Berman Hotel (Shanwei Fengshan Zumiao Erma Road Food Street Branch Guest Reviews
4.5/5
Good
1004 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1004)
Positive reviews(952)
Reviews with photos/video(275)
Convenient location(126)
Friendly front desk staff(64)
Large rooms(53)
Nice sea view(52)
Delicious breakfast(40)
Close to beach(26)
Convenient public transportation(8)
Has rooms for families(6)
Negative reviews(52)
Guest User
Deluxe Cozy Room - Sea-View (2 Beds)
Stayed in Oct 2023
Travel with friends
9 reviews
4.7/5
Amazing
Posted on Nov 2, 2023
Great location, nice view for sun rise and sun set. Walking distance to 二马路 for local foods. Friendly and helpful staffs. Breakfast just nice for the room rate. Free laundry at 13th floor. Comfortable room. Enjoyed my 3 nights stayed. Deluxe double room with seaview
Response from Property: Thank you very much for your positive feedback on our hotel. We will work even harder to do better. The hotel is very close to the seaside, and it is convenient to watch sunrise in the morning and sunset at night. It is a ten minute walk from Erma Road Food Street and offers various local specialty snacks. Next to it is the Fengshan Ancestral Temple Scenic Area, which is 250 meters away on foot. The entrance is a bus stop, and you can take a ferry to Zhongshan Ferry after a ten minute walk. Thank you very much for choosing Xiaoman, and we look forward to your next stay!
Guest User
Cozy Room - Sea-View (Double bed)
Stayed in Jun 2024
Couples
2 reviews
4.2/5
Very Good
Posted on Jul 1, 2024
COUNTER SERVICE WAS EXCELLENT, ROOM WAS CLEAN AND WELL EQUIPED.
Response from Property: Thank you very much for your good comments on our hotel, we will try our best to do better. We look forward to seeing you again!
Jenson Hiah
Comfort Double Bed Room (Peaceful Sleep-Quiet And Comfort)
Stayed in Oct 2023
Solo travellers
3 reviews
3.0/5
Posted on Oct 21, 2023
Located near to the old town of Shanwei, walk around 15min to the food street 二马路,so much local specialties and the price is so reasonable, local are really friendly and helpful, but honestly not many places to visit in 汕尾! for stopover 2 nights is an experience!
Response from Property: Thank you for your review and recognition of the cuisine in Shanwei. There are also many tourist attractions in Shanwei, such as Jinchowan, Honghaiwan, Lianhuashan, Honggong Hongchang... There are also compassionate signs in the lobby that can guide you. Welcome to visit Shanwei again next time and look forward to visiting Borrman again!
Yan
Deluxe Cozy Room - Sea-View (2 Beds)
Stayed in Apr 2023
Travel with friends
8 reviews
4.0/5
Very Good
Posted on Apr 10, 2023
The view is good, walking distance to the temple. Around 20 minutes walk to street food.
Response from Property: Hello!Your visit and comments are our highest honor.it"s a great joy for everyone of us to know that you've spent a good time in our hotel. In addition,thank you for your ackonwledge of our hoteI's faciIites.we We will persist our efforts in providing better and better service for you
Anonymous User
2-bed Room With Sea View
Stayed in May 2024
Family
13 reviews
3.7/5
Posted on May 4, 2024
The room is small, the bathroom is small,
The bed is hard, the bed is small,
It is inconvenient to bring children. There is no room with double 1.5-meter beds.
It's relatively close to the end of Second Road.
It takes a long time to walk to the most prosperous Second Road.
The advantage is that it is relatively clean
Good location,
Very close to the seaside park, Mazu Temple and the pier
It is very convenient to go to Shatai Peninsula
Sand Tongue is highly recommended. It is a small and beautiful island with few people.
There is a Haro electric car on the island
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Response from Property: Dear customer, thank you for your stay. We are sorry that we were not able to satisfy you 100% during your stay. If there is anything we did not do in our hotel, you are welcome to point it out or report it to the front desk. We will do our best to satisfy you! Welcome to visit again.
Guest User
Cozy Room - Sea-View (Double bed)
Stayed in May 2024
Family
4 reviews
3.5/5
Posted on May 3, 2024
The room has a view of the sea from the east window, but unfortunately there is no sun. The room is generally comfortable, but the parking lot is far away.
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Response from Property: Thank you for your stay and your recognition. You are welcome to come to Shanwei next time. You can find a good weather to watch the sunrise. Thank you for your support and welcome to come again next time.
Guest User
Deluxe Cozy Room - Sea-View (2 Beds)
Stayed in May 2024
Family
2 reviews
5.0/5
Outstanding
Posted on May 4, 2024
I went to Shanwei for a trip during the May Day holiday. I booked a hotel on Ctrip at night. The room was close to the sea. It was very large and had 2 beds, which was just right for a family of three.
Sanitation: Very clean, good environment and service, free parking!
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Response from Property: Thank you for your stay. Welcome to Shanwei next time. Xiaoman will be waiting for you to come back anytime.
Guest User
2-bed Room With Sea View
Stayed in Apr 2024
Family
10 reviews
5.0/5
Outstanding
Posted on May 1, 2024
The room is very clean, and there is a clothes drying rod on the balcony, which is great. The service staff is very enthusiastic. The room can see the sea, and it is also convenient to go to Ermalu for food. It will be even better when the parking lot is repaired! Worth recommending!
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6/10
Response from Property: Dear guest, thank you for staying with us. Thank you for your excellent photography skills and your recognition of our hotel. Welcome to visit us next time. Xiaoman is waiting for your return!
Kristin
Comfort Twin Room (Quiet And Comfort)
Stayed in Apr 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Apr 28, 2024
The room is very clean, the bed is very comfortable, the front desk service attitude is also very good, the security uncle is also very good, the stay is happy, you can see the sea view, very quiet, I have stayed twice, the breakfast is cheap and delicious, very good, keep it up, I will continue to stay next time 😋
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Response from Property: Thank you for your high recognition of our store. Your seriousness and dedication make me feel very warm. Your praise is the biggest motivation for our store. I am very happy to provide you with satisfactory services and look forward to your visit again!!!
Anxinwenchenggongzhu
Comfort Double Bed Room (Peaceful Sleep-Quiet And Comfort)
Stayed in Apr 2024
Travel with friends
5 reviews
5.0/5
Outstanding
Posted on Apr 21, 2024
The service is excellent and the environment is also very good! I will stay in this hotel again next time. The parking lot is in front of the hotel, near Fengshan Ancestral Temple. The hotel has parking tickets.
Original TextTranslated by Google
Response from Property: Thank you for your high recognition of our store. Your seriousness and dedication make me feel very warm. Your praise is the biggest motivation for our store. I am very happy to provide you with satisfactory services and look forward to your visit again!!!
Liujieliang
Comfort Double Bed Room (Peaceful Sleep-Quiet And Comfort)
Stayed in Apr 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Apr 18, 2024
The room is very good, with a great view. The service provided by the front desk lady and brother is also very warm and attentive. Overall, I am very satisfied and will book again next time I come to Shanwei!
Original TextTranslated by Google
Response from Property: Thank you for your high recognition of our store. Your seriousness and dedication make me feel very warm. Your praise is the biggest motivation for our store. I am very happy to provide you with satisfactory services and look forward to your visit again!!!
Guest User
2-bed Room With Sea View
Stayed in Apr 2024
Other
1 reviews
1.5/5
Posted on Apr 8, 2024
The check-in time displayed on the platform is 14:00. We checked in at the lobby after 14:00 and were told that the room was not available at the moment. At the same time, one of the front desk staff had a very bad attitude. He just said that the room was still being cleaned. Tell us the specific delivery time and just let us continue to wait. Finally, after repeated questioning, we did not get the room card until around 15:15, which greatly delayed our time. In addition, the location is not very convenient. I will not choose to stay in this hotel next time.
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Response from Property: We are very sorry for the bad experience! The reason is that the guest's itinerary changed and the check-out time was changed! The cleaning time was not in time, and the service attitude shows the shortcomings of our management. I hope you will forgive me! We also look forward to your coming again to feel our progress. The hotel is 200 meters away from Fengshan Ancestral Temple and has beautiful scenery with the sea! It is about 15-20 minutes walk from Ermalu Food Street! Your opinions are very important to us. Detailed service has always been our focus for a long time. I am very happy that you can remind us in time. We have reported the problems you raised to the relevant departments and made rectifications immediately! Looking forward to your next visit and review!
chan
2-bed Room With Sea View
Stayed in Mar 2024
Family
2 reviews
3.2/5
Posted on Apr 1, 2024
Good value for money and close to Mazu. Recommended stay
But there are few breakfast options and the taste is average. No need to pay extra for breakfast.
It takes about 10 minutes to walk to Erma Road Food Street, so convenient:)
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Response from Property: Dear guest, hello! It is such a great honor to meet you. Thank you very much for your valuable comments in your busy schedule. Your evaluation is our greatest motivation! Dedicated service will give you a different experience! The hotel is adjacent to Fengshan Ancestral Temple Scenic Area, Ermalu Food Street and other places. Welcome to visit us next time
Guest User
Superior Cozy Room - Sea-View (2 beds)
Stayed in Mar 2024
Couples
9 reviews
4.5/5
Great
Posted on Mar 27, 2024
Facilities: Complete
Hygiene: Good
Environment: Good, convenient transportation
Service: Good, it would be better if the front desk could ask clearly what kind of membership the "member" is before check-in.
Overall satisfied, the mattress and pillow are more comfortable than those in the City Convenience Hotel.
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Response from Property: Thank you very much for your stay and praise! I am glad that Xiaoman can bring you a wonderful time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like stay experience. We look forward to your visit again!
Guest User
2-bed Room With Sea View
Stayed in Mar 2024
Family
29 reviews
4.7/5
Amazing
Posted on Mar 20, 2024
The hotel is in a good location, close to Zu Miao and Erma Road, which is convenient for sightseeing. The room is very clean and you can see the sea from the window. The shower in the bathroom is very easy to use and the water temperature is also very suitable. I like it. The breakfast is OK.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your recognition and evaluation. The Berman Hotel will work hard to do better and better! I hope you can continue to pay attention to and support us. Welcome to visit us next time.