Guest User
January 16, 2024
The starting price of the room is right, the service facilities are not as good as the whole season, it is just a little cheaper, don't ask for too much. I was supposed to stay for 8 days during the period, but because of the price reduction, I updated the order, but the order date was wrong for one single day, and it didn't work. I checked in, but when I checked in again the next day, I couldn't find the order, only to find out that the order from the previous day had been completed before I checked in. Negotiations with the hotel and Ctrip failed, and there was no reminder throughout the process. I am responsible for my own mistakes, but even a reminder was not available. No, this is the service. The entire incident was described on the order, but the evaluation failed because of no-show. So you don’t need to charge me. I paid the entire order, so I can’t evaluate it anymore? If you can confidently say that we will not be held responsible, then don’t be afraid of customers’ opinions! You don't want me as a guest. I'm very curious, will I fail this evaluation again? I'm really confused.
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