Orange Hotel (Shanghai Zhangjiang Sunqiao)

Orange Hotel (Shanghai Zhangjiang Sunqiao) Reviews

Orange Hotel (Shanghai Zhangjiang Sunqiao)

No.826 Sunjian Road, Pudong New Area, Shanghai, ChinaView Hotel Details
Orange Hotel (Shanghai Zhangjiang Sunqiao)
Orange Hotel (Shanghai Zhangjiang Sunqiao)Orange Hotel (Shanghai Zhangjiang Sunqiao)Orange Hotel (Shanghai Zhangjiang Sunqiao)
Check available rooms for your travel dates
We Price Match
1 night

Orange Hotel (Shanghai Zhangjiang Sunqiao) Guest Reviews

4.8/5
Excellent
493 reviews
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(493)
Positive reviews(489)
Reviews with photos/video(78)
Awesome rooms(87)
Offers pick-up/drop-offs(83)
Friendly front desk staff(48)
Delicious breakfast(46)
Classy environment(42)
Awesome amenities(32)
Would stay again(19)
Convenient parking(13)
Negative reviews(4)
FishWanaBe
Hourglass Superior Double Bed Room
Stayed in Apr 2024
Couples
4 reviews
5.0/5
Outstanding
Posted on Apr 16, 2024
From relaxation to productivity and gastronomic satisfaction, the Orange Hotel exceeds expectations, redefining the essence of luxury, comfort, and convenience for every guest.
Guest User
California Sunshine Twin Room
Stayed in May 2023
Business travellers
9 reviews
4.7/5
Amazing
Posted on May 17, 2023
Room is clean, front desk staffs are very friendly and helpful, breakfast meals are good, some restaurants nearby, free shuttle to Disney. One hard experience was the noise after midnight. Guests in the next room were laughing and talking loudly, did not stop after hotel staff reminded them. Had to change a room at 3am in the morning.
E.M.
Hourglass Superior Double Bed Room
Stayed in Oct 2023
Other
32 reviews
4.2/5
Very Good
Posted on Nov 12, 2023
Good location and good price/service ratio
Guest User
Hourglass Superior Double Bed Room
Stayed in Sep 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Sep 22, 2024
Very nice
Guest User
Hourglass Superior Double Bed Room
Stayed in Sep 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on Sep 27, 2024
perfect
Jokerzhouke
Sunshine Superior Double Bed Room
Stayed in Nov 2023
Business travellers
3 reviews
1.0/5
Posted on Nov 14, 2023
The worst hotel experience so far. I was woken up at 1:40 at night. I called the front desk and was told that it was an external air conditioner. I don’t know what kind of external air conditioner is as noisy as a helicopter. Then the front desk asked me to place an order and pay again on Ctrip, and then they refunded me. I said, do you want me to pay twice for this problem? Then they asked me to place an order without paying, and they gave me the difference in check-out price (I had to change from a king bed to a standard room, and the standard room was cheaper). I turned on my mobile phone and found that I couldn't find the difference in price for the day, and then I said you let me Go to bed first and talk about it tomorrow. It was already two o'clock when I finished changing rooms. At five o'clock in the morning, I was woken up again by the rumbling sound downstairs, which lasted from five o'clock to seven thirty. Then I communicated with the front desk. The day before yesterday, they said that the check-out time could be postponed from 12 o'clock to 2 o'clock. However, as a gold card member, I check out at 2 o'clock. Then I said that I would handle it for you next time I come. I expressed my dissatisfaction, and then the front desk said that the manager would contact me. The manager came to order and said there was traffic jam on the road and it would take another hour to arrive. I asked for the check-out payment. I was on a business trip today for a one-day meeting. As a result, I was constantly woken up last night and I was in low spirits all day long. The manager called me five times and only promised to refund half of the money. I disagreed. Then I called the complaint phone number, and less than ten minutes after the complaint was made, Ctrip called me and told me that the store was aware of my complaint. This happened around 9:30 in the morning. It's past three o'clock in the afternoon and I still haven't received a call from the hotel. I guess they just called me at night and pretended to deal with it all day. This store was carefully opened. The first one I stayed in had a community outside the window, and the air conditioner made as much noise as a helicopter. The second room I stayed in had a parking lot outside the window. At five o'clock in the morning, there was a noise similar to the gathering of many diesel-engine buses.
Original TextTranslated by Google
Response from Property: Dear guest: Hello. We are very sorry that we did not leave a good impression on you; we are deeply sorry for the problems you mentioned. After receiving your feedback, the front desk has helped you change the room as soon as possible. The changed room is a room facing the park, but still I couldn't satisfy you, and I apologize again. Since you want a refund of the price difference, the front desk recommends that you change your order. We apologize again for not helping you deal with the price difference of your order as soon as possible. We are deeply sorry for your threats of refunding the original room fee and triple room fee compensation and complaints. Powerless and helpless, I once again express my deepest apologies to you. We will work hard to strengthen management and do all the details. We hope you can give us the opportunity to serve you again. We look forward to your visit again. We will serve you wholeheartedly and wish you a happy life.
Diaoxiaomaodedao
Sunshine Superior Double Bed Room
Stayed in Dec 2022
Couples
2 reviews
5.0/5
Outstanding
Posted on Dec 8, 2022
I have stayed here several times, and the room type of California Sunshine is really the best-looking and most comfortable orange I have ever lived in! It is also very convenient to do laundry here, and the parking is also free. Praise!
Original TextTranslated by Google
Response from Property: Wow, thank you for your love and recognition of Sunqiao Orange Hotel, thank you for your love for the California sunshine room type, the California room has a full-length mirror and a makeup mirror at the entrance, and you can turn on the lights to add luster to the beautiful lady and handsome brother, first floor There is a laundry room in the lobby, where you can wash and dry clothes. There is a free parking lot outside the hotel. Thank you for your support and service to the hotel. I look forward to your next visit, and Disney has a free Disney pick-up service. You can make an appointment one day in advance, thank you Your favorite looks forward to your next visit, and thank you very much for the breakfast buffet in the morning, thank you for your support to the hotel staff, welcome to your next visit, welcome
Guest User
California Sunshine Twin Room
Stayed in Nov 2022
Travel with friends
25 reviews
5.0/5
Outstanding
Posted on Nov 28, 2022
I want to go to the hotel I chose temporarily at Disney. I didn’t expect it to be convenient for parking and eating. It’s convenient for nucleic acid. Especially the service attitude of Xiao Ran at the front desk is very good, gentle and attentive. This price is in Shanghai, and the price/performance ratio is too high
Original TextTranslated by Google
Response from Property: Wow, thank you for your careful comments bit by bit, thank you for choosing to stay in Disney, thank you for your love of the surrounding area, thank you for the introduction of nucleic acid convenience, thank you for your recognition of our little sister's service, thank you very much Your support for cost-effectiveness, sincerely welcome your next stay, next time you come to play, we at Sunqiao Orange Hotel strive to provide every customer with the most considerate and meticulous service, and bring every guest a value-for-money experience. Sunqiao Orange Hotel is a hotel full of youth and vigor. It shows the unique charm of the hotel to the guests with simple style and warm and considerate service. Encouragement from customers is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time
Guest User
Sunshine Superior Double Bed Room
Stayed in Nov 2022
Booked for others
1 reviews
5.0/5
Outstanding
Posted on Nov 5, 2022
The breakfast is really delicious, and the shampoo is very useful. I would like to ask if I don’t want to eat, can I order breakfast here?
Original TextTranslated by Google
Response from Property: Wow Kaka, thank you dear for your five-star evaluation and praise for Zhangjiang Sunqiao Orange. Your love for breakfast has given Zhangjiang Sunqiao Orange unlimited encouragement. We will continue to maintain our enthusiasm and strive to do better. Sunqiao Orange Bath There will be a faint fragrance of oranges. Thank you for your love. Sunqiao Orange provides a Disney shuttle service. If you need to play, you can go to the front desk to book early. There is also a subway station shuttle bus, which can also be booked. Thank you for your love. Your encouragement is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time
Anonymous User
California Sunshine Twin Room
Stayed in Nov 2022
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Nov 2, 2022
excellent service. This hotel is the first choice next time. The facilities are also very good. The traffic is also convenient. Facilities: very smart Hygiene: clean Environment: clean and tidy Service: Excellent
Original TextTranslated by Google
Response from Property: Wow, thank you for your recognition of Sunqiao Orange Hotel's services, facilities, and transportation recommendations. Thank you for your recognition of all conveniences. Everything we do is to bring a different vacation experience to every guest. See We are really touched by your satisfaction and affirmation, and we will continue to work hard to always be ready for your return at any time. welcome welcome
Guest User
Hourglass Superior Double Bed Room
Stayed in Jul 2022
Other
1 reviews
5.0/5
Outstanding
Posted on Jul 28, 2022
The front desk service is good, the room is very clean and hygienic, the breakfast is very clean, the service is very friendly, it is very convenient to do nucleic acid, the supermarket is very close, the parking is very convenient, the Disney pick-up service is very good, very good, very good, recommended, recommended, Because the front desk service is really invincible
Original TextTranslated by Google
Response from Property: Wow ≥ ▽ ≤ Thanks for your super invincible goodness, thank you for your love, thank you for your recognition of the room, intelligent control of the room, playing favorite songs, controlling lighting, TV and air conditioning are all possible, nucleic acid can be done in the hotel Next to it, the hotel staff must do nucleic acid every day. You can stay at ease. There is a shuttle bus for Disney, and it takes 10 minutes to get to Disney. You are welcome to stay. Sunqiao Orange Hotel is full of enthusiasm and we welcome you at any time. Welcome Many visits, welcome welcome
Guest User
Hourglass Superior Double Bed Room
Stayed in Feb 2022
Business travellers
21 reviews
5.0/5
Outstanding
Posted on Feb 15, 2022
Very good hotel, the service is very comfortable There are free oranges at the front desk The rooms are all fully intelligent voice control, you can turn on and off the lights, turn on the air conditioner, TV, curtains, it is so convenient The breakfast is also delicious, very authentic and rich There are also very beautiful decorations for Valentine's Day. The quality of the roses is particularly high. I was very moved when I saw it! During the long-term stay, my aunt did her best to clean the house, it was very hard work, and I was very satisfied with the stay.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Ben777777
Sunshine Superior Double Bed Room
Stayed in Sep 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Sep 21, 2024
房間超級舒服!整體很乾凈很寬敞~ 床是上海為數不多住着不潮濕的! 智能服務也很到位 前台小姐姐態度超級好~~~
Translate
Wujidaren
Hourglass Superior Double Bed Room
Stayed in May 2024
Couples
3 reviews
5.0/5
Outstanding
Posted on May 12, 2024
我非常喜歡這家酒店,服務員非常熱情,很友好,房間乾淨整潔,床墊很舒適,早餐也很好吃。整個酒店的氛圍讓人感覺非常温馨,非常整潔,前台快速幫我送來充電線。智能小度控制電視很贊,網上自助申請發票也很方便,我強烈推薦這家酒店給朋友。
Translate
Guest User
Hourglass Superior Double Bed Room
Stayed in Aug 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Aug 15, 2024
房間智能化做得特別好。迪士尼的接送服務特別方便。特別感謝前台小姐姐在機器人忙不過來的時候會幫忙把外賣拿上來,也會幫我們收好洗完的衣服。下次來還會住~ 就是酒店的床頭插座不太方便,usb口不適合type c口的充電使用,所以衹能在桌子上的插座上充電。
Translate