Lu'an Hotel Shanghai Reviews

The place is good, it is not far from Pudong international airport and they provide free pick up and drop off airport service. A quiet place to stay if you need to travel early the next day.

We were really pleased with our stay at the Lu'an Hotel Shanghai as it is a very nice hotel with all the facilities needed. It is ideally situated for visiting Disney Shanghai, they offered free Shuttle to the Disney park and to the airport. The staff was very good, especially Tom from the Reception staff who were very friendly and helpful. The breakfast each morning was really good. Will definitely come again to this place.

Excellent service and location. This hotel exclusive shuttle service transfer from Pudong Airport and Shanghai Disney Resort transfer. Also complementary with special coffee. I would like to thank for the service from the hotel Manager杨达先生. My family was very enjoyed and happy with the stay in this hotel.

A nice hotel with transfer bus to disney. It's really worth it to get the room with bfast. You need to fill your tummy before going to war in disneyland. Disneyland is packed and long lines to the rides, snacks, and restaurants. We got the bfast packed for my daughters who didn't feel like eating in the morning. We brought them to the park, oh, what a good decision. While waiting for the ride, we can eat the breads, fruits, noodles, and paos brought in. When it's way past lunch time and no more lines in the restaurant, we can get a quick small lunch. In case u are not aware, you can bring all foods and drinks from outside to the park. Only in disneyland shanghai :) but don't bring huge water bottle, max size is 600 ml. So, you can bring multiple medium size bottles.

Very nice options if you will visit Disneyland. The shuttle survice from/to airport and disney are very convinient. Hotel rooms are big and confortable. Staff was great and can speak english, in special Mr. John that was super helpful personally, by phone and by message, solving all my needs.

Great location if need to Disney resort on next day and hotel did provide the shuttle bus services. Great staff services especially thanks to 谢景来客服经理 with his patience and customer services.

Went for the purpose of going to Disney Land and the hotel had a shuttle to drop off and pick us up! Wonderful! Had tea and fruits for us and the breakfast buffet was so yummy! Friendly friendly staff!! Thank you !

Great location for families wanting to visit Shanghai Disneyland. Hotel was nice and clean and room was spacious. The kids enjoyed the family themed rooms. Fantastic customer service from 楊達(King). He offered us drinks while we were waiting for our room to be ready and was very informative.

Great support from hotel staff, big thanks to Alisa for helping us. The hotel provides shuttle bus to/from Disneyland and Airport, suitable for visiting Shanghai Disneyland. The room was neat and clean. The breakfast was great with variety of food.

Great hotel to book if you’re planning to go to Disney however if you’re not then I don’t recommend since this hotel is very far from the city centre.

The staff in the hotel is amazing. We were received and supported very well by Alisa. She treated my family and children very well during my stay, gave me her WeChat and answered all my questions in real time. The hotel is very good and very close to Disney, the shuttle bus helps a lot with the transfer between the hotel and the park! The room is very big and could support my family (4 people) with any problem, they also provide some fruits to kids and water in the room, who has kids knows that it is important. I strongly recommend this hotel and for sure I will back more times.

Pleasant stay, highly recommended for families. The front desk personnel is nice and speaks excellent English. Those planning a trip to Disney will be pleased with their choice of accommodations.

This hotel is amazing. Can’t fault a single thing. Staff so friendly and helpful and spoke excellent English. Free shuttles to Disney and airport, easy to book and prompt on time. Free breakfast buffet was nice, had mix of Chinese and western items. They even leave 2 bottles of water in your room every day. Shop in hotel for snacks and drinks etc. Very close walk to street of restaurants. Definitely choose this hotel it was such good value for money too.

We booked this hotel because it was very close to Shanghai Disneyland. The hotel also offers free shuttle bus to the park. The staffs are all friendly and accommodating. Also must commend the manager for helping us with our waimai trouble. She can speak English well which was a relief. Breakfast was typical Chinese breakfast but a little bland for our taste. Our room was clean and the bed was comfortable my daughter loved the child's corner and the themed beddings.