The check in desk staff are not professional at all, especially a lady called Trisha. I’ve booked the room for me and my friend, and I’ve included my friends’ name as the second guest, but “Trisha” was difficult with my friend, she said that I had to be there present with my ID and all, and I couldn’t. I honestly don’t understand the fuss regarding this, my friend’s name is in the booking as a second guest so none of that was needed. And when my friend asked her to show the policy that stated such thing, she said it wasn’t a written policy!! Honestly so unprofessional I wouldn’t recommend it at all.