To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All reviews(811)
Positive reviews(796)
Reviews with photos/video(148)
Classy environment(126)
Friendly front desk staff(71)
Easy to get around(48)
Delicious breakfast(45)
Would stay again(32)
(26)
Nice sea view(24)
Close to beach(14)
Negative reviews(15)
Kok Teong
Queen Bed Room (city-view)
Stayed in Apr 2024
Business travellers
1 reviews
4.7/5
Amazing
Posted on May 6, 2024
very nice hotel in sub urban of Shen Zhen, if you looking for the more relax or leisure part of Shen Zhen you may like it, near to few nice holiday spot. sadly this is a biz trip for me, the reason this hotel was book is due to it is near to company that we will have meeting which is within walking distance, but once touch down in the hotel. you get all the necessity in the hotel, love the bed and room, clean, and easy to move from place to place thanks to it is near to ***** transport. the staff here is friendly and patient. Mall and shops are within walking distance.
Response from Property: Dear guests: Hello, thank you for your comments! The hotel advocates "heart service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and more comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again!
Claude
Twin Bed Room (city-view)
Stayed in Mar 2024
Family
4 reviews
4.7/5
Amazing
Posted on Mar 10, 2024
I was very pleased in the hotel. Clean , spacious and the services was excellent. Although the food menu can do better with foreign style but it was great with Chinese food. Thanks to the front desk and the service team , they helped providing us with everything we needed and more. They even provided us with children amenities when they found we had our child with us. Thank you
Response from Property: Dear guest: Hello! Thank you verymuch for taking the time to share your stay experience. We are very happy and gratified to receive your recognition. In the future, we will continue to provide you with quality service, and hope that Yue Lin Hotel can become the first choice for you and your family and friends to stay, the hotel staff sincerely welcome you to visit again!
Guest User
Twin Bed Room (city-view)
Stayed in Oct 2023
Business travellers
1 reviews
3.0/5
Posted on Oct 2, 2023
Noby at the hotel could speak english… breakfast fast not at all international
Response from Property: Dear customer: Thank you for taking the time to inform us of our shortcomings, so that we can improve. We are willing to grow with your attention and sincerely look forward to your visit again!
ྉྉ 🎀࿆ྉ🎀࿆ཾྉ
Queen Bed Room (city-view)
Stayed in Jan 2024
Business travellers
15 reviews
5.0/5
Outstanding
Posted on Feb 3, 2024
haixing
Guest User
Twin Bed Room (city-view)
Stayed in Oct 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Oct 30, 2024
Good service attitude and timely feedback. The room is clean and tidy, with a view of the sea and a large balcony for viewing. There is an independent restaurant with rich dishes and clean and sanitary.
Original TextTranslated by Google
Lilihong
Deluxe Family Friendly Room (queen Bed)
Stayed in Oct 2024
Family
6 reviews
4.0/5
Very Good
Posted on Oct 5, 2024
The location is quite quiet, very close to the entrance of Wutong Mountain. If you walk, you can walk out of the hotel and walk along the left hand side to the entrance. The entrance of Wutong Mountain is very quiet, very good! The hotel is average, the breakfast is too ordinary. It is good to have a balcony!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Yuelin Hotel. We are sorry for the inconvenience caused to you due to the large number of people dining on the National Day holiday. We will definitely strengthen management, conduct serious research, and improve the variety and service of breakfast. At the same time, we also thank you for your understanding and tolerance. Finally, I wish you and your family a happy National Day! Happiness and health! !
Guest User
Twin Bed Room With Mountain View
Stayed in Jul 2024
Other
7 reviews
5.0/5
Outstanding
Posted on Jul 21, 2024
I went out with my friends on the weekend and chose to stay at Yuelin Hotel among many hotels. The environment around the hotel is very good, quiet, comfortable and fresh air. The front desk service is warm and considerate. The breakfast is also very good, in the form of a buffet, and there are fresh soup noodles and other food. The hotel facilities are complete, and there are cold drinks in the lobby. Yuelin Hotel is backed by Wutong Mountain Scenic Area and faces the seaside plank road. It is a very good place. It is a very good choice to come to Yantian for a trip. Next time I have a chance, I will come to Yantian again and choose to stay at Yuelin Hotel. It is worth recommending/
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Yuelin Hotel. I am glad to see your good comments on the hotel's location, hygiene and service quality. The hotel is adjacent to Yihaicheng Shopping Center, which has everything you need for food, drink, entertainment and cinema. At the same time, the restaurant on the second floor of the hotel provides guests with high-quality catering services. Welcome to visit again and wish you a pleasant journey!
Guest User
Twin Bed Room With Mountain View
Stayed in Jul 2024
Family
18 reviews
4.5/5
Great
Posted on Jul 13, 2024
The location is OK. There are food and drinks around, and it's not far from the Zhongying Street. The room is not big. It's a standard hotel. It's not very convenient, like an old state-owned hotel, which is quite rigid.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying with us and giving us the opportunity to serve you. Your comments and suggestions are our precious treasures. We will continue to work hard to improve our services and hope to meet you again in Yuelin. I wish you a happy life!
Shiny008
Twin Bed Room (city-view)
Stayed in May 2024
Family
19 reviews
5.0/5
Outstanding
Posted on May 19, 2024
The location is very good, right at the foot of Wutong Mountain, suitable as a starting point for hiking. It is also very close to Dameisha, about 20 minutes by car. It is also next to the subway entrance, convenient for travel. The service attitude is good.
The room is in good condition and the bed is very comfortable. There is a balcony with a view of the city and a little bit of the pier and seaside. But there is no table and chair on the balcony, so you can only sit in the room.
The room is actually very small, including the bathroom, it is about 28 square meters, not 45 square meters as shown.
Original TextTranslated by Google
Response from Property: Dear customer: Hello! I am very happy to see your good comments on the hotel's location, sanitary conditions and service quality. Regarding the situation that there are no tables and chairs on the balcony of the room, because the hotel has a unified regulation that no items are placed on the balcony, if you need it, you can contact the front desk in advance, and we can prepare a set of tables and chairs for you in advance. The hotel has a variety of room types for different choices. Your opinions and suggestions will help us continuously improve and maintain a high level of service. We will continue to uphold the service concept of doing things attentively and serving attentively, so that you can feel the warmth of home when staying at Yuelin Hotel. I look forward to your visit again to review our progress!
edward
Queen Bed Room (city-view)
Stayed in May 2024
Business travellers
22 reviews
5.0/5
Outstanding
Posted on May 17, 2024
The first stay was a good experience. The hotel is in a good location, convenient for travel, close to the subway station, with Wutong Mountain behind it and Yantian Seaside Boardwalk facing it. The view is very good, quiet and comfortable. The air is fresh in the morning. There is everything you need for eating, drinking and having fun around the hotel. There are many tourist attractions. I like it as always. The front desk service is good and enthusiastic. The environment is very comfortable and clean. There are a variety of breakfast options, as well as fresh soup noodles. Everything is available. If you want to eat well and stay well, choose Yuelin
Original TextTranslated by Google
Guest User
Queen Bed Room (city-view)
Stayed in May 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on May 16, 2024
The hotel is in a prime location, with convenient transportation, complete facilities and equipment, and a good location. The front desk girl who checked in was very enthusiastic, provided good service, and greeted us with a smile. It was the first time I chose this hotel with my colleagues. The front desk girl was very thoughtful and considerate, and helped arrange a room close to each other on the same floor. The room was clean, spacious and bright, and the lighting was OK. It was very comfortable to stay in. The breakfast was good with many varieties. I personally feel that the cost performance is very high. It is a hotel worth recommending. I will definitely choose this hotel to stay in next time I come on a business trip
Original TextTranslated by Google
Guest User
Twin Bed Room (city-view)
Stayed in May 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on May 13, 2024
The location is great, the room has a wide view, is clean and tidy, has complete facilities, and the front desk lady is very nice!
Original TextTranslated by Google
Guest User
Twin Bed Room (city-view)
Stayed in May 2024
Business travellers
8 reviews
5.0/5
Outstanding
Posted on May 6, 2024
The hotel is located near Exit C of Haishan Subway Station, which is very convenient for travel! It is a 15-minute walk from the harbor pier! The staff are very enthusiastic!
Original TextTranslated by Google
Response from Property: Dear guest: We are glad that you and your family and friends have spent a wonderful holiday in our hotel. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities, please continue to pay attention to us and welcome you to visit again!
Guest User
Executive Suite
Stayed in Oct 2024
Business travellers
10 reviews
5.0/5
Outstanding
Posted on Oct 29, 2024
The room is clean and tidy, the suite is large and has a good view. Sitting on the sofa, eating some midnight snacks, drinking some wine, and looking at the night view, it is very relaxing and comfortable. The service is also very attentive and thoughtful. I forgot to issue an invoice when I left the hotel, and I contacted the front desk and they helped me to carefully issue it. I will stay here again.
Original TextTranslated by Google
Guest User
Special Queen Room
Stayed in Oct 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Oct 20, 2024
Hygiene: The room is very clean and odor-free
Environment: It is close to the coastline and the subway, which is very convenient
Service: The staff is very enthusiastic and the service is good
Facilities: The basic facilities in the room are complete, but the use of WiFi is a little inconvenient and requires mobile phone registration.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!