JI Hotel (Shanghai People's Square Fuzhou Road)

The room was very satisfying, and the xiao long bao for breakfast was delicious. The service was excellent, and the location was very convenient. I would definitely choose to stay here again next time I visit Shanghai.

Overall, the service response was good, but there's significant room for improvement in room cleanliness. The first room assigned had a noticeable odor, with hair and dust on the floor – the hygiene was far from ideal. After reporting it to the front desk, they promptly arranged a room change, which was very efficient. Although the second room had no odor and was generally cleaner, we still found a previous guest's sock by the bed upon entry, indicating that the cleaning staff's attention to detail was lacking. The room itself was on the small side. There was a built-in small table between the twin beds, with wall lamp switches and outlets on both sides. However, the outlet placement was impractical; being at the head of the bed, chargers protruded and encroached on the already limited bed space, making it easy to bump into them while sleeping. A highlight was the self-service laundry room. Both washing and drying took only half an hour each, which was very fast, and disinfectant laundry detergent was provided, making laundry very convenient for travelers.

Hygiene: The sofa in our room had stains. I contacted customer service to change rooms, and they sent a cleaning lady who showed me another room. She said the stains on the fabric sofa couldn't be removed and asked me to check out a room with a leather sofa. When I looked, there were still hair and small paper scraps on it, as well as stains, though smaller than in the previous room. The cleaning lady then said, 'All the rooms are like this,' which was very disappointing. Service: The valve on the milk dispenser at breakfast was broken, and it wasn't fixed or dealt with, so there was no milk available.

This hotel was great! They even helped me sign for my packages. Plus, there's a delicious BBQ joint right across the street, so no worries about getting hungry at night ✌🏻✌🏻. The hotel provides six bottles of mineral water every day, which I really appreciated as it kept me feeling good and prevented me from getting sick in Shanghai. The decor is super stylish too, and they even have a full-length mirror. The only downside was the TV didn't have many channels unless you had a streaming subscription 🥹🥹. However, the water heater worked perfectly, and the toilet and shower were separate, which was super convenient. I could take a shower without disturbing anyone sleeping. A little secret tip for souvenirs: in one of my photos, you can see a place right inside the XX hotel entrance that sells snowflake cream super cheap! 🤭🤭🤭