Otl Gouverneur Sherbrooke Reviews

This is our 3rd time staying at OTL. Same top-notch quality of service, facilities, and staff. Excellent experience, highly recommend hotel in eastern Quebec.

The blanket cover wasnt clean and full of skin dust. People are super nice though

good!!

5 star is 5 star

The room is relatively clean, the breakfast is OK, average

I took my daughter to Sherbrook to participate in the figure skating competition. Many athletes chose this hotel. The breakfast was good, the public areas and rooms were clean and tidy, and the swimming pool and other facilities were in place. I will stay here again next time.

Very pleasant stay. Excellent breakfast. We will be back!

The hotel used cheap cotton swabs, which were completely useless. The head of the cotton swab fell into my ear. The nonchalant attitude of the hotel front desk made me furious. I spent a whole night in the pharmacy and the hospital. My child's birthday dinner was ruined by them. There was no apology or regret afterwards. What's more outrageous is that when I checked out, I found that the bill had an extra adult meal fee. When I asked the reason, they said someone asked for it and asked to include it in our 320 room fee. What kind of operation is this? I said why didn't you call us to ask. I asked who it was, and they said they didn't know. Anyway, if someone asked for it, we added it. What kind of hotel management is this? It's so easy to get breakfast for free... And I lost a black scarf in the hotel. I called halfway to ask if they found it. The front desk said yes, yes, you can come and get it anytime. I confirmed all the details of the scarf on the phone, and drove back for 1 hour to give me a gray one. ***Color blindness. This is the worst hotel experience I have ever stayed in.

Very beautiful and well located

very clean hotel spacious and clean room super staff and a breakfast that we see only in large hotels I highly recommend it

Second stay, highly recommended

Great stay!

第二次入住，對於海外出差的人，能免費在前台大堂領取水果，提供免費的拖鞋和洗簌用品，已經是很大的滿足了。酒店服務員也很nice，就是房間的隔音效果不是很好，所以酒店提供了眼罩和耳塞