Shenzhen Qiushuishanju Grand Hotel

Shenzhen Qiushuishanju Grand Hotel Reviews

Shenzhen Qiushuishanju Grand Hotel

No. 2 Nanyuan Road, Longgang District, Shenzhen, Guangdong, 518123, ChinaView Hotel Details
Shenzhen Qiushuishanju Grand Hotel
Shenzhen Qiushuishanju Grand HotelShenzhen Qiushuishanju Grand HotelShenzhen Qiushuishanju Grand Hotel
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Shenzhen Qiushuishanju Grand Hotel Guest Reviews

4.5/5
Good
430 reviews
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(430)
Positive reviews(406)
Reviews with photos/video(67)
Classy environment(55)
Large rooms(38)
Quiet & comfortable(33)
Friendly front desk staff(32)
Loved the view(12)
Many amenities(11)
Would stay again(9)
Perfect for business trips(6)
Negative reviews(24)
Guest User
Standard Double Room ( Building 2)
Stayed in May 2024
Travel with friends
1 reviews
2.7/5
Posted on Jun 10, 2024
I learnt that the hotel is equipped with swimming pool and fitness room, but no prior notice was made for the unavailability of both when checking in. The fridge was just a decoration, no function at all. Not even a tea bag was provided in our room. I was forced to wake up at 7 AM while a construction site applying their machine. Shuttle bus was not a standard service, when hotel is a bit far from the nearest subway, that means we can only rely on taxi.
Response from Property: We are sorry to hear that your experience at our hotel did not meet your expectations. We strive to provide all of our guests with a positive and enjoyable stay, and we regret that we fell short in your case. We take all guestfeedback seriously and we will use your comments to improve our services and facilities. We hope that you will consider giving us another chance in the future,Thank you !
kittyw
Family Suite
Stayed in May 2024
Travel with friends
3 reviews
3.7/5
Posted on Jul 1, 2024
Ok for short trip
Response from Property: We are sorry to hear that your experience at our hotel did not meet your expectations. We strive to provide all of our guests with a positive and enjoyable stay, and we regret that we fell short in your case. We take all guestfeedback seriously and we will use your comments to improve our services and facilities. We hope that you will consider giving us another chance in the future,
Guest User
Standard Twin Room (Building 2)
Stayed in Jul 2023
Family
6 reviews
3.5/5
Posted on Aug 6, 2023
Overall good experience. Next to water park
Response from Property: Thank you for trusting and choosing Shenzhen Qiushui Mountain Residence Hotel, Qiushui Mountain Residence Hotel and oxygen-rich water Qiushui mountain scenery area, playground perfect combination, beautiful environment, quiet and comfortable rooms, look forward to your return to meet us again, I wish you a happy life and all the best!
Guest User
Superior King Room
Stayed in Aug 2022
Couples
1 reviews
5.0/5
Outstanding
Posted on Sep 27, 2022
Yet another enjoyable, relaxing stay at this spacious but quiet hotel. There was a large wedding ceremony underway this time, but the facility is so large, that there was no noise or disruption at all. There's an outdoor 2nd floor patio that was in use for the ceremony; too bad that it isn't normally available to guests, as it would be a pleasant place to relax with beverages and snacks. Overall continue to recommend this place for a quick escape for SZ locals.
Response from Property: Dear guest, Thank you for your trust and choose shenzhen QiuShuiShan house hotel, thank you for your hospitality and environment recognition, very happy to see you spent a happy time in here, we will make persistent efforts to do better, adhere to provide every guest feel at home in experience, your precious opinion we will timely feedback to relevant department, I look forward to your coming back with us together, I wish you all the best.
Guest User
Superior King Room
Stayed in Aug 2022
Couples
1 reviews
5.0/5
Outstanding
Posted on Sep 20, 2022
Very thoughtful surprise provided by manager Andy and the staff on the occasion of my birthday. Love the personal service here. Always a quiet, relaxing visit - only a short hop from busy downtown sections of Shenzhen.
Response from Property: Dear guest, Thanks for you choosed staying to the hotel on your birthday , appreciated you warm comments and shared your experience in our hotel, We are looking forward to meet you next time.
Guest User
Superior King Room
Stayed in Aug 2022
Couples
1 reviews
5.0/5
Outstanding
Posted on Sep 11, 2022
Great place to spend mid-autumn festival - it's oa bit cooler up on the mountainside. Hotel was fairly well booked, but there is so much space there, you couldn't tell; quiet and relaxing as always. Room was very clean, everything functioned well. Make sure to have dim sum on 2nd floor if you stay - quite delicious.
Response from Property: Dear guest, Thanks for you choosed the hotel to spend mid-autumn festival for vacation , appreciated you warm comments after your checked out every time. We are looking forward to meet you next week.
Guest User
Superior King Room
Stayed in Jul 2022
Couples
9 reviews
5.0/5
Outstanding
Posted on Aug 29, 2022
Another relaxing visit at what has become my favorite relax/get-away hotel in Shenzhen. As I've written several times in the past, I visit every week or two in order to get away from the hectic activity of the CBDs in SZ; this hotel is nearby the city centers but seems far away, as you go up the side of the mountain, things seem to quickly calm down and quiet down. Beautiful facilities, quality restaurants, and manager Andy always makes sure every stay goes smoothly. Looking forward to returning again next week.
Response from Property: Dear guest, Thanks for you choosed the hotel to have weekly for a vacation, appreciated you warm comments after your checked out every time. We are truly excited to learn of your encouraging comments and we will take this as a great opportunity to further improve our service. We are looking forward to meet you next time .
mark
Superior King Room
Stayed in Jul 2022
Couples
4 reviews
5.0/5
Outstanding
Posted on Aug 12, 2022
I stay at this hotel almost weekly for a mini-vacation. It's a great location, halfway up one of Shenzhen's mountains, a very quiet and relaxing location, with pleasant mountain views, and is a great escape from the busy business districts of Luohu and Futian. The hotel is very grand, large public spaces, well appointed rooms. The manager Andy is very service-oriented and makes sure all needs are taken care of. Great hotel value for the money!!
Response from Property: Dear guest, Thanks for you choosed the hotel to have weekly for a vacation, appreciated you warm comments after your checked out every time. We are truly excited to learn of your encouraging comments and we will take this as a great opportunity to further improve our service. We are looking forward to meet you next time .
Guest User
Superior King Room
Stayed in Nov 2023
Family
3 reviews
4.5/5
Great
Posted on Dec 28, 2023
Very good
Response from Property: 感謝您信任並選擇深圳求水山居酒店,感謝您對酒店服務和環境的認可,很開心看到您在這裏度過了一段滿意的時光,我們會再接再厲不斷做的更好,堅持為每一位賓客提供賓至如歸的入住體驗,期待您下次光臨。
Meishenglong
Standard Twin Room (Building 2)
Stayed in Jan 2024
Family
25 reviews
5.0/5
Outstanding
Posted on Feb 11, 2024
The service is very good and the hospitality is like home
Original TextTranslated by Google
Response from Property: Thank you for your trust and choice of Qiushui Shanju Hotel Shenzhen. Thank you for your recognition of the hotel. I am very happy to see that you have spent a satisfying time here. We will continue to work hard to do better and insist on providing every guest with a home-like experience. We look forward to seeing you come back to meet us again. I wish you a happy life and everything goes well!
Guangzhouzhongjiangxiaojinli
Standard Twin Room (Building 2)
Stayed in Sep 2023
Family
26 reviews
3.7/5
Posted on Oct 4, 2023
The room is quite large, and the dry and wet separation is also well done. The sliding door is a classic small corridor in the guest room, and the lens is a floor-to-ceiling window. The view from here is the gym and the public swimming pool. This is the room in the main building. You can also see the cableway of Qiushui Mountain from the side of the main building. The scenery outside is pretty good, but looking at this side of Building 2, there will be a little less sunlight. The bed in the middle is also a standard guest room style, with a dining table, a reception table, and a small TV. The electronic digital control here is still at the previous level, the degree of automation is not particularly high, and the light button in the room here is hidden in front of the pillow, which is a bit inconvenient to use. In terms of the bathroom, the dry and wet separation is pretty good, and the bathtub is in a relatively good position here, and there can be a sliding door, so you can see the bathtub in the guest room, and children playing in the bathtub can also be seen in the guest room. The bathroom space is quite spacious, and the items used are disposable, so this is not bad. The curtains have good light blocking properties, which is very conducive to sleep. The guest rooms are also of a certain standard. The gym is open only in the afternoon, which is not very user-friendly...
Original TextTranslated by Google
6/19
Response from Property: Thank you for your trust and choice of Shenzhen Qiushui Shanju Hotel. Your valuable opinions are the driving force for our continuous improvement. The hotel will continue to update its facilities and equipment, and insist on providing every guest with a home-like experience. We look forward to your next visit.
Guest User
Superior King Room
Stayed in Nov 2023
Solo travellers
7 reviews
5.0/5
Outstanding
Posted on Dec 27, 2023
The room was nice and I stayed there for one more day
Original TextTranslated by Google
Response from Property: Thank you for your trust and choice of Shenzhen Qiushuishanju Hotel and your appreciation of the hotel facilities, services and environment. Qiushuishanju Hotel is perfectly integrated with Qiushuishan Scenic Area and amusement park, which are rich in oxygen ions. The environment is beautiful and the rooms are quiet and comfortable. We look forward to your return to meet us again. Thank you again for your 5-point praise!
Guest User
Standard Twin Room (Building 2)
Stayed in Aug 2023
Family
3 reviews
5.0/5
Outstanding
Posted on Oct 1, 2023
Overall very satisfied, thanks to the front desk guy for upgrading our room for free, the room is large, spacious and bright, downstairs is the park, there are mobile games, dinosaur valley, and you can check out at 1 o'clock, so we can have fun
Original TextTranslated by Google
Response from Property: Thank you for your trust and choice of Qiushui Shanju Hotel Shenzhen. Thank you for your recognition of the hotel environment and services. I am very happy to see that you have spent a satisfying time here. We will continue to work hard to do better and insist on providing every guest with a home-like stay experience. We look forward to your visit again!
Guest User
Standard Double Room ( Building 2)
Stayed in Feb 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Mar 24, 2024
The room is very big, sanitary facilities are good, but the furniture is a bit old after being renovated for a long time. The location is good, you can climb Qiushui Mountain when you go out, and there is a lively city life not far away, where you can eat local snacks and go shopping.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Yishuyijianjiangbuqing
Standard Double Room ( Building 2)
Stayed in Aug 2023
Travel with friends
35 reviews
4.7/5
Amazing
Posted on Sep 16, 2023
I went to Shenzhen to visit a friend. After reading the reviews on Ctrip, I chose this hotel opposite my friend's community. The hotel is right in the park, and the environment is impeccable. The front desk also helped us upgrade to a king-size bed room in the main building. We were amazed as soon as we entered the room. The swimming pool, hills, and green shade outside the window... are intoxicating. The huge and well-organized room, huge single bed... The huge bathroom has a bathtub and shower room, and the shower room does not leak. It's really luxurious to live alone! The bedding, mattress, and sanitary ware are all very clean, and the shampoo, conditioner, shower gel, and skin cream all smell good like green tea. The hot water is fast and sufficient, and the drainage is also very smooth. The wifi is fast, the room is soundproof, and the air conditioning is especially powerful! I had a dreamless night until dawn. The breakfast is on the third floor, with a rich variety, and there are also noodles, noodles, beef balls, and fish balls on hand, which can be freely matched and taste great. The front desk and room service staff are very polite. In short, this stay was a pleasant experience.
Original TextTranslated by Google
Response from Property: Thank you for your trust and choice of Qiushui Shanju Hotel Shenzhen. Thank you for your recognition of the hotel services. I am very happy to see that you have spent a satisfying time here. We will continue to work hard to do better and insist on providing every guest with a home-like experience. We look forward to seeing you come back to meet us again and wish you all the best.