Podium of Chengshi Tiandi Plaza, No. 4055, Jiabin Road, Luohu District, Shenzhen, Guangdong 518001, ChinaSee Hotel Details
Choose dates to see available rooms
We Price Match
1 night
Reviews from Real Guests
8.7/10
1554 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location8.7
Amenities8.4
Service8.8
Cleanliness8.8
Filter by:
Sort by:
All reviews(1554)
Positive reviews(1490)
Reviews with photos/video(230)
Friendly front desk staff(167)
Large rooms(165)
Easy to get around(86)
Many amenities(53)
Delicious breakfast(47)
Convenient parking(44)
Would stay again(41)
Close to metro(19)
Negative reviews(64)
Guest User
Superior Queen Room
Date of stay: Apr 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on May 19, 2026
The overall environment is cozy and comfortable, the hygiene is impeccable, and it's quiet without being noisy. The service is attentive and thoughtful, and the transportation is convenient. It's a truly comfortable and pleasant stay, definitely worth recommending.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您百忙之中分享您的好評感謝您對我們酒店服務設施的認可。寶軒酒店位於羅湖商業區,與深圳火車站、國貿地鐵站、大劇院地鐵站和羅湖口岸相距咫尺。期待有機會再次為您服務!
Zhupl
Superior Twin Room
Date of stay: Apr 2026
Business traveller
19 reviews
10/10
Outstanding
Posted on May 19, 2026
The room was clean and well-equipped, and the bedding was comfortable, ensuring a good night's sleep. The location is excellent, making it very convenient for getting around and dining. The front desk staff were warm and attentive, handling check-in and check-out quickly. The room cleaning was thorough, and it offered great value for money. Overall, a fantastic stay, highly recommended!
Original TextTranslated by Google
Response from Property: 開心~您的認可是我們進步的動力!一定不會辜負您對我們的認可!看到您的點評寶兒十分開心,寶兒給到每一位客人鄰里般的服務,讓在外的您感受到家的温暖,寶兒們非常願意和您做貼心朋友,您有需求可以隨時聯繫我們喲。期待您的下次相遇
Anonymous User
Superior Queen Room
Date of stay: Apr 2026
Business traveller
66 reviews
9.0/10
Great
Posted on Jun 3, 2026
Easy to find location, clean room with no strange odors, and comfortable bedding. The front desk staff was quick with check-in, and it offers excellent value for money. Plenty of hot water, a peaceful night's sleep – it's perfect for a short trip.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您百忙之中分享您的好評感謝您對我們酒店服務設施的認可。寶軒酒店位於羅湖商業區,與深圳火車站、國貿地鐵站、大劇院地鐵站和羅湖口岸相距咫尺。期待有機會再次為您服務!
Guest User
Superior Queen Room
Date of stay: Apr 2026
Family
2 reviews
10/10
Outstanding
Posted on May 12, 2026
Facilities: The facilities are clean, which I really appreciate, and the air conditioning works perfectly.
Hygiene: The hygiene is excellent; everything is spotless, making me feel very comfortable.
Environment: It's conveniently located near MixC and Kingglory Plaza, making dining, entertainment, and shopping incredibly easy.
Service: The service is fantastic! Every staff member is kind and friendly. My child absolutely loved it here, especially with the little gifts they received, which made them so happy they kept asking to stay a few more days.
Original TextTranslated by Google
Response from Property: 很高興您選擇我們作為羅湖之行的落腳點,非常感謝您的認可。酒店確實地處城市中心,周邊交通、商圈都較為便利,能為住客提供便捷的出行體驗也是我們的初衷。看到您提到周邊環境的改善,我們也感到很欣慰。期待您下次出行時能再次考慮我們,祝您旅途愉快!
Guest User
Giant Screen Queen Room
Date of stay: Jan 2026
Couple
22 reviews
10/10
Outstanding
Posted on Apr 1, 2026
The space of the hotel is large , including sofa and a working desk. It is quiet and comfortable.
Response from Property: 尊敬的賓客,非常感謝您在入住期間對我們服務的認可。我們一直致力於為每一位客人提供舒適便捷的出行體驗,方便的地理位置與貼心的服務是我們的初心與堅持。期待您下次光臨,我們將繼續以真誠與熱情為您提供温馨的居停之所,祝您旅途愉快!
Guest User
Standard Queen Room
Date of stay: Jan 2026
Family
6 reviews
7.5/10
Posted on Mar 6, 2026
During the Chinese New Year, there were fewer staff members, which led to a stretched team. However, their attitude was very good, and the breakfast, though not extensive, was decent. The location is super convenient, directly opposite MixC, and there's a self-service visa machine nearby, making trips to Hong Kong very easy.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again
Guest User
Superior Twin Room
Date of stay: Jan 2026
Family
7 reviews
8.0/10
Very good
Posted on Feb 8, 2026
["The hotel's location is super convenient, within walking distance to the business district! The room was clean, tidy, and odorless, the bedding was soft and comfortable for a good night's sleep, and the staff were warm, attentive, and always willing to help. Excellent value for money, I'll definitely choose this place again next time I visit!","Fantastic stay! The decor is simple yet stylish, facilities are complete and new, and the cleanliness details are impeccable. The breakfast spread was rich and delicious, and the front desk service was efficient and thoughtful. Overall, an excellent experience, highly recommended!","Incredible value for money! The room was spacious and bright, with good ventilation and excellent soundproofing for a very quiet stay. The staff were professional and friendly, and check-in and check-out were quick. A perfect experience, definitely worth a second visit!"]
Original TextTranslated by Google
Response from Property: Thank you for your kind review and support! We are delighted to see your thoughtful feedback. Your affirmation is our greatest motivation and makes our efforts even more meaningful. We will continue to improve our service quality, and Baoxuan Hotel looks forward to welcoming you again!
DHKT
Superior Queen Room
Date of stay: Nov 2025
Solo traveller
11 reviews
8.0/10
Very good
Posted on Dec 29, 2025
The location is convenient, walking distance to MRX shopping mall, but free laundry and the breakfast in the package are my reason to stay. The only problem is a construction site where my room is facing, not too noisy but is a nuisance in sight!
6/12
Response from Property: 尊敬的賓客,感謝您百忙之中分享您的好評感謝您對我們酒店服務設施的認可。寶軒酒店位於羅湖商業區,與深圳火車站、國貿地鐵站、大劇院地鐵站和羅湖口岸相距咫尺。期待有機會再次為您服務!
Guest User
Superior Twin Room
Date of stay: Nov 2025
Travelling with friends
4 reviews
8.0/10
Very good
Posted on Dec 26, 2025
The room was quite spacious, and the front desk service was pretty good. However, the facilities are a bit outdated, and the bathroom glass is a bit too transparent. It was a bit awkward showering with a friend in the room.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for taking the time to share your positive review and for recognizing our hotel's services and facilities. Bao Xuan Hotel is located in the Luohu business district, within easy reach of Shenzhen Railway Station, Guomao Metro Station, Grand Theatre Metro Station, and Luohu Port. We look forward to serving you again!
Guest User
Superior Queen Room
Date of stay: May 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Jun 7, 2026
The hotel's location is excellent, right opposite MixC City. Some rooms have been recently renovated, and the front desk service was quite good. The room hygiene was also decent. Overall, my stay was pleasant, and I'd consider coming back if I get the chance!
Original TextTranslated by Google
Response from Property: We are delighted that your stay was convenient and thank you for your positive feedback. The hotel is conveniently located and surrounded by amenities; it is our honor to provide you with a comfortable stay. We will continue to maintain high standards of service and facility maintenance, and we look forward to your next visit. Have a pleasant trip!
Guest User
Superior Queen Room
Date of stay: Apr 2026
Business traveller
2 reviews
10/10
Outstanding
Posted on May 27, 2026
The hotel boasts an excellent location and overall good service. The surrounding area is currently undergoing renovation and upgrades. For travelers who need to be close to the border crossing, the subway, or the MixC shopping mall in Shenzhen's Luohu district, Shenzhen Baoxuan Hotel is a trustworthy and high-value-for-money option.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you so much for your high praise during your stay. We consistently maintain high standards in room cleaning and facility maintenance, and our front desk team strives to provide efficient and warm service to every guest. Your recognition is a great encouragement to us, and we will continue to refine our attention to detail in the future. We look forward to your next visit, and we will always provide you with a comfortable and reassuring stay with sincerity and professionalism. Have a pleasant journey!
Guest User
Superior Queen Room
Date of stay: Apr 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on May 27, 2026
The hotel's location is excellent, with convenient access to MixC and Guomao just outside. The front desk staff are warm and attentive, making you feel right at home. The hotel is currently undergoing renovations, so there was some noise during the day, but it didn't affect my overall stay!
Original TextTranslated by Google
Response from Property: 感謝您的認可與分享,能讓您住得滿意我們很開心。客房的細緻打掃與設施的日常維護是我們一直堅持的工作,看到您的肯定,也讓我們更有動力繼續努力。期待您再次光臨,祝您旅途愉快!
Guest User
Superior Queen Room
Date of stay: Apr 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on May 27, 2026
The hotel's location is excellent, and transportation is incredibly convenient. The professionalism and service attitude of the staff are truly impressive.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您在入住期間給予的高度肯定。我們始終堅持以高標準做好客房清潔與設施維護,前台團隊也一直努力為每一位客人提供高效、熱情的服務。看到您的認可,讓我們備受鼓舞,未來也會繼續在細節上精益求精。期待您再次光臨,我們將始終以真誠與專業為您提供舒適安心的入住體驗。祝旅途愉快!
Yangliuniu
Standard Twin Room
Date of stay: Oct 2025
Family
13 reviews
10/10
Outstanding
Posted on Nov 15, 2025
Location: The hotel is located directly opposite MixC Phase 2 in Luohu, making it incredibly convenient with subway and bus stops nearby.
Cleanliness: Spotless, tidy, and bright.
Facilities: The bed was extremely comfortable, and the water temperature was perfect.
Service: The breakfast was rich and varied, and both the front desk and restaurant staff were warm and attentive. The hotel even has a tea room, which is fantastic for meeting friends!
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for taking the time to share your positive review and for recognizing our hotel's services and facilities. Bao Xuan Hotel is located in the Luohu business district, within easy reach of Shenzhen Railway Station, Guomao Metro Station, Grand Theatre Metro Station, and Luohu Port. We look forward to serving you again!
Ali from OC California
Standard Queen Room
Date of stay: Apr 2026
Solo traveller
32 reviews
4.5/10
Posted on May 27, 2026
My second time staying here, the first time i had a great stay with none of the issues that came up on my second stay only 4 months latter.
here are what i experieanced on my second stay:
1- i was put in a room facing a major construction sight which starts at 7 am and ends at 11 pm ( yeap no kidding)
2-i requested to be moved and was refused because the hotel was fully booked. Next morning i asked the cleaner if the hotel is fully booked and she said not even close!
3-the carpet was not just dirty but actually filthy
4-the room had a smoke odor so i opened the window all night and was bitten by many many mosquitos.
i will never stay here again and you will be wise to avoid it too.
Response from Property: 親愛的貴賓:您好!我們非常遺憾您在入住期間遇到這樣的問題,我們會認真對待,關於您提出的房間朝向工地偶有噪音,我們酒店附近有工地,剛好您入住期間是五一國際勞動節,酒店是滿房的,沒有及時幫您處理好。對於您提成的酒店其他方面的問題,我們酒店也會對房間的衞生,異味以及查房都會做進一步的培訓,提升,希望您也看到我們的改進和進步,請貴賓聯繫我們前台,24小時為您服務!期待您的來電。