Jinglvlun International Hotel, Shaoguan

Jinglvlun International Hotel, Shaoguan Reviews

Jinglvlun International Hotel, Shaoguan

Near No.251 Provincial Road (Big Forest Hot Spring World, Tanghu Village), Qujiang District, Shaoguan, Guangdong, 512000, ChinaView Hotel Details
Jinglvlun International Hotel, Shaoguan
Jinglvlun International Hotel, ShaoguanJinglvlun International Hotel, ShaoguanJinglvlun International Hotel, Shaoguan
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Jinglvlun International Hotel, Shaoguan Guest Reviews

4.5/5
Good
1326 reviews
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(1326)
Positive reviews(1286)
Reviews with photos/video(431)
Relaxing hot springs(433)
Classy environment(244)
Large rooms(161)
(73)
Perfect for kids(51)
Loved the view(44)
Loved the massages(18)
Tasty dinner(10)
Negative reviews(37)
Guest User
Forest Apartment (2 Beds) (Affiliated Building)
Stayed in Nov 2024
Travel with friends
7 reviews
3.2/5
Posted on Dec 13, 2024
Amenities provided from the hotel were great like free shuttle to the train station, access to the spa baths and areas, breakfast and dinner buffet. Unfortunately the room we were given was a separate building all the way in the back of the resort where their employees live. No option for smoke free rooms on trip.com and per the front desk there were no other rooms available. A cart shuttle service allows transport to and from the room to the main building. Keep in mind this service ends after 12am. Room is older and has a moldy smell. Robes weren’t provided to us in the room to walk around the spa area with. There is a restaurant where you can order takeout but that closes around 11pm. 2 stars because of the free shuttle and access to spa pools.
Response from Property: 尊敬的客人,首先感謝您選擇入住“文化小鎮”,在您入住期間為您帶來的不便我們深感抱歉!關於您説的每一項問題我們都會如實的反饋給各部門以改正、加強服務與操作,再次為您感到歉意!也請您能諒解,期待您的下次光臨,我們定以全新的面貌迎接您!祝您旅途愉快~
Anonymous User
Queen Room
Stayed in Dec 2024
Family
10 reviews
1.8/5
Posted on Jan 11, 2025
The bedsheets in the room were stained, which was not discovered when I checked in, but only when I checked out. I complained to the hotel, and they admitted that they made a mistake. After repeated communication, they were only willing to give me a free hot spring voucher. Considering that the possibility of revisiting this place next time is extremely low, this compensation plan is very unreasonable.
Original TextTranslated by Google
Response from Property: 尊敬的客人,首先感謝您選擇入住“文化小鎮”,在您入住期間為您帶來的不便我們深感抱歉!關於您説的每一項問題我們都會如實的反饋給各部門以改正、加強服務與操作,再次為您感到歉意!也請您能諒解,期待您的下次光臨,我們定以全新的面貌迎接您!祝您旅途愉快~
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Family
2 reviews
3.7/5
Posted on Jan 10, 2025
The room is big, the facilities are a little old, the environment is OK, the attitude of the hot spring staff is very good, the attitude of the hotel staff is average, and the overall details still need to be improved.
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Response from Property: 尊敬的賓客:您好,十分感謝您認可又細心的點評!您的讚許就是我們進步的動力!但是沒能拿到您的全五分好評,不知小鎮有哪些做得不好的地方呢?下次您入住時可聯繫我們的大堂經理,我們希望能得到您的寶貴意見。注重細節,讓服務日臻完美是我們孜孜不倦的追求!小鎮在這等您再次光臨喲!
Anonymous User
Deluxe Twin Room
Stayed in Nov 2024
Travel with friends
3 reviews
4.5/5
Great
Posted on Dec 31, 2024
The service is very good, the hot spring is very comfortable, and the hot spring is worth coming back next time. It's just that the hotel may have been open for a long time, and the guest room bedding and infrastructure need to be upgraded. It feels like the room is big enough, but the layout and facilities are not worthy of the star level.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常高興在此收到您的評價,謝謝您對我們的肯定和支持,我們會繼續保持,以最高標準及優質的服務為您提供五星級的家,希望下次能得到您5分的好評,期待您再次光臨體驗我們的更多的驚喜!
aria aria
Queen Room
Stayed in Nov 2024
Solo travellers
3 reviews
4.2/5
Very Good
Posted on Dec 30, 2024
Facilities: The room looks old, especially the color of the carpet Environment: Overall very good. There are more people on Saturday, but fewer on Sunday and Monday. I didn't see many people in the hot spring area on Monday morning, which was very nice Service: Breakfast is OK, lunch and dinner are not suitable for one person to eat alone, the restaurant does not have many options, and it is good to order some tea and snacks ♨️The hot spring is very clean and there are many outdoor options The service staff are also very considerate
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常高興在此收到您的評價,謝謝您對我們的肯定和支持,我們會繼續保持,以最高標準及優質的服務為您提供五星級的家,希望下次能得到您5分的好評,期待您再次光臨體驗我們的更多的驚喜!
Mitangmao
Queen Room
Stayed in Nov 2024
Travel with friends
16 reviews
3.8/5
Good
Posted on Dec 27, 2024
There is nothing interesting to do near the hotel, and there is nothing to visit in the cultural town. Most of them seem to be deserted. Maybe it's the off-season, but the crowds are cleverly staggered, so you can enjoy a quiet hot spring bath in the outdoor hot spring area. It costs ¥200 a night to upgrade to a hothouse, which is worth it. This hotel is pretty good just for fun. There are several farm dishes nearby, and those who don’t want to walk can eat in the hotel restaurant.
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6/7
Response from Property: 尊敬的客人,首先感謝您選擇入住“文化小鎮”,在您入住期間為您帶來的不便我們深感抱歉!關於您説的每一項問題我們都會如實的反饋給各部門以改正、加強服務與操作,再次為您感到歉意!也請您能諒解,期待您的下次光臨,我們定以全新的面貌迎接您!祝您旅途愉快~
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Travel with friends
5 reviews
5.0/5
Outstanding
Posted on Dec 6, 2024
The room is super big, clean and comfortable Service: The service is also very considerate Facilities: Complete equipment Hygiene: The environment is very comfortable The buffet breakfast is really rich and has everything you need. The hotel is really big. You can see that the owner is very attentive to the management. The hot spring is really clean and comfortable. The hot spring water is changed every day. The skin is tender and smooth after the hot spring.
Original TextTranslated by Google
6/11
Response from Property: 尊敬的客人,您好!非常感謝您選擇下榻“文化小鎮”,您的開心滿意是我們“文化小鎮”無限的榮幸,我們會繼續努力向前,為您提供更優質的服務,經律論全體人祝您生活愉快!
Anonymous User
Deluxe Twin Room
Stayed in Nov 2024
Couples
6 reviews
3.6/5
Posted on Dec 18, 2024
[Bad review experience] Shaoguan Jinglun Hot Spring Hotel: The accommodation experience is 799 yuan a night, which is generally not ideal. Although the quality of the hot springs is acceptable, other problems have seriously affected the overall stay experience. First of all, we encountered inconvenience during the booking process. The hotel obviously showed that there were available rooms, but when using Ctrip coupons, it was impossible to make a reservation, which caused a lot of trouble in the travel plan. The issue of go-kart experience coupons is also dissatisfying. The package is clearly marked with one per person, but the front desk only provides one, and the attitude is tough during the explanation process. It is not until the package details are shown that the package is reluctantly accepted. This way of handling undoubtedly makes people feel uncomfortable. Customers feel slighted. In addition, the quality of the accompanying scenic spots is indeed unsatisfactory. Not only is it unattractive, but the environment looks a bit shabby. In addition, the hotel is undergoing renovation and expansion projects, which gives people a rushed and unfinished feeling. It can only be said that it is not here. Just a breath of fresh air. To make matters worse, there are obvious flaws in the room design - the larger the room number, the farther away from the hot springs, especially the rooms above 40. It takes at least ten minutes to walk from the room to the hot spring area, which is not suitable for guests who want to enjoy convenient hot spring services. It's quite a challenge. The last thing I have to mention is the attitude of the front desk staff. They showed an extremely impatient and arrogant attitude, ignored the guests' inquiries, and even gave people a condescending feeling. At the same time, a large number of tour groups gathered in the hotel, making the public areas crowded and noisy, affecting the atmosphere of a private vacation. Although the service of the hot spring itself is good, because it is open to the public, there are many tourists on weekends, and the tranquility and privacy are lost. Additional room charges are required on Fridays and Saturdays, further reducing the price/performance ratio. To sum up, this accommodation experience was far below expectations. Except for the hot springs, there are many areas that need improvement. It is hoped that the hotel management can pay attention to these issues and make corresponding adjustments to improve service quality to better meet the needs of customers.
Original TextTranslated by Google
Response from Property: Hello, dear guest! Thank you for choosing to stay in the town and sharing your stay experience so sincerely! Your affirmation is our motivation to move forward! We will make improvements from the customer's perspective. We will attach great importance to every opinion you have, and we will feed back the issues you raise to the relevant departments and make rectifications! We look forward to your visit again and we will bring you a better stay experience! The town here wishes you a happy life!
Guest User
Colorful Dream Ocean Room
Stayed in Oct 2024
Family
3 reviews
5.0/5
Outstanding
Posted on Dec 3, 2024
Thumbs up to Manager Yao Ling of the guest room 👍The service is warm and considerate. We encountered a small problem during the stay, which was solved quickly. Her sincerity and enthusiasm touched us. The enthusiastic service reflects the social concept and service attitude of hotel management. I will come again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您入住“文化小鎮”並在此分享了您入住體驗。看到您的滿分點評我們感到很開心,我們一直秉承為賓客提供五星級舒適的居住環境,謝謝您對我們酒店的肯定和認可,我們會在您的鼓勵下繼續努力,期待您下次光臨!順祝生活愉快,工作順利!
Guest User
Deluxe Hot Spring Room
Stayed in Sep 2024
Family
30 reviews
5.0/5
Outstanding
Posted on Oct 20, 2024
The hotel is located in a remote area, the air is good, the rooms are large and comfortable, there are many public hot spring pools, which are very unique, the slate beds are very unique and divided into several types, and the hotel also has some major check-in attractions. It's just that it's not very convenient to eat. There is a restaurant in the hotel and a madman's farm nearby. If you want to order takeout, there is no such service because it is in the mountains.
Original TextTranslated by Google
6/18
Response from Property: Dear friend: Hello! Thank you for your affirmation of the town in your busy schedule. Your satisfaction is the greatest encouragement to us! The town will continue to work hard to bring you more surprises! I hope that the town can accompany you all the way in the future! The town wishes you a happy life and a smooth work!
Guest User
Deluxe Twin Room
Stayed in Oct 2024
Other
34 reviews
4.8/5
Amazing
Posted on Nov 24, 2024
I booked this hotel specifically for a hot spring bath. The room is large, the bedding is of good quality, and the bathroom facilities are good. The front desk staff is enthusiastic and the service is thoughtful. The downside is that the bed frame in the room does not match the mattress. The bed frame is more than 20 cm longer than the mattress, and I almost tripped several times. It is recommended to consider modifying the bed frame.
Original TextTranslated by Google
6/8
Response from Property: 尊敬的賓客,您好!非常高興在此收到您的評價,謝謝您對我們的肯定和支持,我們會繼續保持,以最高標準及優質的服務為您提供五星級的家,希望下次能得到您5分的好評,期待您再次光臨體驗我們的更多的驚喜!
Trianglejingjing
Deluxe Hot Spring Room
Stayed in Oct 2024
Family
26 reviews
5.0/5
Outstanding
Posted on Nov 20, 2024
The room is large and clean, worthy of the standard of a star hotel. The hot spring is clean and the service is thoughtful. It is a good choice to go there to relax after coming down from Danxia Mountain.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您選擇下榻“文化小鎮”,您的開心滿意是我們“文化小鎮”無限的榮幸,我們會繼續努力向前,為您提供更優質的服務,經律論全體人祝您生活愉快!
Guest User
Queen Room
Stayed in Sep 2024
Couples
6 reviews
5.0/5
Outstanding
Posted on Oct 31, 2024
The environment is fascinating, the rooms are spacious, clean and tidy, and equipped with very complete facilities. The service is thoughtful and enthusiastic, very careful and efficient. The restaurant has a variety of products and the taste is very distinctive. In particular, there are several unique dishes that can only be tasted here. The hot spring water is clear and smooth. The waiter always cares about tracking and providing drinking water, reminding precautions, and it feels particularly warm.
Original TextTranslated by Google
Response from Property: 親愛的朋友:您好!感謝您在百忙之中仍對小鎮給予肯定。您的滿意就是對我們最大的激勵!小鎮定會繼續努力,給您帶來更多的驚喜!希望今後的日子小鎮能與您一路相伴!小鎮祝您生活愉快,工作順心!
Guest User
Deluxe Hot Spring Room
Stayed in Sep 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Oct 22, 2024
The room is large, clean and tidy, the hot spring is very comfortable, I will stay here as usual next time, the breakfast food is diverse, the wild fish and wild snails from the farm opposite the hotel are really delicious
Original TextTranslated by Google
Response from Property: Dear friend: Hello! Thank you for your affirmation of the town in your busy schedule. Your satisfaction is the greatest encouragement to us! The town will continue to work hard to bring you more surprises! I hope that the town can accompany you all the way in the future! The town wishes you a happy life and a smooth work!
Guest User
Healthcare Hot Spring Room
Stayed in Nov 2024
Travel with friends
22 reviews
5.0/5
Outstanding
Posted on Dec 10, 2024
Very good, arrived at the hotel to soak in the hot spring
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at "Cultural Town". Your happiness and satisfaction are our infinite honor at "Cultural Town". We will continue to work hard to provide you with better services. Everyone at JingLvLun wishes you a happy life. !