Kelli Hotel Shenzhen (Hongling Subway Station)

Very poor experience! 1. I booked a 1.8-meter double bed room and the room is reserved all night. No matter how late the guest arrives, since he has successfully booked the hotel, he should keep it all night. However, when he went to the hotel at around 4 o'clock in the morning, the front desk informed him that there was only a room with a bed of 1.5 meters. It was inconvenient to rebook the hotel in the middle of the night, and the hotel had no idea what to do. To solve the problem, I had no choice but to move in. 2. The parking lot is 15 yuan for the first hour, and 2 yuan for every half hour starting from the second hour. The front desk informed the hotel to provide a parking ticket worth 40 yuan. Our parking time was 7 hours and 13 minutes, and we had to pay 41 yuan according to the parking lot standards. For the parking fee, I should have paid only 1 yuan after the 40 yuan parking ticket was used, but I actually paid 17 yuan. Then I asked the hotel why, but the hotel said it was unclear and passed the responsibility to the parking lot property owner. Please be careful when booking a room.

The decoration of the room is rather smelly and the exhaust fan is loud. However, the service attitude of the lady at the front desk is very good.

can be can. But this is the quilt core, the pillow core is yellow. It looks like it hasn't been washed for a long time

I stayed there for several days on a business trip and changed rooms several times. 1. Some rooms of the same type are large and some are small. 2. Some doors do not have chain locks 3. The hair dryer in some rooms is broken, but I told the front desk that a spare one would be provided. 4. Because I was facing the elevator and I was worried about the noise, I told the front desk that I would change the room the next day if it became available. 5. There are three elevators in the building, but usually two of them are locked, so the wait takes a long time. Fortunately, it is on the second floor, and the stairs are also ok.

Hygiene is very poor, the toilet in the shower room does not have a dry and wet separation, and there is no water curtain, so I almost slipped. The walls are moldy and black, there are no clothes drying racks, and parking is charged an additional 60 yuan. I won't help you next time.

It's okay, but the sound insulation is not good