GreenTree Alliance Hotel (Shenzhen North Station)

While the hotel's location near the North Station is a plus, and the price was just over 300, the facilities were truly subpar. For instance, I had already started showering when I discovered the shower gel and shampoo were inconveniently placed on a table outside the shower area. After bringing them in, the only spot to put them was on the floor. Even stranger, the shower head holder was completely fixed and non-adjustable – it sprayed directly into my face. To avoid this, I had to hold the shower head with one hand and wash with the other. Is this design intentionally made to prevent guests from showering with both hands free?

The location is excellent, making it a convenient stopover when transiting through Shenzhen. Finding it is a breeze: just turn right immediately after exiting West Station, and the hotel's sign is visible within 200 meters. The room was very spacious, and the cleanliness was decent. The soundproofing was also good; despite being right next to the high-speed rail, it was surprisingly quiet, with barely any discernible noise. I have a couple of minor suggestions: firstly, the TV could use an upgrade, and secondly, there isn't a shelf in the bathroom for toiletries.

The bed sheets had a large stain, and the walls were covered in marks. The room was infested with mosquitoes, and the bathroom sink was slightly clogged. There was also significant noise from outside the room at night. To make matters worse, when my food delivery arrived at the front desk, the staff didn't know about it and even claimed they hadn't received it.

Aside from the location, it was absolutely terrible. Honestly, you'd get better value at a cheap guesthouse. The cleanliness? It speaks for itself – I only slept for a little while before finding the bed dirty and infested with bed bugs.

The service was excellent, and the young lady at the front desk was particularly wonderful. We arrived in the morning, intending to just drop off our luggage at reception and head out to explore, then check in later in the evening. However, she checked for room availability and kindly allowed us to check in early. The room was quite spacious, the facilities were modern, and the bed was very comfortable. Aside from the room having no window, everything else was excellent.