Floor 6, Dongmen Old Street Plaza, No. 123 East Shennan Road, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
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Shenzhen Kuye Future Hotel Guest Reviews
4.1/5
1058 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.2
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All reviews(1058)
Positive reviews(981)
Reviews with photos/video(240)
Great value for money(44)
Friendly front desk staff(43)
Easy to get around(42)
Convenient for shopping(29)
Close to metro(19)
Perfect for business trips(6)
Stayed multiple times(3)
Negative reviews(77)
Long Tripcation
Mini Standard Room - Single Occupancy (No window)
Stayed in Apr 2024
Solo travellers
23 reviews
4.0/5
Very Good
Posted on Jun 13, 2024
New hotel at there, more shopping mall, restaurants & coffee shop to choose near there too.
Response from Property: Dear guest, thank you for your review of the hotel! The hotel is designed in a mini capsule style, and the room size is small. But it has independent air conditioning and independent toilet. Although it is small, it is fully equipped. , our hotel is located on Dongmen Pedestrian Street, with convenient transportation and surrounded by commercial streets and mid-to-high-end shopping malls. The hotel also prepares a standard business hotel (Luxingjia Boutique Hotel) for guests, with a variety of room types. You can experience it when you come back again.
Joker
Mini Standard Room - Single Occupancy (No window)
Stayed in Jun 2024
Solo travellers
6 reviews
2.5/5
Posted on Sep 18, 2024
Small room and feel not very clean, cigarettes smell in the room
Response from Property: 尊敬的賓客,感謝您對酒店的評價與關注!酒店是迷你膠囊設計風格,在預訂平台上有明確標註各個房型的房間面積大小、有無窗,我們酒店房間雖小但有獨立空調、獨立洗手間,雖小但五臟俱全 祝您工作順利!
~ Elvin Элвин daming
Mini Standard Room - Single Occupancy (No window)
Stayed in Nov 2023
Business travellers
9 reviews
5.0/5
Outstanding
Posted on Dec 3, 2023
For me this is the best budget hotel in Dongmen. As a seasoned traveller I vote with my feet and come back to this hotel everytime even when I was far away from the hotel and have to hail a taxi.
The no-nonsense but attractive lady with the ponytail at the reception is always very helpful and considerate.
The room and beddings are clean but not very sound-proof. Bottled water is provided even at this competitive price. Since it is in the heart of Dongmen district with eateries lined the streets it is easy to grab a quick bite of any kind 24/7. Good value for money.
Response from Property: Hello, distinguished distinguished guests.thank you very much for your praise of our hotel. We will continue our efforts.Welcome to the next time.
FYS2023
Mini Standard Room - Single Occupancy (No window)
Stayed in Jan 2024
Solo travellers
74 reviews
3.5/5
Posted on Mar 1, 2024
Fair price, not bad room, door exit and lift are dirty lol
Response from Property: 親,非常感謝您下榻本酒店,您的滿意是對我們工作最大的支持和信任,我們會再接再厲,不辜負您的點評。也非常感謝您真誠的對我們提出服務質量的不足之處,酒店在積極的做好服務人員的服務意識的培訓期待您的再次光臨!祝萬事勝意。
Guest User
Mini Standard Room - Single Occupancy (No window)
Stayed in Oct 2024
Business travellers
38 reviews
5.0/5
Outstanding
Posted on Nov 3, 2024
Excellent
Response from Property: 尊敬的賓客,感謝您對酒店的點評!酒店是迷你膠囊設計風格,房間面積較小。但有獨立空調、獨立洗手間,雖小但五臟俱全。我們酒店位於東門步行街,交通便利,周邊商業街、中高檔購物商場環繞。期待您下次光臨。
Lingmozhu
Mini Standard Room - Single Occupancy (No window)
Stayed in Nov 2024
Business travellers
7 reviews
5.0/5
Outstanding
Posted on Dec 2, 2024
The overall evaluation of the hotel is quite good, especially Xiaoqian at the front desk who showed a warm and friendly service attitude.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your appreciation of the service of Kuye Future Hotel, which is the greatest affirmation and support for our work. The service essence of Kuye Future Hotel is passed on to every guest. Looking forward to your visit again! We have marked it very clearly on the platform, hope you understand.
Cutie.Jas
Deluxe Mini Room (1 bed)
Stayed in Oct 2024
Couples
53 reviews
5.0/5
Outstanding
Posted on Nov 25, 2024
I haven't stayed in this place for a long time. $200 or so is enough
It's at the east gate. There's something to eat when you get downstairs
But you really remember to advance a deposit of $100, HKD is fine
are refunded at check-out
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your appreciation of the service of Kuye Future Hotel, which is the greatest affirmation and support for our work. The service essence of Kuye Future Hotel is passed on to every guest. Looking forward to your visit again!
Anonymous User
Mini Standard Room - Single Occupancy (No window)
Stayed in Sep 2024
Other
1 reviews
1.2/5
Posted on Nov 1, 2024
Nice location. But health expectations are rising.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your evaluation of our hotel. We have reported your feedback to various departments. We have made rectifications based on your feedback. We hope you can see the changes in our hotel next time you stay. .
Guest User
Mini Standard Room - Single Occupancy (No window)
Stayed in Mar 2024
Solo travellers
2 reviews
2.2/5
Posted on Apr 26, 2024
Facilities: The glass of the bathroom is transparent, speechless! It was very awkward to use the bathroom when staying with friends. There was no hot water for showering, so I could only use cold water.
I booked the room because I saw it had air conditioning when I booked it, but it didn't have air conditioning. It was very hot and I woke up several times at night because of the heat.
Environment: It was stuffy, the light was very dim, it was very depressing, the air was not circulated, it was not fresh, there was a weird smell in the air, it was very smelly
Original TextTranslated by Google
Response from Property: Dear guest, hello, first of all, thank you for choosing our hotel every time you go on a business trip! The room you stay in is a mini standard single room, which is recommended for one person and can accommodate up to 2 people. There is hot water for bathing, and you need to adjust the switch to adjust the temperature yourself. Each room is equipped with fresh air air conditioning for guests to use. There is a panel in the room to operate and adjust the air conditioning mode, temperature, and air volume. There are also two control light panels for guests to adjust by themselves (except the door switch). I hope that every traveler staying in our hotel can ask any staff of the hotel as soon as possible if they encounter any problems. We will actively answer and handle them for you.
Anonymous User
Mini Standard Room - Single Occupancy (No window)
Stayed in Mar 2024
Solo travellers
55 reviews
5.0/5
Outstanding
Posted on Apr 7, 2024
Every time I come to Shenzhen, I will choose to stay here. It is just above the Dongmen Old Street subway station, and it is very convenient to go to Hong Kong. The hotel is very cost-effective, safe and hygienic, and the ladies at the front desk are also very nice!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your appreciation of the service of Kuye Future Hotel, which is the greatest affirmation and support for our work. The essence of the service of Kuye Future Hotel is passed on to every guest. We look forward to your visit again!
Guest User
Superior Mini Room
Stayed in Feb 2024
Solo travellers
7 reviews
5.0/5
Outstanding
Posted on Mar 31, 2024
The hotel is very good. The service from Dai and Xiao Liu at the front desk is warm and thoughtful. The whole process is pleasant and reassuring. The facilities are complete, the beds are clean, and it is very comfortable to sleep.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your evaluation of our hotel and recognition of our staff. Your encouragement is our motivation to move forward. We will continue to work hard to provide the best service. welcome next time!
Zhuluojiyu
Mini Standard Room - Single Occupancy (No window)
Stayed in Feb 2024
Solo travellers
15 reviews
3.5/5
Posted on Apr 7, 2024
Hygiene: OK.
Environment: The room I booked has no window. It's OK for one night.
Service: OK. Someone took us to the room.
Facilities: The lights were broken.
Original TextTranslated by Google
Response from Property: : Dear guest: Hello! Your appreciation for the service of Kuye Future Hotel is the greatest affirmation and support for our work. The red lights in the room are only lit when touched, and the air conditioner is also turned on only when the green light is on. Ha! Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!
Guest User
Mini Standard Room - Single Occupancy (No window)
Stayed in Feb 2024
Business travellers
16 reviews
3.0/5
Posted on Apr 4, 2024
The room is not very soundproof, the toilet is noisy, the front desk clerk is very warm and polite when checking in, but looks unhappy when checking out, very realistic and sophisticated, in short, the hardware is average, the service is average
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your evaluation of our hotel. We have optimized the service you mentioned. In order to make your check-out faster, our hotel is equipped with a 24-hour self-service machine for card insertion and refund. If this makes you feel that we are a little cold, we are deeply sorry for giving you a bad stay experience. Creating a comfortable stay environment for guests has always been the purpose of our hotel.
Guest User
Mini Standard Room (2 beds) (No window)
Stayed in Feb 2024
Couples
3 reviews
1.7/5
Posted on Mar 23, 2024
When I checked into the room, I found that the trash can was not cleaned, the toilet was not clean, and there was a peculiar smell. There are at least 5 or more flies in the room. Moreover, I booked a double bed when I made the reservation on trip.com. As a result, because there were no sufficient rooms, only one remaining room was allocated, without complying with my reservation requirements, and without notifying me in advance.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation of our hotel. We have fed back your feedback to various departments and have made rectifications based on your feedback. We hope you can see the changes in our hotel next time you stay. I wish you a smooth work.
Anonymous User
Mini Standard Room - Single Occupancy (No window)
Stayed in Feb 2024
Solo travellers
17 reviews
5.0/5
Outstanding
Posted on Mar 18, 2024
Good location, Dongmen Old Street, easy to find. The environment is OK, quiet and clean. The service is also good. The front desk confirms the order and assigns the room. You go to the machine to pay the deposit and get the room card. The same is true for check-out. The room is small but well-equipped. Except for the weak mobile phone signal, but the WIFI signal is good, everything else is OK. High cost performance, worth recommending!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!