Shanghai Mentang Hotel (Shanghai Chuansha Huaxia East Road Subway Station)

Shanghai Mentang Hotel (Shanghai Chuansha Huaxia East Road Subway Station) Reviews

Shanghai Mentang Hotel (Shanghai Chuansha Huaxia East Road Subway Station)

No. 18 Qingxia Road, Pudong New Area, Shanghai, ChinaSee Hotel Details
Shanghai Mentang Hotel (Shanghai Chuansha Huaxia East Road Subway Station)
Shanghai Mentang Hotel (Shanghai Chuansha Huaxia East Road Subway Station)Shanghai Mentang Hotel (Shanghai Chuansha Huaxia East Road Subway Station)Shanghai Mentang Hotel (Shanghai Chuansha Huaxia East Road Subway Station)
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Reviews from Real Guests

8.3/10
530 reviews
Verified reviews
Location8.3
Amenities8.2
Service8.3
Cleanliness8.3
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All reviews(530)
Positive reviews(482)
Reviews with photos/video(135)
Great value for money(45)
Easy to get around(40)
Convenient location(32)
Friendly front desk staff(30)
Close to metro(29)
Well decorated(18)
Well designed(11)
Strange smell in room(11)
Negative reviews(48)
Guest User
Special double bed room
Date of stay: Mar 2026
Family
1 reviews
10/10
Outstanding
Posted on Apr 12, 2026
["Fantastic location, super convenient for getting around. The room was clean and tidy, and it offers amazing value for money!","The service was warm and attentive, and the bedding was so comfortable I slept like a baby. I'll definitely be back!","The facilities are comprehensive, and the hygiene is impeccable. The lady at the front desk was incredibly thoughtful and helpful!","Unbeatable value for money! It's so close to the subway station, perfect for an early morning flight!","The room is spacious and bright with excellent soundproofing, so it's really quiet. Highly recommend!"]
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Special Queen Room
Date of stay: Nov 2025
Couple
7 reviews
1.0/10
Posted on Dec 25, 2025
This hotel is absolutely filthy and rundown! Just look at the pictures! There were even cobwebs. We were told the TV wasn't working. Apparently, if you book at a lower price, they put you in a small room on the left, treating you differently. No one was at the front desk during check-in; I had to call for a long time before someone came out from the back. All in all, everything about this place is terrible. Avoid at all costs!
Original TextTranslated by Google
Response from Property: 尊敬的顧客,您好!感謝您的入住。關於您提到的問題,確實給您帶來了不愉快,您的意見是酒店日後需改進之處,我們會針對衞生方面大力改進,加強保潔管理,及時進行培訓,儘量避免此類情況再次發生。後期我們也會不斷完善客房內的設施設備,營造一個温馨舒適的入住環境是我們的職責。希望此次的經歷不會影響到您對我們的信任。祝您生活愉快
Jorge Mai
Special Queen Room
Date of stay: May 2025
Travelling with friends
2 reviews
8.0/10
Very good
Posted on Jun 26, 2025
The best thing about this hotel was they took us for free to Disney. They were some pieces fallen from the ceiling. Overall is a good hotel, especially the service they were all attentive with us.
Response from Property: 感謝您的滿分認可!保持客房一塵不染是我們最基本的責任,我們將繼續嚴格執行清潔標準,
JamesHarris
Special Queen Room
Date of stay: Mar 2025
Solo traveller
18 reviews
7.5/10
Posted on May 7, 2025
This is my second time to stay at this hotel, although I feel the standard of cleanliness has dropped since my previous stay. The staff are friendly and responsive through WeChat, which I really appreciate. It’s a great, cheap alternative to the overpriced airport hotels closer to PVG. Just a 15 minute walk from the metro station and 5 stations from Pudong. The biggest problem was the shower which seemed to have literally no drainage whatsoever, meaning the entire bathroom was around an inch deep in water that was starting to pour into the bedroom after my shower; it would have been impossible for another person to shower immediately after me without flooding the entire room.
Zhaikovsky
Special Queen Room
Date of stay: Jul 2024
Solo traveller
40 reviews
8.0/10
Very good
Posted on Aug 19, 2024
No frills experience. Near the airport, but hotel has no lift, tiring to climb to 5th floor
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
KevinGao
Special double bed room
Date of stay: Jul 2024
Travelling with friends
11 reviews
10/10
Outstanding
Posted on Aug 30, 2024
Nice hotel, will book again if I travel to Shanghai, highly recommended
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Mike 明海
Special double bed room
Date of stay: Apr 2024
Travelling with friends
19 reviews
10/10
Outstanding
Posted on Jun 4, 2024
It’s a really cheap and clean hotel. It’s budget friendly and it’s not that far away from important places to visit in the city.
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly.
Ntpbk_theo
Business 2-Bed Room
Date of stay: Apr 2024
Travelling with friends
17 reviews
9.0/10
Great
Posted on May 26, 2024
The rooms are clean and the staff are very helpful. There is a shuttle bus to Shanghai Disneyland from 6:30am to 10:00pm. It is 800 meters away from the subway station. You can walk to or rent an electric scooter on Huaxia East Road Green Line 2.
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly.
Guest User
Special Queen Room
Date of stay: Mar 2024
Couple
15 reviews
8.5/10
Very good
Posted on Apr 12, 2024
Located not far from airport just take metro 5 stations from Pudong international airport but a bit far from Shanghai central, overall ok clean room and clean toilet, WiFi good and very nice staff she helped me a lot even we’ve language issue she tried to use translate application to solve everything which I asked. If u not mind location need to stay in central recommend here.
Response from Property: Dear guests: Hello! Thank you for your strong support. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come often! I wish you: smooth work and a good mood every day O(∩_∩)O
Hi chuka
Special Queen Room
Date of stay: Feb 2024
Travelling with friends
45 reviews
9.5/10
Amazing
Posted on Mar 17, 2024
The room decoration was great. I got the fifth floor so i can visit terrace and enjoy the view. Although very far from the center, near to the airport. And affordable.
Response from Property: Dear guests: Hello! Thank you for your strong support to us. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come here often! Wish you: smooth work and good mood every day O(∩_∩)O~
Guest User
Special Queen Room
Date of stay: Feb 2024
Solo traveller
6 reviews
5.0/10
Posted on Mar 11, 2024
I spent one night here before my morning flight. The room was quite cold, dusty, and moldy. As a result, I had to wear a puffer coat to bed. In addition, I left with a painful headache. However, the front desk was very friendly and helped arrange a taxi to the airport. I would not recommend unless desperate.
Response from Property: Dear customer, hello! Thank you for your stay. Regarding the issues you mentioned, it has indeed brought you unhappiness. Your opinions are areas where the hotel needs to improve in the future. We will vigorously improve hygiene, strengthen cleaning management, and provide timely training to try to avoid such a situation from happening again. In the future, we will continue to improve the facilities and equipment in the guest rooms, and it is our responsibility to create a warm and comfortable stay environment. We hope this experience will not affect your trust in us. wish you a happy life!
Deirstar
Special Queen Room
Date of stay: Jan 2024
Solo traveller
36 reviews
6.5/10
Posted on Mar 2, 2024
I liked this hotel and the old area it is in. The pleasant room is a reasonable size and it’s quiet and comfortable. A shopping centre around the corner means there are plenty of food options and interesting walks too. There was no wifi although the young guy working there (intermittently) tried to connect. He also got me an extra quilt and helped me with the aircon. The biggest problem was security. There was no one on reception, just appearing to check people in, but the front door was wide open and, getting confused about which room I was in, I tapped the wrong door with my card and it opened. You can lock your door at night. If you needed to leave luggage there after check out I can’t see how it would be secure. There’s a nice little lounge area and a coffee machine but no one attending it. It could be a great little hotel with a bit more care.
Response from Property: Thank you for sharing your detailed review. I'm sorry that this stay did not fully meet your expectations. About each of the things you mentioned We will share a valuable suggestion with the hotel management to find the shortcomings in the subtleties, maintain the good aspects, and improve insufficient. We always pursue to create a perfect stay experience for our guests, and we believe that you will have a new experience when you stay next time. We sincerely invite you to come again.
Guest User
Special double bed room
Date of stay: Jan 2024
Couple
34 reviews
10/10
Outstanding
Posted on Feb 20, 2024
The room was HUGE for the price we paid. Located conveniently close to the airport and subway. We had an early flight so this was a great choice. The bed was super comfortable. Would book again.
Response from Property: Dear guests: Hello! Thank you for your strong support to us. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come here often! Wish you: smooth work and good mood every day O(∩_∩)O~
Guest User
Shanghai style balcony room
Date of stay: Jun 2024
Business traveller
8 reviews
10/10
Outstanding
Posted on Jul 31, 2024
Shanghai style room is very quiet. Comes with a nice balcony. 10 walking minutes from line 2. Lot of restaurants and supermarkets around the corner. Great location
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly.
Guest User
Exquisite forest room
Date of stay: Jun 2024
Travelling with friends
4 reviews
3.5/10
Posted on Jul 25, 2024
First of all hotel was so messy and it didn’t have elevator second of all the room was not the same as a picture. It was smaller so we had to change the room to the bigger room and pay extra money .so in total it wasn’t good.
Response from Property: Dear customer, hello! Thank you for your stay. The problem you mentioned did bring you unhappiness. Your opinions are what the hotel needs to improve in the future. We will make great improvements in hygiene, strengthen cleaning management, and conduct timely training to try to avoid such situations from happening again. In the future, we will continue to improve the facilities and equipment in the guest rooms. It is our responsibility to create a warm and comfortable living environment. I hope this experience will not affect your trust in us. I wish you a happy life.