and we were given rooms on the top floor (level 9). A rather basic room that has everything except for an in-room safe. No coffee (nor bottled water) was provided with the kettle but only tea. Not a problem as free coffee can be made in the waiting area next to the reception. Also in the reception area is where more bathroom amenities are provided. Only toothbrushes are in the room. The bath area in the room is large with a wash area and a stool like at the onsen along with a bathtub. That’s where a visit to the amenities area in reception comes in handy. Wifi was speedy enough for our needs. The convenient location was great for us as we arrived in the rain. There is plenty of choices for food and even shopping. Do explore around. We did buy day passes for the Niigata City Loop Bus (JPY500 per adult). Check-out was as efficient as check-in. While there wasn’t much of a view, the hotel was just right for us. Definitely worth considering

Close to the station and 7 eleven is right next to the hotel. Clean room. Also breakfast buffet has many various of options and has some local food. Highly recommend.

We stayed in a twin room after renovation. It is widely used and satisfactory. Breakfast was also enough for free, and there were menus along the theme, salad and fruit. The location is a little walk to the station and it is less 々 far to Mandai, so it may be playing with the service. It was thankful for the child to put breakfast in the box and eat it in the room. Thank you for your care.

My family and travelled to Niigata at the end of April 2023 and had the pleasure of staying at Hotel Okura Niigata. Prior to the trip, I had reached out to them via email to inquire about coordinating a van + driver for us (6 of us) so that we could go visit some sake breweries and to make dinner reservations for us at a nearby restaurant. The concierge team was amazing and booked a large van (jumbo taxi) and driver for the day. they also ensured that the van could accommodate a folding wheelchair for one group member that needed it. The van and driver arrived on time and was quite reasonably priced. Great experience that was made possible by the hotel team! Upon return to the hotel, we realized we had left some items on the van - the hotel called the taxi company and coordinated the return of our items. Beyond these experiences, the hotel itself is a bit older but rooms are comfortable and fairly spacious for a hotel room in Japan. Location is great and the breakfast buffet was one of the better ones we had on this trip. If I should ever travel back to Niigata, I will most definitely be staying here. The hotel and team won my business by going above and beyond...even for Japan standards of customer service! Domo arigatogozaima****a!!!

Speaking of route-in hotels, the image is that breakfast is substantial. The breakfast at this Niigata Nishi Interchange was a little luxurious and delicious! Croquette, fried chicken, large meat dumplings. Meats such as are very substantial! Not only the standard vegetable salad, bread, rice, miso soup, etc., but also maba tofu here! It has a strong spicy feeling and is delicious. Of course the room was clean and I used it with my family, but the bed was just right and soft!