The Yun Resort Shenzhen Longcheer

Nice place to relax even though the weather was not great for outside activities. I will come back definitely.

Overalls are great, but from the room to the lift is so far away, see if can any improvement.

The rooms are clean, hotel view is nice, staff is friendly. There are not many restaurants or places to go in walking distance. Breakfast is abundant but tastes average

My girlfriend and I stayed here along time ago during the time of COVID in 2021. Back then it was empty with only a few attendees. Now it was bustling and it was packed! I was happy to see that this place was doing well. A popular and great place for families and couples on weekend get away. Shout out to Damon Liu. He took care of my girlfriend and I our entire stay. He even helped me get a cake for my girlfriend since we were there for her birthday celebration! All the staff I interacted with were super nice with incredible service. They even brought us one emergency first aid kit when my girlfriend broke her nail Our room was clean and we were provided with enough amenities for a weekend stay. The dinner buffet and breakfast buffet were top quality. Super good and worth your money and stomach. Overall great stay! If your a foreigner in Shenzhen, come here and ask for Damon Liu. He speaks proper English and he’s a gentleman. 10/10 will go back soon again.

Total disregard for their customers. Was looking forward to a quiet stay however they booked a loud obnoxious “team building” group and positioned them right in front of the units making it impossible to stay there. The management did absolutely nothing about it and then stopped answering our calls to reception. The docile manager just kept saying sorry but had no intention of doing anything. There was no warning and after traveling quite a distance to stay there we were very disappointed in our treatment. There obviously only thinking of their bottom line at the expense of others. Very poor performance, avoid the disappointment, stay somewhere else.

Nice scenery! 180 degree sea view Comfort bed

Service and food are good.

The place is great , I can’t believe

Bad services at the beginning of check-in, the staff spoke too fast, seems just speaking for herself. I had asked a question for 3 times but without answered the correct information to me. For the car park payment, had already scan for free in the front desk, but still cannot drive out smoothly. The staff in the car park exit seems said it is my fault. For the breakfast, it is too crowd even in the weekday. The table is set too close each other, in this COVID-19 period, seems it is not suitable. This hotel served many customer for holding meeting or training in their hotel, it makes many different people live in. At the night, some people drunk and knock my room door several times, it is so annoying. Overall feeling of this hotel is they think the ocean scenery is the selling point, for the others, they have no concern.