Courtyard by Marriott (Shanghai International Resort) Reviews
Courtyard by Marriott (Shanghai International Resort)
No. 17, Lane 3999, Xiupu Road, Pudong New Area, Shanghai, 201315, ChinaSee Hotel Details
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Reviews from Real Guests
9.3/10
Very Good
5716 reviews
Verified reviewsLocation9.3
Amenities9.3
Service9.4
Cleanliness9.4
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All reviews(5716)
Positive reviews(5544)
Reviews with photos/video(1266)
Offers pick-up/drop-offs(2056)
Perfect for kids(702)
Delicious breakfast(623)
Has facilities for children(550)
Family activities available(255)
Tasty restaurant(112)
Close to amusement park(91)
Negative reviews(172)
Guest User
Premier 2-bed Room
Date of stay: Mar 2026
Family
2 reviews
Outstanding
Posted on Apr 10, 2026
This was my first time taking my child to Shanghai Disneyland, and I'm very satisfied. The hotel is really close to Disneyland, which is super convenient, and the room was clean.
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Guest User
Lovely Panda Premier Double Bed Room
Date of stay: Mar 2026
Family
2 reviews
Great
Posted on Apr 3, 2026
The front desk service was good, and the room was clean and comfortable. It's very close to Disneyland, which makes transportation convenient.
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Response from Property: 尊敬的賓客，您好！非常感謝您對我們酒店的青睞和喜愛！前進的腳步永不停歇，為了您的信賴，我們將更加堅持不懈，等候您的到來，不見不散哦！
Guest User
Deluxe King Room
Date of stay: Feb 2026
Solo traveller
2 reviews
Posted on Apr 2, 2026
Quick check in and out services.
The receptionist helped me to transfer RMB to my Alipay account after I exchanged cash at the exchanger machine of the hotel. Really appreciate it.
Laundry room is free to use - save luggage space to bring so many clothes.
Response from Property: Dear guests: Hello, thank you very much for your support of the hotel. We are still a little disappointed that we haven't received all 5 points from you. Maybe there are still some areas where the hotel has not done well. We hope that you can point out our shortcomings when you come next time. We will strive to do better and serve you with our heart, so that every guest who comes to the hotel can feel the warmth of home. We hope for your good service We are committed to bringing you more surprises and touching moments. We look forward to your next visit!
Jiuyao
Premier 2-bed Room
Date of stay: Feb 2026
Travelling with friends
1 reviews
Outstanding
Posted on Apr 1, 2026
The room was great, very spacious. The front desk staff were super friendly and the shuttle service was really convenient. They have shuttles to both the Bund and Disneyland. The shuttle driver on the night of the 31st at 10 PM, coming back from Disneyland, was especially enthusiastic! He had such a positive attitude! A delightful trip!
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Response from Property: Dear Guest, Thank you for your kind words about our hotel. We are delighted to have provided you with a wonderful stay. We will continue to uphold our passion and commitment to making our guests feel at home. We look forward to welcoming you back and wish you a pleasant life!
Guest User
Ocean Mystery Premier Room (2 Beds)
Date of stay: Feb 2026
Family
7 reviews
Outstanding
Posted on Mar 31, 2026
Every time I visit Disney, I stay at Courtyard. The twin room is excellent, with two 1.35m beds pushed together, perfect for two adults and two children. The room size is also just right, and breakfast is abundant. They also offer shuttle service to and from the airport, as well as a bus to Disney and the Bund.
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Response from Property: Dear Guest, Thank you for choosing Courtyard by Marriott Shanghai International Tourism and Resorts Zone Hotel. We are pleased to see that you had a pleasant stay. The hotel is located at the main entrance to Shanghai Disneyland, approximately a 5-7 minute drive away. The hotel provides guests with a complimentary scheduled shuttle service between Disneyland, Pudong Airport, Hongqiao Airport, and Hongqiao Railway Station. Please contact the hotel concierge to make a reservation if needed. We will continue to strive to provide you with high-quality services and facilities to ensure a comfortable and enjoyable stay.
Guest User
Ocean Mystery Premier Room (2 Beds)
Date of stay: Feb 2026
Family
5 reviews
Outstanding
Posted on Apr 5, 2026
Good stay. Concierge and Cleaning staffs are helpful and friendly. Room is good size for family. Location is great too, close to Disneyland.
Response from Property: Dear guest, hello! I'm very glad to have brought you such a wonderful experience. Our meeting was wonderful, and I hope this beauty will last forever. Looking forward to seeing you again next time!
Guest User
Family-friendly Family Room
Date of stay: Feb 2026
Family
3 reviews
Outstanding
Posted on Apr 5, 2026
We had the best stay in Courtyard, concierge staffs were so nice in managing my deliveries. Best breakfast with muslim friendly section. Reliable shuttle. FREE LAUNDRY with detergent included (best perk out of many)
Response from Property: Dear guests, hello! We are extremely grateful for your favor and love for our hotel! Our journey of progress never stops. To show our commitment to your trust, we will continue to work hard and await your arrival. See you then!
Guest User
Ocean Mystery Premier Room (2 Beds)
Date of stay: Feb 2026
Business traveller
5 reviews
Outstanding
Posted on Mar 27, 2026
The front desk staff were warm, meticulous, and very thoughtful. The room was spacious and well-laid out. The shuttle service was convenient and quick, and the breakfast was abundant and delicious. It's a great choice for travelers.
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Response from Property: Dear valued guest, thank you for choosing to stay at Courtyard by Marriott Shanghai International Tourism Resort and for taking the time to leave us your positive review. We look forward to providing you with an even better stay next time we meet. We wish you a pleasant stay!
Guest User
Premier 2-bed Room
Date of stay: Feb 2026
Travelling with friends
1 reviews
Posted on Mar 23, 2026
Terrible... The hotel's towels caused a skin allergy, but they refused to take any responsibility for the medical costs.
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Response from Property: Dear valued guest, we regret that your stay was not satisfactory. We welcome you to stay with us again if the opportunity arises. We will provide you with more professional and attentive service and look forward to your next visit, offering you an even better stay experience.
李松青 TH
Forest Hut Premier King Room
Date of stay: Feb 2026
Couple
16 reviews
Posted on Mar 22, 2026
It was my first romantic trip with my partner and it was really disappointing, the food was horrible especially the cake taste like some cheap cake a amateur cooked, service was horrible, amenities was not a marriots standard at all. The hot shower got turned off on a sunday noon. I had to shower with bottled waters in a marriots, who's gonna believe that.
Response from Property: Dear distinguished guest, hello. We are sorry that your stay this time was not satisfactory. If there is an opportunity, we sincerely invite you to stay with us again. We will provide you with more professional and appropriate services. We also look forward to your next visit and will offer you a better stay experience.
Guest User
Premier 2-bed Room
Date of stay: Feb 2026
Family
7 reviews
Outstanding
Posted on Mar 21, 2026
Reasonably priced hotel with clean room with convenient bus service to and fro Disneyland, and also drop off at Pudong Airport. Great service! 👍
Response from Property: Dear guest: Greetings! The best advertisement is the word-of-mouth recommendation from guests. We are very honored that our service has been recognized by you. Looking forward to your next stay!
Guest User
Super Premier King Room
Date of stay: Feb 2026
Family
17 reviews
Outstanding
Posted on Mar 20, 2026
This hotel boasts an excellent location, just a 5-6 minute drive from Disney. What's really amazing is that they offer multiple shuttle buses throughout the day to and from Disney, as well as to the airport, train station, and the Bund, which is incredibly convenient! They even offer late-night snacks delivered to your room! The room itself was comfortable, clean, and quiet. The front desk staff provided excellent service, always smiling, attentive, and patiently resolving any issues. This is a must-stay hotel if you're visiting Disney!
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Response from Property: Dear Guest, Thank you for your kind words about our hotel. We are delighted to have provided you with a wonderful stay. We will continue to uphold our passion and commitment to making our guests feel at home. We look forward to welcoming you back and wish you a pleasant life!
Guest User
Premier King Room
Date of stay: Feb 2026
Family
2 reviews
Outstanding
Posted on Mar 16, 2026
The room was spacious and the location was very close to Disneyland. The concierge service with a shuttle to and from the park was super convenient, with frequent trips. It was also easy to get to Hongqiao Railway Station. They even prepared small gifts, which was a thoughtful touch.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your kind words about our hotel. We are delighted to have provided you with a wonderful stay. We will continue to uphold our passion and commitment to making our guests feel at home. We look forward to welcoming you back and wish you a pleasant life!
Xiuqi3
Ocean Mystery Premier Room (2 Beds)
Date of stay: Feb 2026
Family
2 reviews
Great
Posted on Mar 18, 2026
We had a nice stay. Staff is friendly and breakfast is good.. The free shuttle bus service brings convenience to guests who going to Disneyland. There are alot of timings available. There are no other amenities nearby. I saw many people ordered food delivery. For food, will need to go Disney Town which has a few options. We were there on a Saturday and it was crowded. Most restaurants were having long queue. The hotel itself is good, just thay the location is not good.
6/9
Response from Property: Dear guest, hello! Thank you for your appreciation of our hotel. We are glad to have brought you a wonderful time during your trip. We will continue to maintain our enthusiasm and strive to be people-oriented, making guests feel at home. We look forward to your next experience and wish you a pleasant life!
Guest User
Premier 2-bed Room
Date of stay: Feb 2026
Business traveller
6 reviews
Outstanding
Posted on Mar 14, 2026
Big brands are always reliable, and the facilities here are top-notch. A big thank you again to the friendly and hardworking front desk staff!
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Response from Property: Dear Guest, The best advertising is word-of-mouth recommendations, and we are honored that you have recognized our service. We look forward to your next stay!