Jing'an Shangri-La West Shanghai

Jing'an Shangri-La West Shanghai Reviews

Jing'an Shangri-La West Shanghai

No.1218 Yan'an Middle Road, Jing'an District, Shanghai, 200040, ChinaView Hotel Details
Jing'an Shangri-La West Shanghai
Jing'an Shangri-La West ShanghaiJing'an Shangri-La West ShanghaiJing'an Shangri-La West Shanghai
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Jing'an Shangri-La West Shanghai Guest Reviews

4.7/5
Outstanding
3825 reviews
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(3825)
Positive reviews(3714)
Reviews with photos/video(678)
Friendly front desk staff(236)
Delicious breakfast(192)
Convenient for shopping(126)
Luxurious(74)
Loved the night views(56)
Excellent room layout(40)
Awesome gym(23)
Excellent afternoon tea(23)
Negative reviews(104)
Miblu73
Horizon Grand Premier King
Stayed in Sep 2024
Business travellers
11 reviews
5.0/5
Outstanding
Posted on Sep 19, 2024
It’s a top tier hotel in the heart of Jing’an district. Rooms are very spacious, clean and elegant. Breakfast comes with a beautiful view from 55th floor. Staff very kind and english friendly.
Response from Property: Dear guests, Thank you for staying at Jing'an Shangri-La and giving us a satisfactory review. We look forward to seeing you again! Shanghai Jing'an Shangri-La
BensonNG
Deluxe King Room
Stayed in Aug 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on Aug 18, 2024
The hotel open more then 10years, but Shangri-La always keep it in very good condition. Location: perfect & convenience Room: front desk upgrade me to room from the normal to premier 62sqm room. Becoz I wan check in early & my existing room haven’t ready. The view is beautiful in summer. Facility: all good the sauna steam gym & indoor swimming pool was fantastic
6/12
Anonymous User
Deluxe King Room
Stayed in Jul 2024
Couples
5 reviews
5.0/5
Outstanding
Posted on Jul 28, 2024
Nice hotel, clean rooms. Good view from the building. However, the breakfast was quite average and the rooms were fairly old. Good hotel gym with all necessary equipment and nice spa facility.
Guest User
Horizon Grand Premier King
Stayed in May 2024
Family
8 reviews
5.0/5
Outstanding
Posted on May 12, 2024
Very happy with our stay at Shangri la Hotel Jing An. Both Shelly Hou and July Li were pretty helpful. Will definitely come back
11 nov
Deluxe King Room
Stayed in Apr 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on May 2, 2024
Great location, right next to Jing an Kerry centre and many shopping malls within 10 mins walking distance from the hotel. Absolutely love the room and toilet , it was clean and spacious! Asked for a late checkout and Eileen the reception staff gladly helped me! Awesome service and would definitely come back again!
Lin
Deluxe King Room
Stayed in Sep 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Sep 23, 2024
The hotel is amazing in all aspects, the most wonderful of which is Mr. Peter Liu at the entrance. After I checked out, I tried to call a cab on an App to take me to the train station. But somehow the App could not find a driver. Mr. Liu used his own phone to call a car for me and fixed the problem in no time. He was super nice and his smile was the most beautiful souvenir I took from Shanghai.
KN LIN
Deluxe King Room
Stayed in Sep 2024
Business travellers
19 reviews
4.0/5
Very Good
Posted on Sep 15, 2024
We had a famous basket player stay at the same hotel. Due to security, the hotel denied access to many facilities and areas and treated everyone as if they were fans wanting to see said player. The security were rude and aggressive making the whole stay uncomfortable. The hotel could have done better regarding the scenario..
GeneralChaos
Deluxe King Room
Stayed in Feb 2024
Solo travellers
12 reviews
5.0/5
Outstanding
Posted on Feb 15, 2024
You get what you pay for at the ShangriLa, first class everything. The 56th floor has a great view of the city. For even just one night it's the best and close to everytjing you want in JingAn.
Response from Property: Dear guest,Thank you for staying at Jing An Shangri-La, Shanghai. The hotel is committed to providing guests with first-class facilities and services. We look forward to your visit again!Jing An Shangri-La, Shanghai
David Thomas
Deluxe King Room
Stayed in Jul 2024
Solo travellers
13 reviews
4.7/5
Amazing
Posted on Aug 17, 2024
Great facility and location. Shopping mall attached to hotel and there is also excellent buffet option - although I have yet to experience it firsthand.
MishkaG
Deluxe King Room
Stayed in Dec 2023
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Dec 15, 2023
When arriving at the hotel, you’re greeted by friendly multilingual stuff which presents a pleasant stay for international travellers. The rooms are clean and tidy. We had the breakfast buffet and absolutely loved it!
Response from Property: Dear guest,Thank you for staying at Jing An Shangri-La, Shanghai. The hotel is committed to providing guests with first-class facilities and services. We look forward to your visit again!Jing An Shangri-La, Shanghai
Christopher
Deluxe King Room
Stayed in May 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on May 24, 2024
Our stay was everything we expected, the service was outstanding, the facilities are great and the breakfast is one of the best I've experienced.
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Business travellers
6 reviews
4.7/5
Amazing
Posted on Mar 30, 2024
location is convenient and personnel helpful, I could not find a sewing kit in the room, all the rest was available
Guest User
Horizon Club Executive King Room
Stayed in Mar 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Mar 20, 2024
Great view in the room! Really clean place and theres a department store conveniently located at the hotel too. Staffs were also friendly and helpful.
Guest User
Deluxe King Room
Stayed in Mar 2024
Couples
26 reviews
5.0/5
Outstanding
Posted on Mar 26, 2024
This time everything was good. location great and staff helpful. nice views.
Jason
Premier Twin Room
Stayed in Apr 2024
Business travellers
16 reviews
5.0/5
Outstanding
Posted on May 14, 2024
Very central to everything, excellent cafes and restaurants around