Shaoxing Shangyu District 4-star Hotels

I checked out at 2pm on July 10th with room number 1125. On the same day, there was a lady at the front desk to perform the due quality work. I called me for work matters. I was in a bad mood that day. Her attitude was very unfriendly. She also upholds the due quality and tolerance. Communicate with me politely and courteously. I apologize to her for her bad temper that day. Although I don’t know her surname, I will continue to inquire until I find her. My surname is Ding, because she should remember me. I sincerely say sorry to her. The service work is very hard. I admire her for her dedication and quality. I am really ashamed.

The room is quite big, the window is too small, the location is very good, it is close to the place of work, the surrounding food shops, there are many entertainment venues, the nightlife of Shangyu is quite developed, the breakfast is quite satisfactory, and you can eat enough. I was in a hurry when I checked out in the morning. My companion lost a bluetooth headset. The hotel is still very responsible, actively call to verify, thank you very much for the dedicated responsibility of the hotel room staff and the front desk, has arranged for the companion to communicate with the hotel to mail, live in Chunhui Jinke, really rest assured.

The hotel is very new, Self-driving parking is convenient, and the surrounding area should be a villa area. Hardware five-star level. There are not many types of breakfast, similar to Quanji, but the quality is higher than Quanji. The front desk was very polite, and they gave me a gift after check-out The mini bar in the room is free, and there are three cans of drinks. I also gave welcome fruit, which is very good. The smell of aromatherapy in the room is the same as that of Hanting. It is recommended to change it. Refrigerator does not dissipate heat, water drops on the door I sent earplugs and a steam mask, and I slept until five o'clock in the morning and finally realized why I needed earplugs. There was always a sound in the room like a faucet being turned on, and the sound inside the water pipe. At first I thought it was the air conditioner and the draft, but it was still very noisy when it was turned off. This is very inappropriate. If you can bring pets, make sure that the rooms of ordinary guests have not been lived in by pets, otherwise you will feel a little nervous.

Good hotel to stay. The front lady communicates in english very well and helpful too. Clean and neat hotel

Stayed for two nights, the room service on the 1st night was very poor, there was a pack of two cotton swabs in the room, so that four more bags were sent. It took two calls to send it. The duty manager sent it, and he was reluctant. The room service on the 2nd night was also very poor. I asked to send four bottles of water. I didn't send it all night, huh, huh. Waiting for the morning of the 3rd before checking out is even more outrageous! ! ! Ask the front desk for a bag to distribute the luggage. The front desk said that he could provide a laundry bag. I asked for three and was rejected. . I insisted on asking, and the front desk sent me three recycled takeaway bags! ? ! ? I called the front desk again, still refused, at most I was willing to provide two more, I proposed to buy a laundry bag, the front desk reluctantly provided 3. . . The thinking style of the front desk is clear, or the hotel controls the cost at the extreme? ? ? The hotel's hardware facilities and decoration are definitely excellent and satisfying for everyone, but it is a pity that the room service has a bad review.

Atour Hotel is very clean and hygienic, and the rooms are very tidy! The breakfast is varied and delicious! The service attitude is very good, the girl at the front desk even helped us carry our luggage to the car! He also thoughtfully gave us hot water to take away!

The hotel has a good environment, beautiful mountains and rivers, quiet and quiet, very suitable for vacation. The road from the village to the hotel is a one-lane road. If the 2 cars are still full of headaches, pray + luck. What makes people feel out of place is the service... I just want to ask a certain employee, the pride of the whole village is written on the back of the uniform, but the work mood is not high, and his face is full of resentment. Are you unhappy working here, haha. After all, the service of the homestay is not as good as the orthodox hotel training. There are many details. For example, the TV in our room cannot be turned on. When the staff came to help, the guests' shoes were taken off the house, so should the staff take them off? shoe entry? I didn't eat the gifted tomatoes on the first day, and I kept them on the next day. Two tomatoes were moldy on them... I just want to say that the service is from the heart, the service here is really sorry for such a good environment

Let me talk about the advantages first, the environment is very good, the tea trees around the hotel are very comfortable and healing at first glance. The room is also very clean, the whole house is smart and even the hair dryer is from Dyson. Let’s talk about the dissatisfaction. Although I know there will be a lot of people during the May Day trip, it took five hours to arrive at the hotel after leaving Shanghai, and I was already very tired. The homestay steward said on WeChat that he would contact you five minutes before arrival, and he would come out to pick him up. He contacted on WeChat 20 minutes earlier but no one responded. He called the homestay five minutes before arrival, and told me he was very busy before I finished speaking. He hung up when he called me back. We arrived at the B&B with our luggage. The front desk was in a mess. The lobby was full of guests waiting for their rooms. The explanation given by the front desk was that the previous guests had checked out late and the room hadn't been cleaned yet. After waiting for more than half an hour, I will tell you that the registration has been completed for you, and you can go when the room is ready, and then say that you can come to the front desk to register, and you are completely in a state of no idea. The dishes and time are also pre-booked for dinner. I asked the front desk where to eat and told us it was on the second floor. After sitting on the second floor, there was no waiter to come forward to receive it. Later, after we took the initiative to ask, the waiter said that our reservation was not After eating in this restaurant, I changed the place again. When I went to another dining area, the dishes were served very slowly, and the taste was average. There is a bar in the B&B. The business hours are written at 9:00 p.m., but after 8:00 p.m., the door is not open. I asked the housekeeper and said it opened on time at 9:00 p.m., but there was still no one there at 9:00 p.m. The store kept emphasizing that it was busy, very busy, but I really didn't see what was busy. I looked at it at nine o'clock, and there was almost no one outside. Most of the customers were in the room. I really don't understand how busy you are. What, although two glasses of cocktails were sent to the room later, the mood has been completely destroyed. Even when we checked out at the end, we first told us that we had to pay 2566. We said that we had already paid for the room online, and that we had spent 1088. We spent a dinner at the hotel and ordered The dishes are not expensive, and asked to see the bill details, and said that she did not handle it yesterday, and called another waiter to come down to help us. Finally, after we checked it myself, she said that the consumption was 502. After the overall experience, the environment is good, but the service is poor. The hotels are all booked in advance. You know in advance how much traffic there will be during the May Day holiday. Many things should be prepared in advance instead of being busy as an excuse for everything. 2000+ booked room, did not enjoy the service matching the price at all, very disappointed!

The room is relatively dry and quiet, after all, it is a newly opened hotel. The most annoying thing is the hotel's breakfast. When I went to eat at 9 o'clock, there was almost nothing to eat. The hotel did not make up. There were white porridge, eggs, peanuts. The milk was still I asked the waiter to pour two cups! It didn't take long for the waiter to close the stall after 9 o'clock! I am dizzy, I have lived in so many hotels for the first time, I still specially spent more money to book a room with breakfast, it is better to book a cheap room with 100 small breakfast! Absolutely not recommended

The room is very clean and tidy, there are many small designs, traditional and modern simple designs are refreshing. The room is fully equipped, very new, the smart toilet is very good, the bedside Bluetooth stereo is also very good, returning to the core theme, the bed is very comfortable to sleep, and the fatigue is swept away. Very intimate service, with children's slippers and dental appliances. There is also a small drink and free mineral water in the room, like it. The breakfast was good, simple and delicious, the tea restaurant environment was great, and the dining experience was full. Every front desk service is very good and welcoming. It can be said to be meticulous. It's autumn, remind you to pay attention to the temperature difference between morning and evening, and you will come to live if you have the opportunity in the future.