JI Hotel (Shanghai People's Square)

JI Hotel (Shanghai People's Square) Reviews

JI Hotel (Shanghai People's Square)

Near Fengyang Road, No. 500, Xizang Middle Road, Huangpu District, Shanghai, ChinaSee Hotel Details
JI Hotel (Shanghai People's Square)
JI Hotel (Shanghai People's Square)JI Hotel (Shanghai People's Square)JI Hotel (Shanghai People's Square)
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Reviews from Real Guests

9.5/10
Outstanding
9372 reviews
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(9372)
Positive reviews(9246)
Reviews with photos/video(1859)
Easy to get around(1068)
Convenient for shopping(505)
Delicious breakfast(415)
Close to metro(401)
Friendly front desk staff(352)
Highly recommended(80)
Stayed multiple times(63)
Luggage delivery service(40)
Negative reviews(126)
Susan aa
Double Bed Room A (Smart Projection)
Date of stay: Jul 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Aug 6, 2026
The front desk staff were excellent; seeing that we had a child, they specially assigned us a larger, quieter room. Plus, free breakfast was included! We had a wonderful trip, and we'll definitely choose Atour again next time. Thanks! 🙏
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Response from Property: Thank you so much for your thoughtful review! We were delighted that the front desk staff noticed you were traveling with a child and thoughtfully arranged a spacious and quiet room for you. We are also pleased that the complimentary breakfast satisfied you. It is our honor to make your trip more comfortable. We will continue to strive to provide excellent service and look forward to your next visit to Ji Hotel. We wish you all the best!
Manbuzhe1980
Queen Room
Date of stay: Jul 2026
Business traveller
16 reviews
10/10
Outstanding
Posted on Aug 3, 2026
The front desk staff were friendly, the hotel's location is convenient, and it's clean and tidy.
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Response from Property: Thank you for your recognition! We will continue to provide attentive front desk service, clean and tidy guest rooms, and convenient travel amenities. We look forward to your next visit.
Guest User
Superior 2-bed Room
Date of stay: Jun 2026
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Jul 28, 2026
My top choice for business trips! The location is excellent, making commuting a breeze. The rooms are quiet, perfect for both work and rest, and the internet is fast and reliable. The cleanliness standards are consistently good, and the toiletries are of decent quality. The front desk staff are responsive, and the self-service laundry room is a lifesaver for longer business trips. The breakfast is light and tasty. I've stayed at Ji Hotel multiple times, and the experience is always consistently good. Highly recommend.
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Response from Property: Thank you so much for your detailed and thoughtful review! We are delighted that your stays have consistently provided you with a comfortable and pleasant business travel experience. We are honored that you appreciated our excellent location, quiet and comfortable rooms, smooth internet access suitable for your work needs, convenient self-service laundry facilities, delicious breakfast, and efficient front desk service. We will continue to uphold our hygiene and service standards, making us your safest place to stay during your business trips. We look forward to welcoming you back again!
Guest User
Double Bed Room A (Smart Projection)
Date of stay: Jun 2026
Family
2 reviews
10/10
Outstanding
Posted on Jul 24, 2026
Great downtown location, super convenient for shopping. The place was very clean and the service was excellent.
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Response from Property: Thank you for your positive review! The hotel is conveniently located in the city center, making shopping and sightseeing very easy. We are delighted that your satisfaction was with our clean environment and attentive service. We will continue to improve our room cleaning and guest services, and we look forward to your next visit.
Guest User
Double Bed Room A (Smart Projection)
Date of stay: Jun 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Jul 21, 2026
This hotel is in a prime location in downtown Shanghai, with convenient transportation, close to Nanjing Road Pedestrian Street and People's Square Metro Station. I would definitely come back again~
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Response from Property: Thank you for your patronage! Our hotel is located in the heart of Shanghai's business district, adjacent to Nanjing Road Pedestrian Street and People's Square Metro Station, making it incredibly convenient for sightseeing. We look forward to welcoming you back to Shanghai and choosing to stay with us again!
Duma
Double Bed Room A (Smart Projection)
Date of stay: Jun 2026
Family
21 reviews
10/10
Outstanding
Posted on Jul 20, 2026
Everything was perfect: the location, the ambiance, the stay, and the cleanliness. The breakfast buffet was also delicious and offered a wide variety. The location is excellent, great for walking around and shopping. Coming back tired, the shower was wonderfully refreshing. Overall, it was a great experience.
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Response from Property: Thank you so much for your perfect review! We are honored that you found the hotel's location, ambiance, stay experience, and room cleanliness impeccable. We were also delighted that the buffet breakfast offered a wide variety of options and tasted to your liking. With shopping just steps away and the option to relax and unwind in your room after a day of sightseeing, we are truly pleased to have provided you with such a pleasant and comfortable trip. We will continue to uphold our high standards of cleanliness, offer a diverse breakfast selection, and maintain a comfortable living environment. We look forward to welcoming you back to Shanghai and choosing us again!
Guest User
Queen Room
Date of stay: Jun 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Jul 20, 2026
The room was very clean and tidy, the front desk service was excellent, and the facilities were complete.
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Response from Property: Thank you for your detailed review! Clean rooms, attentive service, and excellent facilities are our standards. We look forward to your next visit!
Guest User
Queen Room
Date of stay: Jun 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Jul 19, 2026
Location and cleanliness are perfect! Highly recommend. I will stay here next time if I visit to shanghai again.
Response from Property: Thank you very much for your fantastic feedback! We are overjoyed that you think our location and cleanliness are perfect, and we really appreciate your strong recommendation. It means a lot to us that you plan to choose our hotel again when you come to Shanghai next time. We will keep maintaining our advantages and look forward to welcoming you back!
Jenny hui mak
Double Bed Room A (Smart Projection)
Date of stay: Jun 2026
Business traveller
79 reviews
9.0/10
Great
Posted on Jul 16, 2026
The hotel is nearby various shopping malls and restaurants, also walkable distance to the bund and nanjing pedestrian street. Will live again next time.
Response from Property: Thank you for your positive review! The hotel is surrounded by shopping malls and restaurants, and is within walking distance of the Bund and Nanjing Road Pedestrian Street, making it very convenient for sightseeing. We will continue to provide excellent service and look forward to your next stay!
fghwwee
Business Queen Room
Date of stay: Jun 2026
Family
4 reviews
10/10
Outstanding
Posted on Jul 13, 2026
We were upgraded to a family room with one double and one single bed, which was very spacious. The hotel has a robot that can deliver takeout directly to your room. It's in a prime location, making it easy to hail a taxi and convenient for shopping and dining. You can request a late checkout until 1 PM. The lobby has a quiet atmosphere with many interesting books available for free loan. They provide six bottles of complimentary drinking water, more than enough. The bathroom has a dry/wet separation, and it's very clean. The shower pressure is excellent, making for a very comfortable hot shower. The hotel's hand soap has a lovely woody scent, which I found much more pleasant than many of the big-name diffusers I've encountered in Xintiandi. We stayed during a typhoon, and the wind felt much less intense compared to hotels by the sea.
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Response from Property: Thank you so much for your detailed and comprehensive review! We are delighted to have upgraded you to a family room. The twin-bed layout is spacious, and we appreciate the amenities we received, including a robot room for meals, late check-out until 1 PM, complimentary book lending, six bottles of drinking water daily, a separate shower and toilet, ample hot water pressure, and wood-scented hand soap. The hotel's central location makes it incredibly convenient for getting around, shopping, and dining, and the quiet and peaceful atmosphere even during typhoon season. We will continue to maintain these thoughtful amenities and improve our services, and we look forward to your next visit!
Mershen178
Double Bed Room A (Smart Projection)
Date of stay: Jun 2026
Travelling with friends
4 reviews
10/10
Outstanding
Posted on Jul 9, 2026
This stay exceeded my expectations! The room was clean and tidy, the bedding was comfortable, and I slept through until morning. The front desk staff were exceptionally friendly, and they even offered a cup of hot tea upon check-in. The location is convenient too; it’s just a short walk to the subway station. I’ll definitely stay here again next time.👍 Their service really good 👏
Response from Property: Dear Guest,Thank you so much for your wonderful compliment! We’re thrilled that our clean room, comfortable bedding and warm front desk service exceeded your expectations. It’s our pleasure to offer you hot tea at check-in and bring you a convenient stay near the subway. We can’t wait to welcome you back on your next trip!
Madangershu
Double Bed Room A (Smart Projection)
Date of stay: May 2026
Business traveller
30 reviews
10/10
Outstanding
Posted on Jul 1, 2026
This was my first time staying at an H World hotel, and I was really impressed! The room was fully equipped and well-maintained, spotless, and had no strange odors. The air conditioning worked perfectly. Breakfast was delicious and had a great variety. The front desk staff were incredibly friendly and helpful!
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Response from Property: Thank you so much for your wonderful review during your first stay at All Seasons! We are delighted that the clean, odor-free room, complete facilities, and comfortable air conditioning ensured your comfort. We always strive to prepare delicious and satisfying breakfasts and require our front desk staff to provide warm and attentive service to every guest. Your recognition is a great encouragement to us, and we will continue to uphold our standards of cleanliness and comfort, and continuously improve our services. We look forward to your next trip to All Seasons. Wishing you all the best!
Guest User
Double Bed Room A (Smart Projection)
Date of stay: May 2026
Business traveller
1 reviews
10/10
Outstanding
Posted on Jun 30, 2026
The front desk staff (specifically, the gentleman at the front) was excellent! It was my first stay, and he kindly upgraded my room. When I extended my stay, I realized I had booked too late and there were no rooms available with meals included. He went out of his way to add dinner for me, which was really helpful. The accommodation itself was great. The room had no strange odors and was very clean. It was tidied daily, and mineral water was replenished, which was a fantastic touch. Being able to cast TV shows was also a nice bonus.
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Response from Property: Thank you so much for your thoughtful and kind review! We're delighted that the front desk staff's attentive arrangements satisfied you. A complimentary upgrade for first-time guests and assistance with dinner arrangements for extended stays are things we should always do. We prioritize room cleanliness, regularly cleaning and replenishing supplies daily. The projection equipment is also designed to enhance your stay experience. We're especially happy to receive your positive feedback and look forward to your next visit!
Guest User
Double Bed Room A (Smart Projection)
Date of stay: May 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Jun 30, 2026
I was solo traveller to Shanghai for 3 nights at Ji hotel. Staff are very helpful and the room was very nice to stay :) I am satisfied with the service and room type.
Response from Property: Dear guest, thank you so much for your lovely review! We’re thrilled to hear you enjoyed your solo 3-night stay at Ji Hotel Shanghai and loved our comfortable rooms as well as our team’s service. It means a lot that our staff could bring you a helpful experience during your trip. We sincerely look forward to welcoming you back to Shanghai and our hotel on your next journey!
Guest User
Queen Room
Date of stay: May 2026
Family
5 reviews
8.0/10
Very good
Posted on Jun 22, 2026
Service acceptable. Offered to change the room as the aircon was spoilt. Location about 15mins walk to Nanjing Road
Response from Property: Dear guest, thank you for your feedback. We are glad the room change arrangement solved your aircon issue. It’s our pleasure that our service and convenient location, a 15-minute walk to Nanjing Road, meet your needs. We look forward to your next visit.