Anonymous User
October 4, 2023
The Chinese Hotel is really something that people both love and hate. Let me talk about the advantages first. The prices are cheap and the prices are not increased excessively during the National Day holiday. They are really a conscientious business. The room is relatively large, and there is a large open space in the middle, which looks bright and spacious. The lobby provides free drinks, especially "Laoxue", which can't be bought outside, and I drank several bottles. This is why men cling to this store.
The shortcomings are really hard to describe. It is expected that the room facilities are old. It is estimated that the price is only about 200 during normal times, but over 400 during the holidays I think it is still acceptable. I want to talk about the parking issue. There is a three-story underground garage in the hotel. There is also a yard that can park many cars. There are also many parking spaces in front of the hotel. On our first day here, there was a parking attendant at the door who told us that there were no parking spaces. I can understand it. I asked him how to solve it, but he couldn't explain it clearly. This is really disappointing. I traveled hundreds of kilometers to come here and just listen to you. If I usually turn around and leave, but during the festival, it's really no way. I want to say to this parking attendant, your job is not as simple as instructing guests to park. You are to help guests solve parking problems. If there is no parking space, you have to patiently explain and inform the guests of the solution in order to satisfy the guests. I asked him if there is parking nearby. I didn’t know the venue clearly, but I was watching from the other side. I asked him about the charging situation. I didn’t know where the parking spaces were. I didn’t know when the parking spaces were not tight. So what were you doing standing there? It was only a few days later that I discovered that the yard was actually very nice. Parked, and went to the garage to see that there were two parking spaces. The people on the ground didn't know it, and they were convinced. They all had walkie-talkies. What were they doing? Everyone else is okay, but the parking attendant at the entrance of the lobby really needs to improve his emotional intelligence. You are the first face of the hotel! Of course, other service staff, such as the front desk staff, have better attitudes.
One more suggestion. I saw the welcome fruit plate on the first day. The room was cleaned every day, but no fruit was placed. Shouldn’t we welcome guests who are staying again?
Original TextTranslation provided by Google