Irtiantianquan
April 13, 2024
Service:
Before checking in, I called the front desk and said that I wanted to stay in a high floor, away from the street, and quiet room. The front desk said that there were only two suites on each floor, so the highest one I booked was the 6th floor, not close to the street. As a result, when I checked in, I was given the 3rd floor. I asked the front desk if it was not the 6th floor. The front desk asked what the name of the front desk who answered the phone was. I laughed. Will the front desk of your hotel answer the phone first? ? ! Then they said that this room type on the 6th floor is only close to the street, so what is the point of calling in advance to book? It really affects the mood of traveling! !
Across the street is a store, and someone was arguing at the intersection. The room can hear it clearly! !
The suite equipment has a refrigerator. I opened it and found that it was not cold. I called the front desk and asked. The front desk said that this is not a refrigerator but a heat preservation. Later, I saw that the equipment was indeed a refrigerator, so I called again to ask, and then I found an engineer to come and see. It turned out that the plug was out of power, and it was OK to change the plug!
This service attitude is really very poor! ! !
Facilities:
The smart toilet is really smart
Original TextTranslation provided by Google