DoubleTree by Hilton Shanghai - Pudong

DoubleTree by Hilton Shanghai - Pudong Reviews

DoubleTree by Hilton Shanghai - Pudong

889 South Yanggao Road, Pudong New Area, Shanghai, 200127, ChinaView Hotel Details
DoubleTree by Hilton Shanghai - Pudong
DoubleTree by Hilton Shanghai - PudongDoubleTree by Hilton Shanghai - PudongDoubleTree by Hilton Shanghai - Pudong
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DoubleTree by Hilton Shanghai - Pudong Guest Reviews

4.5/5
Good
942 reviews
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(942)
Positive reviews(882)
Reviews with photos/video(155)
Classy environment(103)
Delicious breakfast(71)
Easy to get around(67)
Large rooms(60)
Friendly front desk staff(41)
Luxurious(25)
Close to metro(15)
Delicious buffet(13)
Negative reviews(60)
Winnie
Guest Room-Queen Bed
Stayed in Sep 2024
Couples
3 reviews
4.5/5
Great
Posted on Sep 9, 2024
Highly recommend this hotel as their service is super nice!! The poor thing is their location is not very near subway station and attractions so most of the time we will order car.
6/9
Response from Property: Dear guest, thank you very much for choosing to stay at DoubleTree by Hilton Hotel Jinjiang East and giving us a good review. The hotel will continue to provide Hilton's high-standard quality services and innovative products. We look forward to your visit again and wish you and your family happiness!
Guest User
Guest Room-Queen Bed
Stayed in Jul 2024
Couples
8 reviews
4.7/5
Amazing
Posted on Jul 25, 2024
Great hotel in Pudong. A little away from the most happening areas of Shanghai, but accessible nonetheless. Very spacious rooms, decent gym, and loved the cookies upon check-in, you could ask for more too. A little dated hotel, but well maintained, and well priced.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Shanghai-Pudong. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
STEPHEN
Guest Room-Two Beds
Stayed in Jul 2024
Couples
14 reviews
5.0/5
Outstanding
Posted on Jul 16, 2024
My partner loves everything about this hotel and I have to admit I always enjoy my stay here. I like this area of Pudong and some of my favorite restaurants are in this area. On a Friday and Saturday evening they have a seafood and barbecue buffet. It’s great value and the quality is excellent. I will be back again soon.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Shanghai-Pudong. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
MerlijnP
Guest Room-Queen Bed
Stayed in Apr 2024
Business travellers
2 reviews
4.7/5
Amazing
Posted on May 2, 2024
Great hotel with good staff, clean and spacious rooms which also gave me an upgrade for free. Calm area and not very far from subway stations
Response from Property: Dear guest, thank you very much for choosing to stay at DoubleTree by Hilton Hotel Jinjiang East and giving us a good review. The hotel will continue to provide Hilton's high-standard quality services and innovative products. We look forward to your visit again and wish you and your family happiness!
Guest User
Deluxe Room-King Bed
Stayed in Mar 2024
Business travellers
1 reviews
4.5/5
Great
Posted on Mar 29, 2024
My room is upgraded. The room is so big and clean a d the scenery is good. The staff there are very polite. It's a good experience for me.
Response from Property: Dear Valued Guest, Welcome to DoubleTree by Hilton Shanghai-Pudong! It is greatful to have your comments with good experience with us. We look forward to see you again in DoubleTree by Hilton Shanghai-Pudong!
Florian
Deluxe Room-King Bed
Stayed in Mar 2024
Couples
15 reviews
2.7/5
Posted on Mar 4, 2024
Not really clean and dangerous electric wiring. Take care of yourself , otherwise can get an electric shock.
Response from Property: Thank you for taking the time to write a review of your recent stay at our DoubleTree by Hilton East Jinjiang hotel. Because the hotel has been open for a long time, some facilities are inevitably a bit outdated. The hotel has been conducting regular maintenance on the rooms and other facilities, and strives to provide our guests with a timeless, elegant and smart environment. We take our guests' opinions very seriously, and guest room image is an aspect that our hotel is actively focusing on. I welcome you to further share your opinions and suggestions with us, and hope that you will choose our hotel again in the future. I wish you a smooth journey and a happy life.
Guest User
Guest Room-Queen Bed
Stayed in Aug 2024
Couples
3 reviews
4.0/5
Very Good
Posted on Aug 26, 2024
Nice luxuriously big rooms with a great view for the price. Aged a bit (especially technology and sanitary facilities). WiFi experience was in parts alright in parts horrible. Great breakfast and all around service.
AmarettoIRL
Guest Room-Queen Bed
Stayed in Aug 2024
Solo travellers
12 reviews
5.0/5
Outstanding
Posted on Oct 7, 2024
My second time to stay here! Each time, I was given a room with so much space and the most amazing city views. Delicious breakfast, great variety of drinks and snacks in the bar, central, easy to travel into town and very relaxing leisure spaces for swimming, jacuzzi and sauna. Well recommended!
Alexcn
Guest Room-Queen Bed
Stayed in Aug 2024
Business travellers
27 reviews
4.5/5
Great
Posted on Aug 7, 2024
Not new hotel but still well maintained and with quality . Rooms comfortable and service very efficient .
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Shanghai-Pudong. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Jevon Christopher
Guest Room-Queen Bed
Stayed in Jul 2024
Business travellers
2 reviews
4.0/5
Very Good
Posted on Jul 27, 2024
Amazing business hotel! Was surprised to have gotten an upgrade to the suite after booking a king room. The hotel’s staff were hospitable and went above and beyond. The facilities are a bit dated but I would definitely be back.
UCHOL
Guest Room-Two Beds
Stayed in Jan 2024
Couples
13 reviews
3.7/5
Posted on Jan 14, 2024
The hotel service is nice and the location is in the center of Shanghai. We can enjoy the beautiful journey. And the bed is especially nice.
Response from Property: Dear guest, thank you very much for choosing to stay at DoubleTree by Hilton Hotel Dongjinjiang and giving us a favorable review. The hotel will continue to provide Hilton's high standards of quality service and innovative products. We look forward to your visit again and wish you and your family happiness!
Marjo S Dillstrom
Guest Room-Two Beds
Stayed in Jul 2024
Travel with friends
2 reviews
4.5/5
Great
Posted on Jul 15, 2024
A perfect location for our short stay in Shanghai. A very helpful and friendly staff. The breakfast is ideal for people who would like some continental style also. We enjoyed the Chinese cuisine.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Shanghai-Pudong. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Farhad
Guest Room-Two Beds
Stayed in Jun 2024
Business travellers
19 reviews
4.5/5
Great
Posted on Jun 24, 2024
Very good welcoming staff , they were also very helpful with our other issues like transportation , room change etc , nice and comfortable roomed ,
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Shanghai-Pudong. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Gabriel_95
Deluxe Room-King Bed
Stayed in Jun 2024
Couples
15 reviews
4.7/5
Amazing
Posted on Jun 10, 2024
major attractions such as the Bund, Nanjing Road shopping district, and Yu Garden, making it an ideal base for both business and leisure travelers. The proximity to public transportation, including the metro, makes exploring the city incredibly convenient. Accommodations: The rooms are spacious, well-appointed, and offer stunning views of the Shanghai skyline. The decor is contemporary with a touch of local flair, creating a comfortable and inviting ambiance. The bed was exceptionally comfortable, and the room was equipped with modern amenities including a flat-screen TV, high-speed internet, and a well-stocked minibar. The housekeeping staff did a fantastic job of maintaining cleanliness and ensuring a pleasant environment. Dining: The hotel boasts several dining options, catering to a variety of tastes. The on-site restaurant, which serves a mix of Western and Chinese cuisine, provided delicious meals throughout my stay. The breakfast buffet was particularly impressive, offering a wide range of options from fresh fruits and pastries to traditional Chinese dishes. Additionally, the lobby bar is a great spot to unwind with a drink after a long day of sightseeing or meetings. Amenities: DoubleTree by Hilton Shanghai offers a plethora of amenities designed to enhance the guest experience. The fitness center is well-equipped with modern machines and free weights, perfect for maintaining a workout routine while traveling. The indoor pool is another highlight, providing a relaxing environment to swim and relax. For those in town for business, the business center and meeting rooms are top-notch, offering all the necessary facilities for a productive stay. Service: The standout feature of this hotel is the exceptional service. From the warm chocolate chip cookie at check-in to the attentive staff throughout the stay, the level of hospitality is outstanding. The concierge was particularly helpful, offering insightful recommendations and assisting with travel arrangements. Every staff member I encountered was courteous, professional, and eager to ensure my stay was enjoyable.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Shanghai-Pudong. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
Guest Room-Two Beds
Stayed in Jun 2024
Family
3 reviews
4.7/5
Amazing
Posted on Jun 2, 2024
The staffs provide excellent service and care to elderly members. Rooms are clean and spacious although the building is a bit old.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Shanghai-Pudong. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!