Qianbai Hotel (Shenzhen Huaqiang North Subway Station Branch)

The location of the hotel is very convenient, close to Huaqiang North Pedestrian Street, AVIC Junshang, etc. The water pressure in the shower is very good, but the hygienic condition is not ideal! There is something protruding from the bed, making it uncomfortable to sleep!

1. The hygienic condition of the room is not as clean as stated, and there are some stains on the floor and bathroom. 2. Trip.com shows that the customer service hours of the apartment are 24 hours a day, from 9 a.m. to 3 a.m. today. I contacted the customer service via WeChat at about 12 p.m. to inquire about the video in the room, which played for 5 seconds and listened for 5 seconds without stopping. I couldn't see the repeat, and there was no response at all. The apartment's customer service WeChat only responded the next day because I fell asleep, so there was no response, and the response said that there was nothing I could do. Do I need to handle this situation myself? The free video service in the room is an included service and cannot be enjoyed at all 3. The air conditioner in the room drips very seriously. I told the customer service that when this happens, I will temporarily put a towel on the ground to absorb water. When the customer service comes to replenish the necessary supplies, I thought they would deal with it, but they looked at it. No response at all, no solution provided This greatly affects the mood of this trip 4. I made a reservation to check out at 2 pm on the day of check-out. At 12 noon, the customer service messaged me on WeChat and asked me if I wanted to stay one more night. I said I didn’t just check out at 2 pm. I sent a picture. I showed them my reservation time and they seemed completely unaware.

Very good location, clean and new room. If you haven't contacted the accommodation yet, you should contact them first. Because it's an apartment, enter through the apartment side of the building. We didn't contact the accommodation before, so we were a little confused. Luckily, my friend could speak Chinese, so it wasn't difficult to talk on the phone. There should be WeChat to contact the owner of the accommodation. The bathroom has a good separation of wet and dry zones, but there is no doormat, making the bathroom wet as usual. The air conditioner in the room is quite slow to cool down, but overall, it's very good value for money.