Shangri-La Jiangyue Beiting Homestay (Dukezong Ancient City Moonlight Plaza) Guest Reviews
4.8/5
Excellent
123 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
The service was excellent the staff was super friendly!
Response from Property: Dear friend from Russia, thank you very much for choosing our inn and giving us positive feedback. We will continue to work hard and never forget our original intention and mission. Go face more customers. Welcome again.
Very gd location . Easy drop off and pick up . Short walk to everything .
Response from Property: Thank you very much for your choice and evaluation. We will continue to provide good service and experience. Serve more customers well.
Guest User
Featured Smart Room - with View (Double bed) (Bathtub, floor heating) (Special promotion)
Stayed in Aug 2024
Family
4 reviews
4.5/5
Great
Posted on Aug 12, 2024
The B&B is very close to the ancient city, and it is quite convenient to travel. The owner's pick-up is very good. The facilities need to be improved, the sound insulation is not very good, and the bath water temperature is hot and cold, which is really unacceptable
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Response from Property: Dear guest, thank you for your review and affirmation. We will continue to provide good experience and services, continue to optimize and improve, so that every guest who chooses us has a good experience and feeling. Thanks again.
Guest User
Featured Smart Room - with View (Double bed) (Bathtub, floor heating) (Special promotion)
Stayed in Jul 2024
Solo travellers
3 reviews
5.0/5
Outstanding
Posted on Aug 2, 2024
Facilities: Very large room, smart toilet, Dyson hair dryer, bathtub projection are all very comfortable, but the shower has a little problem, and there is a pool table, very good
Hygiene: Very clean and very satisfied
Environment: Very close to Dukezong Ancient Town, and the room is very quiet, like it
Service: The service is the best, the boss is the technical director of Apple, too tired to open a homestay, the people are very friendly, very friendly, you can listen to the boss's story, pick up and drop off at the station including luggage, all very good, and will give you hand brewed coffee! Delicious!
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Response from Property: Hello dear guests. Just as you said. Our inn is equipped with relatively complete facilities, and the rest area is also what we want to provide our guests with a good rest platform. We want to do our best to do better and give back every guest who chooses us with a good experience. Thanks again! !
When we book a hotel, we usually look at the ratings first, then the bad reviews, and finally the latest reviews before deciding whether to book it. This homestay is really good, the house is clean and the supporting facilities are very new. The boss's family is very enthusiastic and sincere, and the service is first-class! The location of the homestay is very good, convenient for visiting the ancient city, and all kinds of food are nearby. The most touching thing is that the child had a severe dizziness and headache around 7 pm on the day he arrived in Shangri-La. He originally wanted to return to Lijiang overnight, but the boss suggested that we go to the doctor first. The boss drove us to the hospital before he even finished his meal. He took us to register and measured blood oxygen... until the doctor confirmed that the child was high and needed oxygen. An hour later, the boss drove to pick us up and took us back to the homestay. I really appreciate the boss's enthusiasm and thoughtfulness! I had a great time for two days and would recommend friends who come to Shangri-La to stay.
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Response from Property: Dear guests, thank you for your trip to Shangri-La. Choosing our hotel, as you said, the location/service/sanitation/configuration of the inn are all very good in Shangri-La. We will perform beyond expectations in terms of service. As long as the guests need help, we are obliged to help, regardless of gains and losses. This is what we should do. We will always put service experience first. I am very pleased that my suggestions and actions can help you. At the same time, thank you again for choosing our inn. And the good comments you gave, I wish you a happy next trip!
Guest User
Great Tang Phoenix Feather Deluxe Scenic Double Bed Room With Oxygen Supply, Tub, Heated Floor, Projector, Dyson Hair Dryer, Smart Toilet
Stayed in Jun 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Jun 22, 2024
The boss and the boss lady are very welcoming. The hotel is also very clean, the environment is beautiful and the location is good. Welcome fruit and pick-up service are also prepared for each room. It will be my only choice when I come to Shangri-La next time.
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Response from Property: Dear guest, thank you very much for choosing us. At the same time, we give us a good review. Our inn pays special attention to the guest's stay experience. We will do our best to provide a good experience and service to every guest. As you said, the service, hygiene, geographical location, etc. of our inn are all good experiences for guests. It is also the main factor for many guests to choose repeatedly. At the same time, you are also welcome to come to Shangri-La next time.
Guest User
River Welcoming Whispers Courtyard Scenic Deluxe Double Bed Room With Oxygen Supply, Heated Floor, Tub, Projector, Dyson Hair Dryer, Smart Toilet
Stayed in Jun 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Jun 11, 2024
The room is very nice, very close to the ancient city, with a large hot spring bath, a projector, oxygen supply and floor heating, delicious rice noodles for breakfast, and free pick-up service, very thoughtful!
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Response from Property: Dear guests, thank you very much for your support and comments. Yes, the location of our inn is very good, only 100 meters away from the most lively Sifang Street Square. Each room is equipped with oxygen concentrator, blood oximeter, floor heating, smart toilet, Dyson hair dryer, etc. We will continue to provide good services, good facilities and environment to welcome guests from all over the world. I wish you a pleasant journey.
Guest User
River Welcoming Whispers Courtyard Scenic Deluxe Double Bed Room With Oxygen Supply, Heated Floor, Tub, Projector, Dyson Hair Dryer, Smart Toilet
Stayed in Jun 2024
Family
4 reviews
4.5/5
Great
Posted on Jun 14, 2024
The hotel is in the ancient town, with its own parking lot. The owner is very friendly. The key is that there is a large bathtub that can be used by a family of three. Because it was the Dragon Boat Festival, they also prepared rice dumplings for breakfast. The only shortcoming may be that the facilities are a little old. There is a black spot on the projection, which is a little blurry, but it doesn't affect it! After all, there is no time to lie down and watch TV
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Response from Property: Dear guest, thank you very much for choosing us and giving us a good review. The inn has been open for less than a year, so the equipment is not outdated. The projector, disinfection cabinet, Dyson hair dryer, smart toilet, floor heating, humidifier, etc. are all newly purchased. The projection screen is blurry and can be adjusted. The equipment has an automatic focus function. There is also a speed adjustment function. Adjust the focus. It will be clear. In addition, we will also have appropriate extra meals and other activities during holidays. Thank you again for your good reviews and suggestions. I wish you a happy time in Shangri-La.
Unexpectedly good, the price is over 200, and you can get everything you want, hot water is big and sufficient, Dyson hair dryer, large projection screen, floor heating, heating heater, everything is available, down the slope from the ancient city to Sifang Street, you can park at the door, great
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Response from Property: Dear guests, our inn is currently holding an event, and the price-performance ratio is very high. However, we will also provide good service and experience to welcome every guest. Thank you again!
Guest User
Secret Realm Of Jiluo Exclusive Movie Viewing Deluxe Twin Room With Oxygen Supply, Floor Heating, Projector, Dyson Hair Dryer, Smart Toilet
Stayed in Sep 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Sep 13, 2024
I spent a long time choosing a B&B before going to Shangri-La. Because I was traveling with my kids, I needed a big room. I'm a light sleeper, so I needed a quiet environment. At the same time, it was convenient for traveling, eating, and shopping. This B&B met all my needs. The service was very good. They were responsible for pick-up and drop-off, and also sent fruits. The breakfast was delicious!
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Guest User
River Welcoming Whispers Courtyard Scenic Deluxe Double Bed Room With Oxygen Supply, Heated Floor, Tub, Projector, Dyson Hair Dryer, Smart Toilet
Stayed in Feb 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Feb 17, 2024
The boss is very nice. The room is well-equipped and clean. The rice noodles cooked by the boss’s sister are really delicious.
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Response from Property: Hello dear guests. Thank you for your praise. I am very happy that you are satisfied with this stay. We should do everything we can to ensure complete facilities and cleanliness. At the same time, the selection of breakfast materials is also relatively sophisticated, so the output result will not be bad! Thank you again and hope to see you next time!
Guest User
River Welcoming Whispers Courtyard Scenic Deluxe Double Bed Room With Oxygen Supply, Heated Floor, Tub, Projector, Dyson Hair Dryer, Smart Toilet
Stayed in Jul 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Aug 1, 2024
The boss was super nice. He emphasized several times that there was an airport pick-up service. When I left, the car didn't come back, so he called a taxi for me and gave me welcome fruit. He was very thoughtful and enthusiastic. The room was spacious and comfortable. In short, the experience was great.
The inn is next to the ancient city, and it is very convenient to go anywhere. The room is very warm, the facilities are complete, the hygiene is very good, and the owner is also very enthusiastic. When traveling, you must live comfortably and at ease. This time I made the right choice to stay here
The hotel is in a very good location, with an independent parking lot. It is only a 3-minute walk to the square dancing place in the center of the ancient city.
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Response from Property: Hello dear guests. Thank you for your review and affirmation. As you said, the location of our inn is very good, with an independent parking lot and very close to the core area. The alarm clock is truly quiet. Transportation is convenient. Welcome to our inn and Shangri-La again.