Qianbai Hotel (Shenzhen Huaqiang North Subway Station Branch) Guest Reviews
4.5/5
Good
87 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(87)
Positive reviews(86)
Reviews with photos/video(19)
Awesome rooms(35)
Awesome amenities(21)
Large rooms(19)
Easy to get around(13)
Close to metro(11)
Classy environment(9)
Convenient for shopping(9)
Many amenities(8)
Negative reviews(1)
Anders Neo
Premium 2-bed Room
Stayed in Sep 2024
Family
2 reviews
3.7/5
Posted on Sep 29, 2024
Location is excellent. Amenities in the toilet is lacking. No shelf inside the shower area. Shampoo and shower gel can only be placed on the floor. This room is for large family but there is only a movable hanging rack. No wardrobe installed.
Initially owner is accommodating. But on my last day, owner did not respond to my request of housekeeping services. Kind of making this stay not that attractive.
Nonetheless, location is really good and the washing machine and the av projector are positives.
Response from Property: :Thank you for your affirmation. We have always put the satisfaction of every guest in our hotel first and pursue excellent quality. You are welcome to consult us if you have any questions. We will do our best to help you solve them and look forward to your next stay.
Tan93
Premium 2-bed Room
Stayed in Jun 2024
Family
23 reviews
5.0/5
Outstanding
Posted on Jun 16, 2024
Great location! Walking distance to the walking street of huaqiangbei. Many good food around. I walked down the street and had the crispy pork belly soup that was soo soo good
Response from Property: :Thank you for your affirmation. We have always put the satisfaction of every guest in our hotel first and pursue excellent quality. You are welcome to consult us if you have any questions. We will do our best to help you solve them and look forward to your next stay.
Amninderjit Singh
Boutique Queen Room
Stayed in Jun 2024
Business travellers
16 reviews
5.0/5
Outstanding
Posted on Jun 16, 2024
New property. Very neat and clean. Friendly & cooperative staff, perfect Location
Response from Property: :Thank you for your affirmation. We have always put the satisfaction of every guest in our hotel first and pursue excellent quality. You are welcome to consult us if you have any questions. We will do our best to help you solve them and look forward to your next stay.
MIKDAT
Premium 2-bed Room
Stayed in Oct 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Oct 26, 2024
Excellent location cleanliness room
Response from Property: :感謝您對我們的肯定。一直以來,我們都將每一位入住客人的滿意程度放在第一位,追求卓越的品質,歡迎您有任何問題都來諮詢我們,我們會盡最大努力幫您解決,期待親的下次入住。
SMALL HEAD
Premium 2-bed Room
Stayed in Nov 2024
Travel with friends
3 reviews
4.0/5
Very Good
Posted on Nov 26, 2024
The toilet paper that has not been used is wet, because I wonder if the staff put toilet paper next to the sink before it was dry after cleaning it, causing the toilet paper to get wet? Or caused by poor hygiene? However, when requesting refills, the staff was friendly and customers responded quickly when they had requests. The location is near Exit A of Huaqiang North MTR Station. It should have been a 5-10 minute walk, but the main entrance of the apartment is behind an office, which led to walking around to find it. There is no shelf for shower gel and shampoo in the toilet, which is not very convenient. I often crash when watching TV shows. It's very hidden. The terrace has a beautiful view and is very comfortable. The bed was soft but comfortable to sleep on. There are many restaurants around the hotel, which is very convenient.
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Tiger
Boutique Queen Room
Stayed in Oct 2024
Travel with friends
6 reviews
3.5/5
Posted on Oct 30, 2024
1. The hygienic condition of the room is not as clean as stated, and there are some stains on the floor and bathroom.
2. Trip.com shows that the customer service hours of the apartment are 24 hours a day, from 9 a.m. to 3 a.m. today. I contacted the customer service via WeChat at about 12 p.m. to inquire about the video in the room, which played for 5 seconds and listened for 5 seconds without stopping. I couldn't see the repeat, and there was no response at all. The apartment's customer service WeChat only responded the next day because I fell asleep, so there was no response, and the response said that there was nothing I could do. Do I need to handle this situation myself? The free video service in the room is an included service and cannot be enjoyed at all
3. The air conditioner in the room drips very seriously. I told the customer service that when this happens, I will temporarily put a towel on the ground to absorb water. When the customer service comes to replenish the necessary supplies, I thought they would deal with it, but they looked at it. No response at all, no solution provided
This greatly affects the mood of this trip
4. I made a reservation to check out at 2 pm on the day of check-out. At 12 noon, the customer service messaged me on WeChat and asked me if I wanted to stay one more night. I said I didn’t just check out at 2 pm. I sent a picture. I showed them my reservation time and they seemed completely unaware.
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Bruay
Premium 2-bed Room
Stayed in Oct 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Oct 29, 2024
Very good location, clean and new room. If you haven't contacted the accommodation yet, you should contact them first. Because it's an apartment, enter through the apartment side of the building. We didn't contact the accommodation before, so we were a little confused. Luckily, my friend could speak Chinese, so it wasn't difficult to talk on the phone. There should be WeChat to contact the owner of the accommodation. The bathroom has a good separation of wet and dry zones, but there is no doormat, making the bathroom wet as usual. The air conditioner in the room is quite slow to cool down, but overall, it's very good value for money.
Original TextTranslated by Google
Response from Property: :Thank you for your recognition of us. We have always put the satisfaction of every guest first and pursue excellent quality. You are welcome to consult us if you have any questions. We will do our best to help you solve it. We look forward to your next stay. .
高比比
Premium 2-bed Room
Stayed in Oct 2024
Travel with friends
17 reviews
4.0/5
Very Good
Posted on Oct 12, 2024
Check-in was smooth and fast, the room was large and very clean. It's just that the location is relatively remote and inaccessible, and the surrounding environment is dark and chaotic (there are more homeless people). There is no problem if you are accompanied by a man, but only women should be careful.
Original TextTranslated by Google
Response from Property: :感謝您對我們的肯定。一直以來,我們都將每一位入住客人的滿意程度放在第一位,追求卓越的品質,歡迎您有任何問題都來諮詢我們,我們會盡最大努力幫您解決,期待親的下次入住。
jasi-sheng
Premium 2-bed Room
Stayed in Sep 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Sep 8, 2024
For those who want to stay in Huaqiangbei, the location is really great. As long as you know how to walk, Exit B is only 2 minutes away, making it very convenient to go anywhere. There are also many choices for food nearby, making it difficult to make a choice.
Next is the room, which is clean and bright, the bathroom has a large amount of water, and the hot water temperature is sufficient. The washing machine on the balcony is easy to operate and also has a clothes drying rack, which is very friendly to traveling families.
The host is polite and enthusiastic, responsive to all requests, and can quickly respond to guests' needs, making them feel at ease and enjoying their trip.
Next time I come back to Huaqiangbei, I will choose here again.
Original TextTranslated by Google
Response from Property: :Thank you for your recognition of us. We have always put the satisfaction of every guest first and pursue excellent quality. You are welcome to consult us if you have any questions. We will do our best to help you solve it. We look forward to your next stay. .
Yukisha
Premium 2-bed Room
Stayed in Aug 2024
Family
32 reviews
3.7/5
Posted on Aug 31, 2024
This apartment is relatively normal in Huaqiang North, but the bed is not too comfortable, and a little sweat smell, I stayed the day nearby someone decorating, a bit noisy other nothing, very comfortable shower, a lot of TV to see 👍🏻 If it's cheaper, the value for money is great
Original TextTranslated by Google
Response from Property: :Thank you for your recognition of us. We have always put the satisfaction of every guest first and pursue excellent quality. You are welcome to consult us if you have any questions. We will do our best to help you solve it. We look forward to your next stay. .
Guest User
Premium 2-bed Room
Stayed in Aug 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Aug 21, 2024
Except for the fact that it's hard to find the apartment, I'm actually quite satisfied!
The room is big, and both the refrigerator and washing machine can be used! It's very close to Huaqiangbei and Fanlou
Original TextTranslated by Google
Response from Property: :Thank you for your recognition of us. We have always put the satisfaction of every guest first and pursue excellent quality. You are welcome to consult us if you have any questions. We will do our best to help you solve it. We look forward to your next stay. .
Wang zi xian long
Boutique Queen Room
Stayed in Aug 2024
Solo travellers
23 reviews
5.0/5
Outstanding
Posted on Aug 15, 2024
Facilities: Very good👍Very new
Environment: Very good👍High floor, great view, very quiet
Sanitation: Very good👍Very clean, there is an aunt to clean every day
Service: Very good👍
Location: Very good👍In the center of Huaqiang North, it is very convenient for shopping and eating, and it is also close to other central areas, and it is convenient for travel
I will choose to stay here if I have the chance!
Original TextTranslated by Google
Response from Property: :Thank you for your recognition of us. We have always put the satisfaction of every guest first and pursue excellent quality. You are welcome to consult us if you have any questions. We will do our best to help you solve it. We look forward to your next stay. .
Anonymous User
Premium 2-bed Room
Stayed in Aug 2024
Family
16 reviews
4.5/5
Great
Posted on Aug 9, 2024
Second time staying here, the location is convenient, the room is spacious, the air conditioning is cool enough, and the sound insulation is good.
The lighting in the bathroom is insufficient. It would be better to provide conditioner. The water is a bit blocked and needs to be addressed facely. In addition, toilet paper is relatively small, so it would be better to put more as a backup!
Original TextTranslated by Google
Response from Property: :感謝您對我們的肯定。一直以來,我們都將每一位入住客人的滿意程度放在第一位,追求卓越的品質,歡迎您有任何問題都來諮詢我們,我們會盡最大努力幫您解決,期待親的下次入住。
Wang
Boutique Queen Room
Stayed in Jul 2024
Business travellers
11 reviews
4.0/5
Very Good
Posted on Jul 5, 2024
The location is good, near Huaqiangbei Metro Station. The hotel-style apartment needs to be cleaned and the tables and sinks are not cleaned, but the equipment is great, such as a large screen TV and a washing machine.
Original TextTranslated by Google
Response from Property: :Thank you for your affirmation. We have always put the satisfaction of every guest in our hotel first and pursue excellent quality. You are welcome to consult us if you have any questions. We will do our best to help you solve them and look forward to your next stay.
Anonymous User
Boutique Queen Room
Stayed in Jun 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Jun 29, 2024
The room is nice, spacious, bright and clean. It has everything you need, including a washing machine and a refrigerator. It is much more convenient than other hotels. The location is also easy to find. It is right here in Huaqiangbei. The guy at the front desk is also very nice and kind. He can help you with any needs.
Original TextTranslated by Google
Response from Property: :Thank you for your affirmation. We have always put the satisfaction of every guest in our hotel first and pursue excellent quality. You are welcome to consult us if you have any questions. We will do our best to help you solve them and look forward to your next stay.