Quality Inn & Suites New Castle

I was very surprised to receive such a warm and polite welcome from every staff member at this hotel in such a remote location. Whether it was morning or early morning, they always met my needs with friendly smiles and a courteous attitude. The bed and pillows in the room were so comfortable that we slept soundly, allowing us to be full of energy for work the next day. The basic breakfast met our nutritional needs, and coffee was available 24 hours a day. There was a large supermarket nearby with a very complete selection of goods. I will definitely stay here again when I travel here for business; it was a wonderful experience.

Very friendly staff at check in/check out. Good variety of hot breakfast items. Comfortable room. Unfortunately, no elevator.

Breakfast was good. The location of the coffee was awkward. Maybe a better set up for the food and coffee/juice. Room was clean and bed and pillows were comfortable.

Checkin was a breeze! My room when I first entered had kind of a musty smell, but it dissipated quickly by turning on the fan. My TV was broken, but the manager was so sweet and she brought me a new one right away. Breakfast was what I expected and the omelet was really good. My only suggestion would be to get new mattresses, mine wasnt bad but it will need to be updated soon. All in all I could not have asked for a nicer experience. All of the staff were friendly and had a smile.

there is no elevator – that was so surprising! There’s a small workout room which was sufficient, and our room was clean and quiet.

This was the perfect stopover! Met an old Navy buddy that I haven’t seen in 40+ years. Went to a show at the Rite Cathedral which was only a 7 minute drive. Staff was very courteous and even offered up extra breakfast choices. Would recommend and would stay again if the opportunity arises!

Room was very clean. Staff was sweet. Breakfast was great. Didn’t really use laundry and it was pet friendly

Staff was excellent. I was in town for my son’s funeral. I stayed there, as well as 7 of my children and multiple grandchildren. Staff went above and beyond to be of any assistance that I requested.