Marriott Executive Apartments The OCT Harbour, Shenzhen

Second time staying at the hotel. The hotel is not bad and clean. But the facilities are very old. This time, we were deceived twice by the receptionist. First of all, we checked to see if there was a robot delivering meals. After making sure, we made a reservation. Then we went to check in and asked one more time if there was a robot delivering meals. The waiter said there was. However, after we ordered the meal, the meal was not there for a long time. It turned out that we had to go to another room on the first floor to pick it up😡 It was very inconvenient Second, because we checked in very late, we asked the service to delay check-out until 2 o'clock. When we checked in, the waiter said that we had arranged to delay check-out until 2 o'clock. However, when the check-out date was 12:30, we called him. We asked if we want to renew the lease😡 The service is very poor! It doesn't matter if the facilities are old, but the service must be good.

The shape of the room arranged for check-in is a little different from the photo. The picture shows two rooms on the left and right, and then the design of the suite, but the room you stay in is not the same. But the waiters were very polite overall, and the uncle who tidied the room was also very nice. Fireworks can be seen in the room from 8:00 to 8:30 every night.