Grand Mercure Shenzhen Guangming

Facilities: It had everything I needed, but unfortunately the pool was out of service, which wasn't mentioned online. Environment: Pretty standard. There's a Wanda Plaza nearby. It's not my first time staying here. Service: As a Ctrip Black Card member, I still received a room upgrade at this hotel. Hygiene: Standard. Giving full marks because of the front desk service.

We visited the newly opened International Art Museum in Guangming this time, and the Grand Mercure Hotel Guangming that we booked exceeded our expectations! The hotel is brand new and very clean. The location is absolutely unbeatable. It's just a two to three-minute walk from Fenghuangcheng Station on Metro Line 6/13. Plus, it's directly connected to two large shopping malls downstairs – Wanda Plaza and Blue Whale World – making dining incredibly convenient. We originally wanted to book the Forest Treehouse Family Room but it was fully booked. However, our child absolutely loved the Penguin Igloo Family Room we ended up getting. The room has a cute Antarctic igloo theme with penguin elements covering the walls. It comes with a dedicated children's bed and igloo play area, a complete set of kids' toiletries, a mini toilet step stool, and children's bathrobes and slippers – the details are incredibly thoughtful. The space is spacious with fantastic natural light, and the floor-to-ceiling windows offer expansive views. The bathroom, with its separate wet and dry areas, is huge and includes a large bathtub. They even provided complimentary mini-bar drinks, which was a very nice touch! Check-in was also very quick, and they were responsive to our needs. We'll definitely be staying here again on our next visit to Guangming!

The room was spacious and filled with natural light. The service was excellent, and the cleanliness was also good. It's conveniently located next to two shopping malls, and the science museum is also nearby, which my kids really enjoyed.

Choosing this hotel for our family vacation was such a pleasant surprise! The hotel lobby is stunning, and the bougainvillea backdrop wall is perfect for photos. The room was spacious, allowing our child to run around freely. The window-side sofa offered amazing views, with lush greenery that was incredibly soothing. The beds were soft and comfortable, and all the toiletries were well-stocked. The bathroom had a separate wet and dry area, a spacious vanity, and fantastic lighting, making it ideal for makeup. The hotel amenities were also great, featuring a gym and an outdoor swimming pool, perfect for relaxation and keeping the kids entertained. The breakfast had a wide variety of nutritious options, and our child thoroughly enjoyed it. Wanda Plaza is located downstairs, providing a one-stop shop for dining, entertainment, and shopping, making everything super convenient! The hotel also offers a free airport shuttle bus and direct bus services to Hong Kong city, Disneyland, and Hong Kong Airport, taking the stress out of traveling to Hong Kong and Macau or catching a flight. It's definitely our top choice for traveling with kids; we'll be back next time!

I've lost count of how many times I've stayed at Grand Mercure Guangming. Every time I'm in Guangming for work or visiting with family, this is my go-to choice. First, the transportation options are very expat-friendly, with cross-border coaches and a subway station nearby. Second, both the rooms and service are five-star quality; they have large bathtubs, and the bed linen and bathrobes are always spotless. The soundproofing is excellent too, so I always feel very secure and sleep wonderfully. Third, their restaurant is simply outstanding and suits my palate perfectly. The buffet dinner constantly updates its dishes – I've enjoyed seasonal hairy crabs, baby lobsters, and Guizhou beef before. Breakfast always maintains its high standard as well. This time, I tried the roasted duck specialty and the salt-and-pepper mustard prawns at their Gui Ting Chinese Restaurant, both of which were memorable dishes. I won't even consider other hotels for future visits; Grand Mercure is always my top choice, no brainer.

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I used it for a short nap during lunchtime. The soundproofing was a bit poor; I could hear people opening and closing doors in the hallway. Otherwise, no major issues, as my stay was very brief.

Free airport shuttle service. Service: Excellent. I booked a twin room, and the hotel immediately arranged for me to switch to a king-sized bed, which was great.