Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location8.8
Amenities8.6
Service9.0
Cleanliness8.9
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All reviews(1169)
Positive reviews(1119)
Reviews with photos/video(280)
Easy to get around(142)
Delicious breakfast(94)
Convenient location(73)
Friendly front desk staff(61)
Close to metro(45)
Perfect for business trips(31)
Average sound insulation(30)
Delicious buffet(6)
Negative reviews(50)
zxqsjj98
Superior 2-bed Room
Date of stay: Jul 2026
Family
15 reviews
10/10
Outstanding
Posted on Sep 4, 2026
A great hotel! Although the exterior is understated, the overall cleanliness and service are excellent. It's conveniently located and offers great value for money in Shanghai.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!感謝您對上海錦榮國際大酒店的肯定與認可。您提到酒店外觀低調但整體衞生、服務均到位,同時交通便利,這些都是我們長期堅持的服務標準。也很高興得知在上海的性價比體驗符合您的期待。再次感謝您的分享,期待您下次光臨,我們將繼續為您提供穩定、周到的入住體驗。
Guest User
Business Queen Room
Date of stay: May 2026
Business traveller
2 reviews
10/10
Outstanding
Posted on Aug 9, 2026
The location is convenient. The room is clean, and you can order takeout. They also offer express delivery services. The view from the higher floors is also good. Breakfast was delicious too. I'll definitely book again next time, it was excellent!
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Shanghai Jinrong International Hotel. We are delighted that you have given us such positive feedback! We believe you have personally experienced the convenience of our hotel's location, which is one of the reasons why most guests choose our hotel. Meeting the needs of our guests is our goal, and your positive feedback is our motivation. We look forward to your next visit!
Guest User
Business Queen Room
Date of stay: Apr 2026
Business traveller
4 reviews
10/10
Outstanding
Posted on May 28, 2026
The hotel facilities are quite comprehensive, and the hygiene is excellent. The breakfast offers a rich and varied selection. The staff are friendly, and its proximity to the main street makes getting around very convenient.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Jinrong International Hotel and sharing your stay experience with us online. Our guests' overall satisfaction is our top priority. Thank you for your recognition; we will continue to strive for excellence and look forward to your next stay.
Guest User
Superior 2-bed Room
Date of stay: Mar 2026
Other
2 reviews
8.5/10
Very good
Posted on Apr 23, 2026
I trust Trip.com, and hotels should also trust their VIP guests. Additionally, I believe charges for dining should be settled upon check-out! After all, all guest information is provided when booking. I'm not sure if this suggestion is appropriate!
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at Shanghai Jinrong International Hotel. As a standard four-star hotel, its décor is rich and elegant, luxurious yet sophisticated, aiming to provide you with a comfortable and relaxing stay. It is an excellent choice for your rest, rejuvenation, relaxation, business trips, and tourism. We look forward to creating another satisfying and surprising experience for you. Welcome "home".
Guest User
Superior 2-bed Room
Date of stay: Aug 2025
Family
1 reviews
3.5/10
Posted on Sep 11, 2025
It is not a four star hotel. Guests can smoke in the room which means the fire detector doesn’t work. Shower above the bath, and mould on the shower curtain. No sound proof for the doors. You can hear everything on the other side of the door. Photos are fake. Wallpapers are old and cracked.
Response from Property: Dear guest,Greetings Thank you for valuable feedback and taking the time to post a comment on Ctrip.Total guest satisfaction is our utmost priority and thanks to your positive comment and feedback that we able to maintain on our service standard.We look forward to welcoming you back to the warmth hospitality of Jinrong International hotel Shanghai, for another exceptional experience.
Guest User
Business Queen Room
Date of stay: May 2025
Business traveller
33 reviews
4.5/10
Posted on Jun 14, 2025
very old hotel, small bedrooms out of date.
service attitude (especially at restaurant/breakfast) is not welcoming.
Response from Property: Dear guest,Greetings Thank you for valuable feedback and taking the time to post a comment on Ctrip.Total guest satisfaction is our utmost priority and thanks to your positive comment and feedback that we able to maintain on our service standard.We look forward to welcoming you back to the warmth hospitality of Jinrong International hotel Shanghai, for another exceptional experience.
Guest User
Business Queen Room
Date of stay: Jan 2025
Business traveller
1 reviews
8.0/10
Very good
Posted on Feb 28, 2025
Hotel was in good location to my meeting venue, with lots of shops around. Staff was very helpful. Rooms were clean. Need work-up on breakfast menu. Will go back again.
Response from Property: Dear guest,Greetings Thank you for valuable feedback and taking the time to post a comment on Ctrip.Total guest satisfaction is our utmost priority and thanks to your positive comment and feedback that we able to maintain on our service standard.We look forward to welcoming you back to the warmth hospitality of Jinrong International hotel Shanghai, for another exceptional experience.
Guest User
Business Queen Room
Date of stay: Dec 2024
Family
1 reviews
10/10
Outstanding
Posted on Jan 12, 2025
I stayed one week in this hotel during my Shanghai family trip , I received received outstanding customer service from the reception staff , the breakfast is great. I will definitely come back for for my future visit.
Response from Property: Dear guest,Thank you for choosing Jinrong International Hotel Shanghai!Glad to hear your confirmation for our hotel and service. We are always struggling to offer better experience for all guests. Looking forward for your next stay,and you will sure find our growth and efforts!
Tony and me
Superior 2-bed Room
Date of stay: Nov 2024
Travelling with friends
18 reviews
8.0/10
Very good
Posted on Jan 19, 2025
We celebrated new year there and drank champagne playing piano, nice room with a bathtub. Little bit overpriced.
Response from Property: 尊敬的賓客,感謝您對上海錦榮國際大酒店的好評和喜愛!出門在外,住得舒心是每個旅者的期望,也是酒店服務的終極目標。我們會不斷努力,令旅途盡善盡美。期待再次入住。
Guest User
Executive Queen Room
Date of stay: Jun 2025
Business traveller
14 reviews
8.0/10
Very good
Posted on Jul 11, 2025
Strategic location but hotel abit old.
Response from Property: Dear guest,Greetings Thank you for valuable feedback and taking the time to post a comment on Ctrip.Total guest satisfaction is our utmost priority and thanks to your positive comment and feedback that we able to maintain on our service standard.We look forward to welcoming you back to the warmth hospitality of Jinrong International hotel Shanghai, for another exceptional experience.
Guest User
Superior Queen Room
Date of stay: Oct 2024
Business traveller
48 reviews
5.5/10
Posted on Nov 25, 2024
Budget hotel, old but clean, good for one night stop
Response from Property: Dear guest,Greetings Thank you for valuable feedback and taking the time to post a comment on Ctrip.Total guest satisfaction is our utmost priority and thanks to your positive comment and feedback that we able to maintain on our service standard.We look forward to welcoming you back to the warmth hospitality of Jinrong International hotel Shanghai, for another exceptional experience.
Guest User
Superior 2-bed Room
Date of stay: May 2024
Family
3 reviews
6.0/10
Posted on Jun 26, 2024
A very old hotel that has not been renovated for a while. Location is gold.
Response from Property: Dear guest,Greetings Thank you for valuable feedback and taking the time to post a comment on Ctrip.Total guest satisfaction is our utmost priority and thanks to your positive comment and feedback that we able to maintain on our service standard.We look forward to welcoming you back to the warmth hospitality of Jinrong International hotel Shanghai, for another exceptional experience.
Guest User
Superior Queen Room
Date of stay: Mar 2024
Solo traveller
10 reviews
9.0/10
Great
Posted on Apr 7, 2024
The hotel didn't have heating. And it was very cold, even colder than outside. When I asked for a heater at the reception, it didn't turn out, but they changed the room, which is on the sunny side, and it was much warmer, thank you for that
Response from Property: Dear guest,Greetings Thank you for valuable feedback and taking the time to post a comment on Ctrip.Total guest satisfaction is our utmost priority and thanks to your positive comment and feedback that we able to maintain on our service standard.We look forward to welcoming you back to the warmth hospitality of Jinrong International hotel Shanghai, for another exceptional experience.
Travelers; Family
Superior 2-bed Room
Date of stay: Oct 2023
Family
23 reviews
9.5/10
Amazing
Posted on Nov 5, 2023
We watch the acrobatic show and it was finished late.walking distance only from the circus area.Good Location. Front desk staffs are accommodating. There was a good pub at the hotel as well. Wil come back for the next show.
Price is affordable.
Response from Property: Dear guest,Thank you for choosing Jinrong International Hotel Shanghai!Glad to hear your confirmation for our hotel and service. We are always struggling to offer better experience for all guests. Looking forward for your next stay,and you will sure find our growth and efforts!
Guest User
Executive Queen Room
Date of stay: Nov 2024
Business traveller
48 reviews
8.0/10
Very good
Posted on Mar 19, 2025
Near to metro Line 1
Response from Property: Dear guest,Greetings Thank you for valuable feedback and taking the time to post a comment on Ctrip.Total guest satisfaction is our utmost priority and thanks to your positive comment and feedback that we able to maintain on our service standard.We look forward to welcoming you back to the warmth hospitality of Jinrong International hotel Shanghai, for another exceptional experience.