Guest User
February 14, 2024
Overall not satisfied.
The room has a small entrance hall, and the design is commendable. However, it is obvious that the maintenance is not enough. Many places are old or even damaged. There are many traces of burning from ashtrays. There is also a spot under the bathtub. It is very disappointing. I originally thought I changed rooms but later found it too troublesome so I gave up!
The front desk's explanation of "washing and drying service" was ambiguous, but later the housekeeper provided the service, but still charged the fee, and it could be seen that the number of washing machines was obviously insufficient.
The front desk did not clearly indicate the end time of breakfast (9:30), and did not pay special attention to the notice when checking in in the evening. As a result, I went to the dining room around 9:30 and was disappointed. The service staff's attitude was blunt and I was very dissatisfied.
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