JI Hotel Shenzhen Yantian Road Subway Station Hotel

Facilities: Excellent, with a gym, restaurant, and laundry room available for washing and quick drying. Cleanliness: Very clean, no dust inside, and housekeeping was prompt. Environment: The neighborhood is relatively quiet, with dining options nearby. It's also very close to the subway station, making it incredibly convenient for getting around. Service: Great, very patient.

This is a brand-new hotel with a spacious and bright lobby. The rooms are elegantly decorated in soft colors, creating a warm and comfortable atmosphere. The shower in the bathroom has strong, fine water pressure. It's conveniently located for sightseeing and dining, and there's free parking available.

Extremely terrible stay. The hotel's soundproofing is awful; I could hear the KTV downstairs all too clearly, and even guests walking by. The biggest issue, though, was the incredibly loud drainage system; every time someone flushed or used water, it sounded like a roaring river. I barely slept a wink. This is by far the worst Ji Hotel I've ever stayed in, no contest! Too bad I can't upload videos, but I did show it to the front desk.

The environment is good and transportation is convenient. The facilities are okay, but there's no closet. They said it's a new design. The service was good during my stay. I'd come again next time.

Chaotic management, the manager is seriously derelict in their duties. I suggest replacing the manager. On December 18th, when I went for breakfast, the receptionist on the 6th floor swiped my card and said I had no breakfast. I'd already been staying for a week, and then the restaurant staff coldly and indifferently told me to go downstairs and ask the front desk. Is this what you call enthusiastic service? Couldn't they use an intercom to call the front desk to verify? It made me feel like I was begging for food, pleading with your Hanting Hotel, Yantian Road Branch? Then, in the afternoon when I was checking out, the front desk pretended that the system was down. In my opinion, your internal management is broken. It's the manager's fault for not training staff and severely condoning bad habits among employees, letting them become the norm. They only care about appearances, seriously damaging the reputation of the whole Hanting Hotel and Huazhu Group. There was no apology for their internal management issues, which points to serious dereliction of duty from the manager above. How are employees internally trained? This is also a result of inadequate oversight from Huazhu Group. I will no longer tolerate behavior that is detrimental to the image of Huazhu Group. I'll be waiting to see your rectification!