Atour Hotels (Shanghai Lujiazui Jinqiao International Square) Reviews

Nice hotel. Not far from a metro station and near to a shopping mall. Nice and big rooms. Quiet area for resting. If you go that area of Shanghai it's a good option.

The staff was very friendly and helpful! A few of them spoke a little English! The rooms are small and could use some updating, although I did choose the least expensive offer. There was mold on the ceiling and in the bathroom and the WiFi was terrible! I was only able to connect my cellular device. The breakfast options were mediocre so if you’re looking for western options, you may have to order on meituan! I wouldn’t spend the extra money for breakfast, especially if it’s a quick stay! Overall, not too bad for short or overnight stays! Bring shower shoes!

The hotel is located where I need to be, so it was very convenient. The room is nice and the staff are friendly.

Not bad

OK OK OK

Good!!!

The soundproofing is very poor. You can clearly hear the neighbors talking and even turning on and off the lights. You will be woken up by the sound of the neighbors washing in the morning. The towels are old and full of threads but they are not changed. I will not stay here again.

The room is very clean, the service is thoughtful, and the service staff is very patient! The breakfast is great, with a variety of products, clean and hygienic! The hotel environment is also very good, with plenty of sunshine, and the office is also very warm, clean and hygienic, with thoughtful service. It is the first choice for business travel!

Satisfied, very considerate. Not only the room was upgraded, but also because of the typhoon that day, the hotel was worried that there would be no takeaway delivery, so they opened the evening porridge in advance, which ended at 0 o'clock. It was really thoughtful. The next day, they packed our food and sent it to the room, and delayed check-out in the afternoon. They spared no effort to consider the guests. Thumbs up, I will consider Atour first when traveling in the future.

The building block king bed room should be considered relatively good, right? The faucet is full of black spots, and half of the water outlet is blocked. The shower water is sometimes cold and sometimes hot at night. I complained to the front desk when I checked out the next day, but there was no feedback. Because I was doing business nearby, I had to stay for one night the next day. I checked out and checked in again, so I changed the room. The water in the bathroom was normal, but the bathrobe was not provided. Later, the front desk helped to make up for it. The equipment of this hotel is indeed old, and the service is a bit difficult to comment.

This hotel experience was great. The room was spacious and bright, the layout was reasonable, the bedding was soft and comfortable, and the hygiene was impeccable. The facilities were complete and intelligent, and the network was smooth. The service was even more satisfactory. The staff was warm and friendly, and responded quickly. Whether it was check-in or assistance, they were efficient and professional, which made me feel at home. I will choose here next time.

It was the last trip before the holiday. This hotel is close to everything and very convenient. There is also a popular check-in spot called Tianwu next to it, which is very nice. The breakfast here is also quite rich. The soy milk is delicious and they say it is freshly ground, which is good. I don't know what brand the fragrance in the corridor of this hotel is from, but it smells very good. There is also a scale in the room and the facilities are also good. I will come again next time!

Because the flight was delayed, we arrived at the hotel at 3:30 in the morning. Although the foreigner did not pay the deposit, he told the hotel in advance that the flight was delayed. The hotel still helped to reserve the room. Thank you very much. It is quite troublesome for foreigners to use the room wifi. The front desk guy took the initiative to help connect to the wifi! The breakfast is very rich!

The facilities are very old. The room feels shabby and smells uncomfortable. The most intolerable thing is the air conditioner blowing towards me. It makes my head hurt. I couldn't stand it until midnight, so I went to sleep at the end of the bed. For this price, choose another newer hotel, the experience will be much better