Crowne Plaza Properties in Shenzhen

This was my first time staying at this hotel for a company event. It's very close to the Luohu Port, and the conference facilities were excellent with great value for money. Wing from the sales department was very professional. I'll definitely choose to stay here again next time! 👍

The hotel boasts amazing views, and the night lights create a fantastic ambiance – it's incredibly pleasant to look out both in the evening and at night. Check-in and check-out were seamless, and the staff were very responsive, so no time was wasted waiting. The gym facilities are top-notch, with new and a wide variety of equipment, making for a great workout experience. Overall, it's clean and quiet, making for a very comfortable stay. I highly recommend it for both travel and accommodation.

This hotel stay was truly impressive. The facilities are well-equipped and well-maintained, with everything in the room in excellent working order. The cleanliness was top-notch; a clean and tidy environment made me feel secure and comfortable. The spacious bathtub allowed for complete relaxation during a soak, and the bed was perfectly soft, ensuring a high-quality sleep. Overall, it offers great value for money and I highly recommend it. I will definitely return given the chance, looking forward to another pleasant stay.

I rarely bother to write reviews, but this stay truly made me feel like I was back in the golden age of five-star hotels from over a decade ago. Every staff member I encountered, from the front desk and concierge to housekeeping and the lobby bar, delivered genuine five-star service – warm, polite, and dedicated, without ever asking for a good review. Allen, who helped me check in, Neil, who assisted with my check-out, and the attentive and responsible concierge, Lin Ziping, all left a lasting impression. It's been years since I've experienced such a service team. The hotel's management must be incredibly professional, dedicated, and competent. When I saw that the hotel's yoga room had been converted into a children's play area, and that the front desk offered complimentary bubble machines, bicycles, and even camping gear, I couldn't help but admire the management's flexibility and thoughtfulness. In an era where everything is driven by maximizing profit, I truly felt a commitment to quality service here. It's incredibly rare to find this level of service today, especially with the general decline in traditional five-star hotel quality. This will definitely be my first choice whenever I visit Shenzhen again.

The environment and decor are good. My only suggestion for improvement is that the doorman at the main entrance should be more professional and responsible. They need to pay attention when cars are parking to prevent 'door dings' from damaging properly parked vehicles. I'm really speechless; my car needs new paint protection film and dent repair because the paint was chipped and indented, and the film was torn.