Anonymous User
January 6, 2024
Figure 1 is a picture of a superior twin room displayed by the store, and Figure 2 is a real picture. It is obvious to the naked eye that the size difference is very large, and the aisle is very narrow. (Ordered on the Qunar platform) So I asked the front desk if I got the wrong room, but the front desk denied it. So we asked to see the size of the ordinary twin room (Picture 3). It was obviously larger than the superior twin room... so we canceled the reservation and changed to an ordinary twin room.
Here's the key: the sound insulation is very, very poor, and you can clearly hear the topics discussed in the next room. The most important thing is that as long as someone passes by the door or opens and closes the door, the door of our room will vibrate, which poses a huge safety risk. After feedback to Ctrip customer service, the merchant helped us adjust the room and adjusted it back to the original room in Figure 2.
Summary: I moved my luggage back and forth twice in one day. Either the room was extremely small or the sound insulation was extremely poor...
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