Home2 Suites by Hilton Shenandoah The Woodlands

Great room, very roomy! Clean and kitchen was well stocked. My only complaint would be the sleeper sofa mattress. Our group stays there every December to enjoy Christmas shopping and family time. The mattress on sleeper sofa has always been very uncomfortable as you can feel the bars through the mattress. The alternative for us is to remove the mattress and place the mattress on the floor. Fingers crossed, new mattress next time.

Extremly disappointed with this stay. Beds sooooooo uncomfortable. They accomadated us with a late checkout however we shouldve stayed at the aloft eight behind them as usaul but we were so didaapointed we had to buy air matresses just to sleep

Location is convenient, friendly staff, close to many restaurants and shopping options.

The hotel premises and rooms were very clean and tidy. The staff was friendly and helpful.

Clean room, stocked kitchen, working facilities, only that the stay was not longer

There was construction around the property and one of the entry areas was closed off. The room was clean but the walls were thin so I could hear all my neighbors when I was trying to sleep. The drawer handle in the bathroom was sharp and I cut my finger. I tried calling the front desk several times for a band aid and no one answered.

Perfect for our stay, clean, quiet, gear location

Best experience ever!! Was a great experience! Felt very welcomed. Love the complementary waters, & apples. Also loved my name on the tv screen when walking in. Very roomy, very cold which we loved. Definitely found our to go hotel for future trips

Staff was slow and not very professional. They barely spoke to you and seemed to just stand around