Southern Airlines Pearl Hotel Reviews

Response from Property: 【鄰客運大樓 迪士尼接送】您的五星好評給了我們不斷提升品質的無限動力。尊敬的賓客，感謝您入住南航酒店及對我們服務的認可！酒店毗鄰浦東機和場迪士尼樂園，車程時間分別為：12分鐘/25分鐘，來回都有免費車輛接送，商務、旅遊出行都很方便；酒店周邊餐廳、銀行、商超等輔助配套一應俱全，出行非常便利！期待您的再次光臨，祝您生活愉快~~

Response from Property: 【鄰客運大樓 通地鐵站】您的五星好評給了我們不斷提升品質的無限動力。尊敬的賓客，感謝您入住南航酒店及對我們服務的認可！酒店毗鄰浦東機場和二號線地鐵站，車程時間為：12分鐘左右，來回都有免費車輛接送，商務、旅遊出行都很方便；酒店周邊餐廳、銀行、商超等輔助配套一應俱全，出行非常便利！期待您的再次光臨，祝您生活愉快~~

Response from Property: Thank you very much for your affirmation . We hope to see you again.

Response from Property: Thank you very much for your affirmation of the hotel service, and welcome your next visit.

Response from Property: Thank you very much for your affirmation . We hope to see you again.

Response from Property: Thank you very much for your affirmation . We hope to see you again.

Response from Property: Thank you very much for your affirmation of the hotel service, and welcome your next visit.

Response from Property: Thank you very much for your affirmation 。At present, the hotel is also stepping up the upgrading of facilities，equipment to create a more comfortable accommodation environment，bring a higher quality accommodation experience for passengers. We hope to see you again.

Response from Property: Thank you very much for your affirmation of the hotel service, and welcome your next visit.

Response from Property: [Near Passenger Terminal, Connected to Subway Station] Dear Guest, Thank you for your feedback on the hotel's service. We sincerely apologize that your stay did not meet your expectations. I am the hotel's Service Quality Manager, and I would like to express my sincere apologies once again. We immediately reviewed and rectified your concerns regarding the hotel's breakfast. Our breakfast was indeed not varied enough, lacked international elements, and failed to consider the needs of international guests. Based on your feedback, the hotel's catering department has made targeted adjustments to the breakfast menu. We are especially grateful for your comments and suggestions, which have helped us improve our service. While the hotel has received much recognition from guests for its 24-hour free airport shuttle and the warm hospitality of its staff, we understand that there are still many aspects that require continuous improvement. Please trust that we will continue to strive to provide you with a more comfortable and attentive service experience. We sincerely apologize again and hope to have the opportunity to invite you to stay again. All of us at the hotel look forward to your next visit! Thank you for your support and understanding. We wish you a safe journey and a pleasant stay. Goodbye!

Response from Property: [Next to the passenger terminal building and subway station] Dear guests, thank you for your evaluation of the hotel's services. At the same time, we are very sorry that this stay did not meet your 100% satisfaction. I am the hotel service quality management specialist, and I am really sorry that I did not make you feel at home. Seeing that you are not particularly satisfied with our overall service, the hotel has sorted out and adjusted the software and hardware issues: the hotel environment and room facilities are currently being upgraded and optimized. Secondly, the hotel has arranged special personnel to train employees on service. We will always improve the hotel's services with stricter requirements and standards, and hope to bring a more comfortable accommodation experience to travelers. Although the hotel has been recognized by many guests for its 24-hour free airport pick-up and enthusiastic staff service, we are well aware that there are still many aspects that need to be continuously improved. Please believe that we will continue to work hard to provide you with a more comfortable and thoughtful service experience. All the hotel partners are looking forward to seeing you again! Thank you for your support and understanding. I wish you a safe journey and a happy life. Goodbye!

Response from Property: [Next to the passenger terminal, Disney pick-up and drop-off] Your five-star praise gives us unlimited motivation to continuously improve quality. Dear guests, thank you for staying at China Southern Airlines Hotel and for recognizing our services! The hotel is adjacent to Disneyland at Pudong Airport, with a driving time of 12 minutes and 25 minutes respectively. There are free shuttle buses for both business and tourism, which is very convenient. There are restaurants, banks, supermarkets and other supporting facilities around the hotel, making travel very convenient! Looking forward to your visit again and wish you a happy life~~

Response from Property: [Next to the passenger terminal, Disney pick-up and drop-off] Your five-star praise gives us unlimited motivation to continuously improve quality. Dear guests, thank you for staying at China Southern Airlines Hotel and for recognizing our services! The hotel is adjacent to Disneyland at Pudong Airport, with a driving time of 12 minutes and 25 minutes respectively. There are free shuttle buses for both business and tourism, which is very convenient. There are restaurants, banks, supermarkets and other supporting facilities around the hotel, making travel very convenient! Looking forward to your visit again and wish you a happy life~~

Response from Property: 【鄰客運大樓 迪士尼接送】您的五星好評給了我們不斷提升品質的無限動力。尊敬的賓客，感謝您入住南航酒店及對我們服務的認可！酒店毗鄰浦東機和場迪士尼樂園，車程時間分別為：12分鐘/25分鐘，來回都有免費車輛接送，商務、旅遊出行都很方便；酒店周邊餐廳、銀行、商超等輔助配套一應俱全，出行非常便利！期待您的再次光臨，祝您生活愉快~~