Ji Hotel (Shanghai Railway Station Tianmu West Road)

This is not an All Seasons Hotel, but an All Seasons Hotel. I travel for more than 100 days a year, and your 500-day trip for the whole season is not suitable. There is a mixed bag of good and bad people in the building. We can’t join the whole season like this now, right? One point given, I’m surprised that this place has good reviews!

The room is good overall, the service is very considerate, there are special children's products, very child-friendly. A fragrance spray was also given when checking out, and the bottle feels very good. There is a book written by the founder in the room. I have only read part of it, but I have been very inspired and will continue to read it👍 Parking here is also very convenient~

The room is very old, the bathroom smells like sewers, the shower head also smells bad when taking a shower, and the flushing pressure of the toilet is so low that it is almost impossible to use the toilet normally. After checking in, I found that the air conditioner in the room could only cool but not heat. However, no one informed me about this either on the Ctrip page or at the front desk. Similarly, the price included breakfast. When they arrived at the front desk, a female employee informed the guests very "as expected" and unapologetically: the restaurant was closed for maintenance, and all they wanted for breakfast was a few simply packed steamed buns. Isn’t it understandable that hotels occasionally have engineering problems, but does the consumer’s right to know need to be notified only when checking in? Ctrip’s page should provide relevant prompts so that guests can choose to book a lower price without breakfast or choose another hotel. It's hard to comment on the hygiene issues. When I checked in, I found a paper towel left in the corner of the sofa next to the bed that the previous customer had used. Thinking of their attitude when I asked the front desk about breakfast, I should forget it. So what did they say? Maybe there won’t even be an apology. Service is the biggest problem of this hotel. The service at the front desk can only be summed up as inaction and indifference. Including going to the front desk to print out the bill on the last night, a male employee told me, "If you want to call Ctrip, I can't take a taxi." When I was told that I only needed a check-in voucher that could be printed for multiple stays in other seasons, the employee was very "arrogant" and said: "You can print it, but the price will be different from your Ctrip order." When checking out, another female colleague on the night shift was replaced. This lady professionally printed out the check-in voucher and bill required by the company immediately. It was embarrassing. Does the same hotel have different operating methods when different employees are used? But I still give a thumbs up to the lady who checked out, she was professional and efficient. If every employee was like her, you would have fewer bad reviews.

The MM at the front desk was warm and gentle, and helped to upgrade the room for free🧡 Because I checked in late and had to get up early to check out, the MM at the front desk gave me a breakfast (I booked without breakfast). Being alone in an unfamiliar place made me feel very warm. They knew I was here for horse racing. The front desk staff MM also gave me a tea scented essential oil ❤️Thank you beauty! I will definitely stay at All Seasons next time. The room is very quiet👌🏻

Highly recommended. The hygiene is also very good. The bathroom is also very ventilated. The service of the front desk lady is also very good. On the first day I checked in, I said that I might extend my stay. The front desk lady said that I can just call the room. It feels very friendly